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SOLVED

Can someone explain how does Adobe campaign licensing work?

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Level 1

I would like to understand how the pricing model of the adobe campaign work. How do I know what should be the size of my license? Any help would be much appreciated. Thanks!

1 Accepted Solution

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Correct answer by
Level 4

Hello @anjee78

 

Adobe campaign classic has different type of solutions or offers for clients based on their requirements. To select best solutions according to your requirement, first you need to check following points. But adobe team also check these things before any offer or license. 

 

1. How many active customers do you have. For e.g. a bank has 1.5 million customers. He need a solution which can server these 1.5 million customers.

2. How many emails need to send per hours/day/months etc. 

5. Do you need to send real time emails or messages, like forget password, order conformations etc. 

6. Do you need deliverability package also, In this package adobe team provide you support to improve and monitoring  deliverability of emails. For new customers, who host there MTA server on Adobe side, then Adobe provide free support for some months. 

7. Which type of hosting models is best for you. In the below link you would get more details.

   https://experienceleague.adobe.com/docs/campaign-classic/using/installing-campaign-classic/architect...

8. Which deployment types is good for you. In the below link you would get more details.

https://experienceleague.adobe.com/docs/campaign-classic/using/installing-campaign-classic/deploymen...

 

https://experienceleague.adobe.com/docs/campaign-classic/using/installing-campaign-classic/deploymen...

 9. Do you want to host web applications servers. 

10. Below link you can find the different solutions. It can help you to understand what do you need. 

https://helpx.adobe.com/legal/product-descriptions/adobe-campaign-classic---product-description.html

 

Once all these points analyzed then Adobe sales or Adobe customer success manager  provide you best solutions.

 

As I know price is not same everywhere, it depends upon the country. 

 

Thanks. 

Parvesh.

 

 

 

 

 

 

View solution in original post

2 Replies

Avatar

Correct answer by
Level 4

Hello @anjee78

 

Adobe campaign classic has different type of solutions or offers for clients based on their requirements. To select best solutions according to your requirement, first you need to check following points. But adobe team also check these things before any offer or license. 

 

1. How many active customers do you have. For e.g. a bank has 1.5 million customers. He need a solution which can server these 1.5 million customers.

2. How many emails need to send per hours/day/months etc. 

5. Do you need to send real time emails or messages, like forget password, order conformations etc. 

6. Do you need deliverability package also, In this package adobe team provide you support to improve and monitoring  deliverability of emails. For new customers, who host there MTA server on Adobe side, then Adobe provide free support for some months. 

7. Which type of hosting models is best for you. In the below link you would get more details.

   https://experienceleague.adobe.com/docs/campaign-classic/using/installing-campaign-classic/architect...

8. Which deployment types is good for you. In the below link you would get more details.

https://experienceleague.adobe.com/docs/campaign-classic/using/installing-campaign-classic/deploymen...

 

https://experienceleague.adobe.com/docs/campaign-classic/using/installing-campaign-classic/deploymen...

 9. Do you want to host web applications servers. 

10. Below link you can find the different solutions. It can help you to understand what do you need. 

https://helpx.adobe.com/legal/product-descriptions/adobe-campaign-classic---product-description.html

 

Once all these points analyzed then Adobe sales or Adobe customer success manager  provide you best solutions.

 

As I know price is not same everywhere, it depends upon the country. 

 

Thanks. 

Parvesh.

 

 

 

 

 

 

Avatar

Level 1

Thanks @Parvesh_Parmar. I will take a look at the links. I believe the license is profile-based. What exactly is a profile? Is it a number of recipients in the recipients' table or a number of active users at a given time who will be eligible for emails? I would like to have a better estimate for new Vs/licenses that are up for renewal. 
Another point to note is - I am talking about the on-prem solution.