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seemak19887037
Level 2
December 26, 2018
Solved

adobe campaign workflow stuck

  • December 26, 2018
  • 3 replies
  • 5073 views

I have started the workflow for the campaign OP1110 as usual. But it doesnt start. all Buttons are grey, so i cant stop or pause it.

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Best answer by ankitkochar

You can try right click on workflow --> Action --> Unconditional Stop, which will basically kill the workflow process.
However, I think it would be good to analyse logs before doing so both from audit log (journal logs) and also runwf.log on the application server (if you are running a on - premise instance)

Regards,
Ankit

3 replies

asish_kumarp599
Level 4
December 27, 2018

Can you please share here the workflow log?

ankitkocharAccepted solution
Level 2
December 31, 2018

You can try right click on workflow --> Action --> Unconditional Stop, which will basically kill the workflow process.
However, I think it would be good to analyse logs before doing so both from audit log (journal logs) and also runwf.log on the application server (if you are running a on - premise instance)

Regards,
Ankit

seemak19887037
Level 2
January 3, 2019

thanks ankit, its really helpfull