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jorisdebeer
jorisdebeer
Level 4
March 19, 2018
Solved

Remove circles from line charts

  • March 19, 2018
  • 13 replies
  • 11907 views

Since the February release of Adobe Analytics workspace, line charts have little circles around many data points, even when Show Anomalies has been turned off.

The circles obscure the data, and make it harder for the readers to view the trend.

Is there an option to turn the circles off somehow? If I hover my mouse cursor over the data table, then the circles are hidden, but this is not very user friendly.

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    Best answer by jorisdebeer

    Clientcare have confirmed this is a bug, and expect a fix in the next release.

    13 replies

    PratheepArunRaj
    Community Advisor and Adobe Champion
    PratheepArunRajCommunity Advisor and Adobe Champion
    Community Advisor and Adobe Champion
    March 19, 2018

    Sorry Joris,

    Unable to see from my end.

    Thank You

    Arun

    Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics
    jorisdebeer
    jorisdebeerAuthor
    Level 4
    March 19, 2018

    I created a new chart using just Visits and Page Views, and the circles still show up despite Show Anomalies being unchecked.

    But I think it is somehow related to the anomalies feature because if I turn them on, then they appear over the same data points shown below.

    GaMeur1
    GaMeur1
    Level 3
    March 19, 2018

    Hi, I noticed exactly the same behavior on my side! So, I think it's a bug.

    Maybe you should create a ticket to Customer Care...

      M
      mikethompson1
      Level 4
      March 19, 2018

      I had already opened one when we started seeing it. Customer Care seem initially unsure whether this is a feature or a bug. But it is certainly annoying.

      Pablo_Childe
      Community Advisor
      Pablo_ChildeCommunity Advisor
      Community Advisor
      March 20, 2018

      Can you check do you have limit max items turned on in the chart prefs? if so please turn them off.

      jorisdebeer
      jorisdebeerAuthor
      Level 4
      March 20, 2018

      Hi pabloc82923542​,

      Yes, Limit Max Items is turned off in the chart prefs. See below:

      Feedback from Clientcare is that this is working by design which seems a bit weird to me.

      Many thanks

      Pablo_Childe
      Community Advisor
      Pablo_ChildeCommunity Advisor
      Community Advisor
      March 20, 2018

      ok try this... turn on Limit Max items but in teh following po up go to last possible selection.(click on the bottom most result) what happens then?

      jorisdebeer
      jorisdebeerAuthor
      Level 4
      March 20, 2018

      Unfortunately that seems to have no effect. Below I have chosen the max items allowed of 19, although because of my date selection of Mar 14-Apr 1, it seems Adobe Analytics has decided Mar 15 and 17 have anomalies for the Visits metric.

      I suspect this is a bug, and have opened a ticket with ClientCare.

      GaMeur1
      GaMeur1
      Level 3
      March 21, 2018

      Let me add that the circles are exactly at the same spot than anomalies when "Show anomalies" option is checked, they just change of size... So the problem is just that we cannot hide the anomalies anymore on line charts!

        jorisdebeer
        jorisdebeerAuthorAccepted solution
        Level 4
        March 27, 2018

        Clientcare have confirmed this is a bug, and expect a fix in the next release.

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