Hi everyone,
I’m facing an issue with a Recurring Delivery in Adobe Campaign where the post-processing workflow doesn’t get triggered if the target contains 0 records.
Here’s the context:
- I have two identical deliveries:
- One is launched using a Phone Delivery activity, which always triggers the post-processing workflow even if the target is empty. I get this log message:
- The other is launched using a Recurring Delivery activity, which doesn’t trigger the post-processing workflow when the target is empty. Instead, it gets stuck with the log message:
This behavior only occurs when the target contains 0 records.
I would like to know:
- Why is this difference in behavior happening between Phone Delivery and Recurring Delivery?
- How can I ensure that the post-processing workflow is triggered for Recurring Delivery, even when the target is empty?
I need a solution that works without adding extra activities or JavaScript code. Ideally, it should be a configuration adjustment.
Thanks in advance for your help!