Restrict 'Profiles' under Customer Management to a specific user group in ACC V8 Web UI | Community
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AnushkaKa1
New Member
September 25, 2025
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Restrict 'Profiles' under Customer Management to a specific user group in ACC V8 Web UI

  • September 25, 2025
  • 1 reply
  • 815 views

Hi Team,

 

I would like to hide the Profiles folder under Customer Management for a specific user on Adobe Campaign Classic V8 Web User Interface? PFA screenshot for reference.

Could someone guide me with the steps to achieve this?

 

Thank you in advance.

 

Kind Regards,

Anushka K

Best answer by AnushkaKa1

Hi @anushkaka1, 

 

Thanks for your update, I don't really know if it will work, but let's try with form and list configurations, combined with operator group permissions  and a name right for the technical operators. This should not impact workflows.

 

Best, 

Celia


Hi @ccg1706,

 

I was finally able to mask "ctx" element within "eventHisto" schema using the below syntax:

<element accessibleIf="HasNamedRight('admin') or $(login) == 'internal' or $(login) == 'admin' or HasNamedRight('customNamedRightName')"

             label="Event XML" name="ctx" type="ANY" xml="true"/>

 

Kind Regards,

Anushka K

1 reply

akshaykapil23
akshaykapil23
Level 3
October 3, 2025

Hello @anushkaka1 

Thanks for posting here. 

 

To hide the Profiles folder under Customer Management for a specific user in the Adobe Campaign Classic v8 Web UI, you must configure folder-level security settings. Permissions are managed at the operator group level, not for individual operators.

 

1. In the Campaign Explorer (via the desktop client), navigate to Administration > Access management > Operator groups.
2. Right-click the list and select New.
Enter a descriptive name for the group, such as "Marketing No Profiles".
3.Define the appropriate named rights for this group, making sure not to include any rights that grant broad access to recipient data.
4. Save the new operator group.

 

Regards

Akshay Kapil

    A
    AnushkaKa1Author
    New Member
    October 6, 2025

    Hi @akshaykapil23,


    Thank you for your response.

     

    The approach you suggested does help in hiding the PII fields when combined with visibleif conditions, which is much appreciated. However, it doesn’t appear to remove the "Profile" menu under Customer Management in the Web UI.

     

    I’m specifically looking for a way to hide or restrict access to that menu altogether. Appreciate any further suggestions you might have.

     

    Kind Regards,

    Anushka K

    ccg1706
    Community Advisor
    ccg1706Community Advisor
    Community Advisor
    October 8, 2025

    Hi @anushkaka1, 

     

    The nearest approach to what you are expecting is to restrict folder access and data visibility through operator group permissions, what will prevent users from viewing or interacting with data within the menu, eventhough the menu still remains vissible. 

     

    My experiences with other projects is that the profiles menu in the UI is part of the default navigation and can't be completely hidden. 

     

    You can take a look to the following documentation: 

    -Manage folder permissions 

    -Permissions v8 

     

    Best, 

    Celia

     

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