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A
AdobeAnalyticsS
Level 2
November 21, 2018
Solved

Report Suite shows Activation "Pending"

  • November 21, 2018
  • 4 replies
  • 2914 views

Hi All,

Greetings!

I am new to adobe analytics and trying to understand how to implement adobe analytics for one of my clients.

I have created a report suite and had set it's go live date to 14-nov-18  2 weeks back.

I have deployed the launch tags on website and passing all eVars and Props which should be populated in the report suite.

But when i try to create any report in Workspace, i get following error

Also, i tried checking my report suite settings, where it says "Activation: Pending" as seen below

Please help me understand what these errors are, what is Activation: pending and how can i solve for it.

Thanks.

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Best answer by Gigazelle

The best way I think is going to be creating a ticket with customer care. Adobe Analytics Learn & Support has some resources you can use to get in touch with them.

4 replies

Gigazelle
Adobe Employee
GigazelleAdobe Employee
Adobe Employee
November 28, 2018

Can you provide the report suite ID? I'll check up on it.

A
AdobeAnalyticsSAuthor
Level 2
November 29, 2018

Hi Gigazelle​

Thanks for your reply.

Unfortunately, i cannot share my reportsuite id here, as it contains name of my client.

Is there any other way i can share it with you or something that i can look into at my end.

 

Thanks.

Gigazelle
Adobe Employee
GigazelleAdobe EmployeeAccepted solution
Adobe Employee
November 29, 2018

The best way I think is going to be creating a ticket with customer care. Adobe Analytics Learn & Support has some resources you can use to get in touch with them.

A
AdobeAnalyticsSAuthor
Level 2
November 30, 2018

Thanks Gigazelle​.

Will do so.

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