since ‎27-06-2018
‎10-12-2019
ankitkochar
Level 3
Netreport configuration
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ankitkochar

ankitkochar
- Adobe Campaign Classic
Hello Has anyone used Netreport for monitoring purpose, i know that this isn't supported and doesn't really have documentation available https://docs.campaign.adobe.com/doc/AC/en/PRO_Production_procedures_Monitoring_processes.htmlBut I wanted to understand if anyone has been using it and if yes, how the configuration xml has been setup as the element details which are described doesn't have too much details. Regards,Ankit

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OEL Linux Compatibility
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ankitkochar

ankitkochar
- Adobe Campaign Classic
Does anyone have any idea why does ACC doesn't have OEL Linux as compatible platform and only RHEL ?Regards,Ankit

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Re: Tracking of Delivery - Email Click /Open not working as per the details shared in Adobe Campaign Classic documentation
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ankitkochar

ankitkochar
- Adobe Campaign Classic
Glad to hear that You can mark the responses as helpful Regards,Ankit

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Re: OfferMgt workflow fails
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ankitkochar

ankitkochar
- Adobe Campaign Classic
Hi Pablo, This error disappeared when we reran, and some other error came which was specific to eligibility query referring wrong tables. Regards,Ankit

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Re: Tracking of Delivery - Email Click /Open not working as per the details shared in Adobe Campaign Classic documentation
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ankitkochar

ankitkochar
- Adobe Campaign Classic
Hi Aman, I would probably raise a support ticket in this case, as these being OOTB solution so would not risk anything going wrong with it. However, you can check in old logs, whether this tracking workflow every worked and if this schema was modified recently at all ?Regards,Ankit

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Re: Tracking of Delivery - Email Click /Open not working as per the details shared in Adobe Campaign Classic documentation
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ankitkochar

ankitkochar
- Adobe Campaign Classic
Looking at the screenshot which you have provided for tracking workflow, there tracking activity seems to be flashing in Red, suggesting it is failed. Can you check in audit/journal logs if it is running successfully at all or not. If you don't find any errors over there - it may be worth checking runwf.log at application server level. However it would depend on whether your instance is hosted/hybrid etc. Regards,Ankit

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Re: Adobe campaign message centre query
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ankitkochar

ankitkochar
- Adobe Campaign Classic
Hi, I believe what you are looking for now is related to deliverability, and probably you can find more details in https://docs.campaign.adobe.com/doc/AC/en/DLV_Deliverability_management_About_deliverability.html Regards,Ankit

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Re: OfferMgt workflow fails
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ankitkochar

ankitkochar
- Adobe Campaign Classic
Hi - This was resolved, apologies as I had not updated the forum earlier. Regards,Ankit

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Re: adobe campaign workflow stuck
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ankitkochar

ankitkochar
- Adobe Campaign Classic
You can try right click on workflow --> Action --> Unconditional Stop, which will basically kill the workflow process. However, I think it would be good to analyse logs before doing so both from audit log (journal logs) and also runwf.log on the application server (if you are running a on - premise instance) Regards,Ankit

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web server crash - analysis
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ankitkochar

ankitkochar
- Adobe Campaign Classic
Hi, What is the best way to do analysis on the mdmp (dumps) generated due to web services which crashes, the dumps are huge in size (varying between 2-10 GB). Is there any specific tool which we can simply use to open these dump and do analysis ?Regards,Ankit

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679

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OfferMgt workflow fails
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ankitkochar

ankitkochar
- Adobe Campaign Classic
Hi - in our instance offerMgt workflow continues to fail with below error 10/12/2018 12:02:45 js SCR-160012 JavaScript: error while evaluating script 'offerMgt/js'.10/12/2018 12:02:45 js SOP-330011 Error while executing the method 'Publish' of service 'nms:offerSpace'.10/12/2018 12:02:45 js XML-110018 Error while parsing XML string ''10/12/2018 12:02:45 js (1:1) : Invalid document structure10/12/2018 12:02:45 js SOP-330011 Error while executing the method 'CompileRealTimeScript' of service 'nms:...

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Re: Deleting Operator
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ankitkochar

ankitkochar
- Adobe Campaign Classic
I think one way of identifying it would be to see what all links your operator table (schema) has and search for referenced records (based on the attribute on which link has been defined) for this particular operator in all those linked schema, which will be your offending items. You can refer Schema structure to get an idea on how can you find it out the linked schema I believe and if you are comfortable with sql and run queries directly on database, then there are other ways as wellOn a separa...

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Re: cleanupPausedWorkflows
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ankitkochar

ankitkochar
- Adobe Campaign Classic
Hi Pablo, Actually I have figured it out lately, this variable was declared in workflow properties as belowRegards,Ankit

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Enumeration and other things
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ankitkochar

ankitkochar
- Adobe Campaign Classic
Hi All,I have a query related to enumeration, does any one have any idea where does the enumeration values and their meaning gets stored in database - is there any standard table which stores this ?For example if we check xtk:workflow schema in documentation tab we can find out the corresponding enumeration mapping values below (for workflow status)LabelNameValueDescriptionFinishedstopped5The instance is finished.In progressrunning1The instance is currently being executed.Not startedinit0The ins...

