Remove circles from line charts

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jorisdebeer

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jorisdebeer

jorisdebeer

18-03-2018

Since the February release of Adobe Analytics workspace, line charts have little circles around many data points, even when Show Anomalies has been turned off.

The circles obscure the data, and make it harder for the readers to view the trend.

1445390_pastedImage_0.png

Is there an option to turn the circles off somehow? If I hover my mouse cursor over the data table, then the circles are hidden, but this is not very user friendly.

Accepted Solutions (1)

Accepted Solutions (1)

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jorisdebeer

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jorisdebeer

jorisdebeer

27-03-2018

Clientcare have confirmed this is a bug, and expect a fix in the next release.

Answers (12)

Answers (12)

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GaMeur1

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GaMeur1

GaMeur1

21-03-2018

Let me add that the circles are exactly at the same spot than anomalies when "Show anomalies" option is checked, they just change of size... So the problem is just that we cannot hide the anomalies anymore on line charts!

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GaMeur1

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GaMeur1

GaMeur1

19-03-2018

Hi, I noticed exactly the same behavior on my side! So, I think it's a bug.

Maybe you should create a ticket to Customer Care...

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Gigazelle

Employee

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Gigazelle

Employee

Gigazelle
Employee

08-08-2018

Perfect - confirmed as closed on Adobe's end as well. Thanks so much!

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jorisdebeer

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jorisdebeer

jorisdebeer

07-08-2018

Hi Gigazelle​,

Below is the reply I received:

[Incident: 180320-000027]

The bug raised with the Engineering team has confirmed that the fix of this issue would be released in April. Please let me know if there is anything else I may assist you with and I would be glad to take it forward?

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Gigazelle

Employee

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Gigazelle

Employee

Gigazelle
Employee

07-08-2018

jorisdebeer - Did you get a confirmation that this was fixed? Do you have either a bug ID or incident number that I can reference to resolve this forum thread?

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jorisdebeer

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jorisdebeer

jorisdebeer

20-03-2018

Unfortunately that seems to have no effect. Below I have chosen the max items allowed of 19, although because of my date selection of Mar 14-Apr 1, it seems Adobe Analytics has decided Mar 15 and 17 have anomalies for the Visits metric.

1447071_pastedImage_1.png

I suspect this is a bug, and have opened a ticket with ClientCare.

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pabloc82923542

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pabloc82923542

pabloc82923542

20-03-2018

ok try this... turn on Limit Max items but in teh following po up go to last possible selection.(click on the bottom most result) what happens then?

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jorisdebeer

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jorisdebeer

jorisdebeer

20-03-2018

Hi pabloc82923542​,

Yes, Limit Max Items is turned off in the chart prefs. See below:

1446922_pastedImage_0.png

Feedback from Clientcare is that this is working by design which seems a bit weird to me.

Many thanks

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pabloc82923542

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pabloc82923542

pabloc82923542

20-03-2018

Can you check do you have limit max items turned on in the chart prefs? if so please turn them off.

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mikethompson

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mikethompson

mikethompson

19-03-2018

I had already opened one when we started seeing it. Customer Care seem initially unsure whether this is a feature or a bug. But it is certainly annoying.

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jorisdebeer

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jorisdebeer

jorisdebeer

19-03-2018

I created a new chart using just Visits and Page Views, and the circles still show up despite Show Anomalies being unchecked.

But I think it is somehow related to the anomalies feature because if I turn them on, then they appear over the same data points shown below.

1445704_pastedImage_0.png

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PratheepArunRaj

Moderator

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PratheepArunRaj

Moderator

PratheepArunRaj
Moderator

18-03-2018

Sorry Joris,

Unable to see from my end.

1445392_pastedImage_0.png

Thank You

Arun