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Coffee Break: Join us on Wednesday, April 5th at 10am PT to chat with Ben Gaines, Director of Product Management for Adobe Analytics. Ben will be online to answer your Analytics and Adobe Summit questions.

Receiving unexpected error message when trying to add new advertiser account to Adobe Analytics


Level 1

I am in the process of linking two Google ad accounts to Adobe Analytics for reporting use. I was able to successfully link 1 Google account, but when I go to link our second Google account I am being met with error messages (error code: c3ad4ac5-fe78-4062-bc1b-9ec6630eee69). I've made sure to use a different authentication email for each account and that I am not authorizing the OAuth token at the MCC level (I tried to use each account's individual account number). Why am I still receiving error messages?

1 Reply


Community Advisor

Does the error persist? Have you contacted Customer Care?