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Re: workflow tables relation
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ankitkochar

ankitkochar
- Adobe Campaign Classic
Thanks, Adhiyan. Really helpful

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workflow tables relation
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ankitkochar

ankitkochar
- Adobe Campaign Classic
Hi all,Does any one know hierarchy / relation between different xtkworkflow% schema's i.e. below XtkWorkflow (Workflows) XtkWorkflowEvent (Event) XtkWorkflowJob (Workflow in waiting state) XtkWorkflowLog (Log list) XtkWorkflowLogin (List of logins) XtkWorkflowTask (Elementary task) I understand xtkworkflow contains metadata details of each and every workflow, how does other workflow related tables gets populated. For example, what exactly is relation between workflowevent & workflowtask etc. Reg...

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cleanupPausedWorkflows
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ankitkochar

ankitkochar
- Adobe Campaign Classic
Hi all,I am looking at the OOTB workflow (cleanupPausedWorkflows) and when i look at the last Java Script activity which is Notify Supervisors of Paused workflow, the var is defined as below. In this does anyone has any idea what does instance.vars.checkDelay represents here and from where this checkDelay value is coming ?var workflows = cnx.query("(SELECT O.iOperatorId, W.iId, W.sInternalName, W.sLabel, (4-W.iUnlockedCount)*" + instance.vars.checkDelay + ", W.iWorkflowEventLastProcessing FROM "...

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datakit content
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ankitkochar

ankitkochar
- Adobe Campaign Classic
Hi Does any one have any idea about any documentation available for various xml in datakit path i.e. below path has various sub-folders \app\Adobe\Adobe Campaign v7\datakit like crm, demo, ncm, nl, ncm, xtk which then contains lots of xml files Regards,Ankit

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Re: Workflow execution/DB session management
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ankitkochar

ankitkochar
- Adobe Campaign Classic
This is as per standard policy with in our enterprise, and thus looking for more details about this product to so that can argue about correct values. RegardsAnkit

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Re: database cleanup workflow
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ankitkochar

ankitkochar
- Adobe Campaign Classic
Hi Vipul Raghav​ ,I have found the actual problem for which I was looking for details around this cleanup workflow. Basically, the workflow in our instance used to fail regularly without any details in the logs (xtkworkflowlog). Finally we identified that the session which insert data in xtkworkflowlog table has been timed out. We have DB idle time out setting as 30 mins, now hypothesis what I have build is that the session which writes data in logs (xtkworkflowlog) is waiting for response from ...

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Workflow execution/DB session management
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ankitkochar

ankitkochar
- Adobe Campaign Classic
Hi - Can anyone please explain how does Adobe Campaign manages the workflow executions, as in how does it manages the session with database. For example - let's say if I have a workflow called WF-1, scheduled to run at a particular time T1, which module in campaign in responsible for identifying when the T1 has arrived and trigger it , is it wfserver ?If so, does wfserver always keeps a connection open with database ?The reason I am asking is that, we have a DB timeout parameter set a 30 min (in...

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Re: Source Code Management with Adobe Campaign
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ankitkochar

ankitkochar
- Adobe Campaign Standard
Hi Amit, This looks like a very good approach. I am new to Adobe Campaign and still learning bits around it - Is it possible if you can share the logic of these workflows ?RegardsAnkit

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Re: database cleanup workflow
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ankitkochar

ankitkochar
- Adobe Campaign Classic
Thanks Vipul Raghav I did discussed this with engineering as a part of ongoing problem with this workflow and none the less we have been able to pin point the problem. RegardsAnkit

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Re: database cleanup workflow
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ankitkochar

ankitkochar
- Adobe Campaign Classic
Hi Vipul Raghav​ Any idea on this ?

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Re: database cleanup workflow
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ankitkochar

ankitkochar
- Adobe Campaign Classic
Thanks Vipul, yes have tried that command line option already and instead of wdbc, I had used * option with a tracefile . The reason I wanted to tab into code was to understand how it generates & submits SQLs. Is it a case that once the cleanup is fired, it will connect to Database and will continue to execute all the SQL's or it will do it via multiple session or so RegardsAnkit

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Re: [v6] How to generate a Data Model or Data Dictionary
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ankitkochar

ankitkochar
- Adobe Campaign Standard
Hi, I have tried this step - the steps are more inclined towards Linux setup, but we have a windows based setup and while I am trying to call the java script, it is throwing an error. Any idea how can I resolve it, I have already saved the java script in Administration > Configuration > JavaScript path. nlserver javascript -instance: btb:build-dbd.js00:02:54 > Application server for Adobe Campaign v7 (7.0 build 8863) of 30/10/201700:02:54 > Executing JavaScript from entity of identifier 'btb:bui...

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database cleanup workflow
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ankitkochar

ankitkochar
- Adobe Campaign Classic
Hi - I have a query related to database cleanup workflow, which is OOTB workflow with Adobe Campaign v6/v7. I understand it executes below command via nlserver module.cleanup -instance:<%= instanceName %>1) How is this instanceName defined - is it via the configuration xmls ?2) How can we get the information about some source code of cleanup command, as in any location/script which will give us an idea which all SQLs will be executed in what sequence they are formed etc via cleanup command ?Rega...

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