ankitkochar

Netreport configuration - Adobe Campaign 13-02-2019

Hello Has anyone used Netreport for monitoring purpose, i know that this isn't supported and doesn't really have documentation available https://docs.campaign.adobe.com/doc/AC/en/PRO_Production_procedures_Monitoring_processes.htmlBut I wanted to understand if anyone has been using it and if yes, how the configuration xml has been setup as the element details which are described doesn't have too much details. Regards,Ankit

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OEL Linux Compatibility - Adobe Campaign 04-01-2019

Does anyone have any idea why does ACC doesn't have OEL Linux as compatible platform and only RHEL ?Regards,Ankit

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Re: Tracking of Delivery - Email Click /Open not working as per the details shared in Adobe Campaign Classic documentation - Adobe Campaign 04-01-2019

Glad to hear that You can mark the responses as helpful Regards,Ankit

3.9K

Re: OfferMgt workflow fails - Adobe Campaign 04-01-2019

Hi Pablo, This error disappeared when we reran, and some other error came which was specific to eligibility query referring wrong tables. Regards,Ankit

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Re: Tracking of Delivery - Email Click /Open not working as per the details shared in Adobe Campaign Classic documentation - Adobe Campaign 04-01-2019

Hi Aman, I would probably raise a support ticket in this case, as these being OOTB solution so would not risk anything going wrong with it. However, you can check in old logs, whether this tracking workflow every worked and if this schema was modified recently at all ?Regards,Ankit

3.9K

Re: Tracking of Delivery - Email Click /Open not working as per the details shared in Adobe Campaign Classic documentation - Adobe Campaign 03-01-2019

Looking at the screenshot which you have provided for tracking workflow, there tracking activity seems to be flashing in Red, suggesting it is failed. Can you check in audit/journal logs if it is running successfully at all or not. If you don't find any errors over there - it may be worth checking runwf.log at application server level. However it would depend on whether your instance is hosted/hybrid etc. Regards,Ankit

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Re: Adobe campaign message centre query - Adobe Campaign 03-01-2019

Hi, I believe what you are looking for now is related to deliverability, and probably you can find more details in https://docs.campaign.adobe.com/doc/AC/en/DLV_Deliverability_management_About_deliverability.html Regards,Ankit

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Re: OfferMgt workflow fails - Adobe Campaign 03-01-2019

Hi - This was resolved, apologies as I had not updated the forum earlier. Regards,Ankit

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Re: adobe campaign workflow stuck - Adobe Campaign 31-12-2018

You can try right click on workflow --> Action --> Unconditional Stop, which will basically kill the workflow process. However, I think it would be good to analyse logs before doing so both from audit log (journal logs) and also runwf.log on the application server (if you are running a on - premise instance) Regards,Ankit

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web server crash - analysis - Adobe Campaign 18-12-2018

Hi, What is the best way to do analysis on the mdmp (dumps) generated due to web services which crashes, the dumps are huge in size (varying between 2-10 GB). Is there any specific tool which we can simply use to open these dump and do analysis ?Regards,Ankit

902

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