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SOLVED

adobe campaign workflow stuck

seemak19887037
Level 2
Level 2

I have started the workflow for the campaign OP1110 as usual. But it doesnt start. all Buttons are grey, so i cant stop or pause it.

1 Accepted Solution
ankitkochar
Correct answer by
Level 3
Level 3

You can try right click on workflow --> Action --> Unconditional Stop, which will basically kill the workflow process.
However, I think it would be good to analyse logs before doing so both from audit log (journal logs) and also runwf.log on the application server (if you are running a on - premise instance)

Regards,
Ankit

View solution in original post

3 Replies
ankitkochar
Correct answer by
Level 3
Level 3

You can try right click on workflow --> Action --> Unconditional Stop, which will basically kill the workflow process.
However, I think it would be good to analyse logs before doing so both from audit log (journal logs) and also runwf.log on the application server (if you are running a on - premise instance)

Regards,
Ankit

View solution in original post