Depending on the language we sent newsletter campaigns the signs «example» are automatically changed into "example" which I don't want to happen. Why does this happen and how can I prevent this?
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Hi Sukrity,
I'm not sure off the top of my head. I would recommend opening a ticket with Support, as the HTML and encoding would need to be reviewed further.
Regards,
Craig
Hi,
This is likely either one of two things:
1) The language in question does not know how to identify certain characters (so you'd need to take a look at the languages failing and see if the characters being translated are supported)
2) It could be an encoding issue which similar to point 1 may not support specific characters.
Without knowing specifics around the language or the HTML, I'm not sure if further assistance can be provided.
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Hi Craig
Where can I find language failings or encoding issues? This doesn?t work in French:
Best regards
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Hi @Craig_Thonis,
Can you please help @jkkkkkkkkkkkkkkkkk further with the query?
Thanks!
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Hi Sukrity,
I'm not sure off the top of my head. I would recommend opening a ticket with Support, as the HTML and encoding would need to be reviewed further.
Regards,
Craig
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