Hello Has anyone used Netreport for monitoring purpose, i know that this
isn't supported and doesn't really have documentation available
https://docs.campaign.adobe.com/doc/AC/en/PRO_Production_procedures_Monitoring_processes.htmlBut
I wanted to understand if anyone has been using it and if yes, how the
configuration xml has been setup as the element details which are
described doesn't have too much details. Regards,Ankit
Hi Pablo, This error disappeared when we reran, and some other error
came which was specific to eligibility query referring wrong tables.
Regards,Ankit
Hi Aman, I would probably raise a support ticket in this case, as these
being OOTB solution so would not risk anything going wrong with it.
However, you can check in old logs, whether this tracking workflow every
worked and if this schema was modified recently at all ?Regards,Ankit
Looking at the screenshot which you have provided for tracking workflow,
there tracking activity seems to be flashing in Red, suggesting it is
failed. Can you check in audit/journal logs if it is running
successfully at all or not. If you don't find any errors over there - it
may be worth checking runwf.log at application server level. However it
would depend on whether your instance is hosted/hybrid etc.
Regards,Ankit
Hi, I believe what you are looking for now is related to deliverability,
and probably you can find more details in
https://docs.campaign.adobe.com/doc/AC/en/DLV_Deliverability_management_About_deliverability.html
Regards,Ankit
You can try right click on workflow --> Action --> Unconditional Stop,
which will basically kill the workflow process. However, I think it
would be good to analyse logs before doing so both from audit log
(journal logs) and also runwf.log on the application server (if you are
running a on - premise instance) Regards,Ankit
Hi, What is the best way to do analysis on the mdmp (dumps) generated
due to web services which crashes, the dumps are huge in size (varying
between 2-10 GB). Is there any specific tool which we can simply use to
open these dump and do analysis ?Regards,Ankit
Hi - in our instance offerMgt workflow continues to fail with below
error 10/12/2018 12:02:45 js SCR-160012 JavaScript: error while
evaluating script 'offerMgt/js'.10/12/2018 12:02:45 js SOP-330011 Error
while executing the method 'Publish' of service
'nms:offerSpace'.10/12/2018 12:02:45 js XML-110018 Error while parsing
XML string ''10/12/2018 12:02:45 js (1:1) : Invalid document
structure10/12/2018 12:02:45 js SOP-330011 Error while executing the
method 'CompileRealTimeScript' of service 'nms:...
I think one way of identifying it would be to see what all links your
operator table (schema) has and search for referenced records (based on
the attribute on which link has been defined) for this particular
operator in all those linked schema, which will be your offending items.
You can refer Schema structure to get an idea on how can you find it out
the linked schema I believe and if you are comfortable with sql and run
queries directly on database, then there are other ways as wellOn a
separa...
Hi All,I have a query related to enumeration, does any one have any idea
where does the enumeration values and their meaning gets stored in
database - is there any standard table which stores this ?For example if
we check xtk:workflow schema in documentation tab we can find out the
corresponding enumeration mapping values below (for workflow
status)LabelNameValueDescriptionFinishedstopped5The instance is
finished.In progressrunning1The instance is currently being executed.Not
startedinit0The ins...
Hi all,Does any one know hierarchy / relation between different
xtkworkflow% schema's i.e. below XtkWorkflow (Workflows)
XtkWorkflowEvent (Event) XtkWorkflowJob (Workflow in waiting state)
XtkWorkflowLog (Log list) XtkWorkflowLogin (List of logins)
XtkWorkflowTask (Elementary task) I understand xtkworkflow contains
metadata details of each and every workflow, how does other workflow
related tables gets populated. For example, what exactly is relation
between workflowevent & workflowtask etc. Reg...
Hi all,I am looking at the OOTB workflow (cleanupPausedWorkflows) and
when i look at the last Java Script activity which is Notify Supervisors
of Paused workflow, the var is defined as below. In this does anyone has
any idea what does instance.vars.checkDelay represents here and from
where this checkDelay value is coming ?var workflows =
cnx.query("(SELECT O.iOperatorId, W.iId, W.sInternalName, W.sLabel,
(4-W.iUnlockedCount)*" + instance.vars.checkDelay + ",
W.iWorkflowEventLastProcessing FROM "...
Hi Does any one have any idea about any documentation available for
various xml in datakit path i.e. below path has various sub-folders
\app\Adobe\Adobe Campaign v7\datakit like crm, demo, ncm, nl, ncm, xtk
which then contains lots of xml files Regards,Ankit
This is as per standard policy with in our enterprise, and thus looking
for more details about this product to so that can argue about correct
values. RegardsAnkit
Hi Vipul Raghav ,I have found the actual problem for which I was
looking for details around this cleanup workflow. Basically, the
workflow in our instance used to fail regularly without any details in
the logs (xtkworkflowlog). Finally we identified that the session which
insert data in xtkworkflowlog table has been timed out. We have DB idle
time out setting as 30 mins, now hypothesis what I have build is that
the session which writes data in logs (xtkworkflowlog) is waiting for
response from ...
Hi - Can anyone please explain how does Adobe Campaign manages the
workflow executions, as in how does it manages the session with
database. For example - let's say if I have a workflow called WF-1,
scheduled to run at a particular time T1, which module in campaign in
responsible for identifying when the T1 has arrived and trigger it , is
it wfserver ?If so, does wfserver always keeps a connection open with
database ?The reason I am asking is that, we have a DB timeout parameter
set a 30 min (in...
Hi Amit, This looks like a very good approach. I am new to Adobe
Campaign and still learning bits around it - Is it possible if you can
share the logic of these workflows ?RegardsAnkit
Thanks Vipul Raghav I did discussed this with engineering as a part of
ongoing problem with this workflow and none the less we have been able
to pin point the problem. RegardsAnkit
Thanks Vipul, yes have tried that command line option already and
instead of wdbc, I had used * option with a tracefile . The reason I
wanted to tab into code was to understand how it generates & submits
SQLs. Is it a case that once the cleanup is fired, it will connect to
Database and will continue to execute all the SQL's or it will do it via
multiple session or so RegardsAnkit
Hi, I have tried this step - the steps are more inclined towards Linux
setup, but we have a windows based setup and while I am trying to call
the java script, it is throwing an error. Any idea how can I resolve it,
I have already saved the java script in Administration > Configuration >
JavaScript path. nlserver javascript -instance: btb:build-dbd.js00:02:54
> Application server for Adobe Campaign v7 (7.0 build 8863) of
30/10/201700:02:54 > Executing JavaScript from entity of identifier
'btb:bui...
Hi - I have a query related to database cleanup workflow, which is OOTB
workflow with Adobe Campaign v6/v7. I understand it executes below
command via nlserver module.cleanup -instance:<%= instanceName %>1) How
is this instanceName defined - is it via the configuration xmls ?2) How
can we get the information about some source code of cleanup command, as
in any location/script which will give us an idea which all SQLs will be
executed in what sequence they are formed etc via cleanup command
?Rega...
