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  • Hi Team,      Could someone please explain the in depth information related to total message counts that are generating calculated through the billing report with internal logic/sql codes used. We are in a confusion whether we need to calculate number of messages sent through the broadlog table or t...

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  • 1/27/22
    Hi Team, i have sent a campaign where the population going inside the delivery was less than the no. of message Processed and Sent. for example, In transtion before delivery count is showing 738, but no of message proceesed and sent are 740. Can someone suggest on this, what can be the reason? Thank...

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  • 1/27/22
    I'm trying to explore this new activity in V8 and while doing testing, I observed that the workflow is running without using Change data source activity. Below is the scenario that I was testing:Created one schema in local and one in Cloud. Queried both schemas and intersected on email address field...

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  • 1/27/22
    Hi All, While checking default exclusion tab present in delivery , like exclude duplicate address and recipients who no longer want to be contacted, they are defined in delivery Input form as such:   <if expr="@deduplicate and [../@messageType] != 5">     <set translatedExpr="'Exclude duplicate addr...

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  • 1/27/22
    Based on below documentation:"Case 1 - Duplicated recipients with the same UUID and same profile information (same email, first name, etc.) : the recipients look like “real” duplicates and mitigation could be to just remove one of the duplicates." Since UUID is created in Adobe or Snowflake whenever...

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  • 1/27/22
    Hello CommunityI am looking to create a typology rule to block sending 2 emails with the same subject sent to the same recipient within 24 hours.I have tried using pressure rules but this one blocks all deliveries to be sent to recipients. (we want to block the specified delivery).Any help for the q...

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  • 1/26/22
    Hello All, Please help me to understand when we get this errorURL-140005 : Unable to decode URLs of schema '%s'. Not implemented. and also how can we fix the same   1/27/2022 12:33:50 PM jsx Error:-5501/27/2022 12:33:50 PM jsx URL-140005 Unable to decode URLs of schema '/ws/elc.consumerList.acd.ws'....

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  • 1/25/22
    Hi All, Is there a way to force user logout from ACS rich client after a certain session timeout? I tried to change the below configuration in serverConf.xml and restart the server, but it's not forcing the user logout from the rich client completely.'longSessionTimeOutSec'="120" 'sessionTimeOutSec'...

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  • 1/25/22
    I am currently trying to set up an Alert activity that automatically picks up the operator that has executed the workflow and selects him as assignee of the Alert.The problem I am facing is that the Alert doesn't recognise any JS variable or instance variable (error: parameter not defined in the cur...

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  • 1/24/22
    Hi team,Is it possible to use offer engine activity for using multiple offer spaces? I think its achievable via enrichment activity but specifically with offer engine activity is it possible? and if yes , any guidance of how to do that is highly appreciated.Thanks in advance!

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