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Retaining Campaign tracking parameter on redirect

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Level 1

Hi Community, 

 

This might be a classic old question, but we have certain deep links which contain campaignID query parameter and these are sent to users via email. Now, when users click on the link and land on our website, there is a redirect happening and query params are dropped during this time. Is there a way that we can get this value of campaignID query param before the redirection? Currently, it is not going through Adobe Analytics and we cannot do reports for the same. 

 

Any help is highly appreciated. 

 

Many thanks

Best,

Rupal

1 Accepted Solution

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Correct answer by
Community Advisor and Adobe Champion

Unfortunately, the nature of how redirects work, the only solution is to get your developers to forward those values through to the page that ends up being tracked. (like both @Krishna_Musku and @igupta said for their implementations)

 

If the redirection is server side, your scripts won't even attempt to load (the actual page won't even start to trigger for the user), if the redirect is client side, it still has to be run ASAP to prevent usability/experience issues, and thus your scripts will never have a chance to run / finish before being sent to the new page.

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3 Replies

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Adobe Champion

Hi @RupalJa ,

 

We had the same issue but we had to ask the developers to work on keeping the parameters on redirected URL. Hoping someone has a better solution here.

 

Best,

Isha

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Community Advisor

Exactly like @igupta We also had the similar issue with the redirects, we did passed the parameters to the redirect from the old URL with the help of devs.

Avatar

Correct answer by
Community Advisor and Adobe Champion

Unfortunately, the nature of how redirects work, the only solution is to get your developers to forward those values through to the page that ends up being tracked. (like both @Krishna_Musku and @igupta said for their implementations)

 

If the redirection is server side, your scripts won't even attempt to load (the actual page won't even start to trigger for the user), if the redirect is client side, it still has to be run ASAP to prevent usability/experience issues, and thus your scripts will never have a chance to run / finish before being sent to the new page.