Unable to use Adobe Analytics with admin role and all the permissions set up

[codenameA6]

Even though my account is configured as an admin and I have set up all the permissions in the product profile of Adobe Analytics, I keep on getting this error message: "You have successfully logged in, however no reports have been enabled for your account yet".

[Jennifer_Dungan]

Even if you are an admin, you need to also be added as a user in the product... that would probably be the place to start...

[codenameA6]

I think I am also added as a user in the product.

[Jennifer_Dungan]

And in the product profiles tab, do you have a profile added to the Product with suites and tool permissions?

[codenameA6]

I think so.

[Jennifer_Dungan]

Ah, but there are no report suites selected... that might be the issue

[codenameA6]

I don't have anything to work with here.

[Jennifer_Dungan]

Hmmm.... interesting.

You might need client care support, since they will have access to your account

[codenameA6]

Thanks Jennifer. Can you please provide me the link to the client care support?

[Jennifer_Dungan]

In the Admin Console there should be a menu link called Support. You can create tickets with Client Care there. Good luck!