Pending DW reports

[erich59882955]

Is there any possible way to delete or cancel out future-dated pending data warehouse report?  I have a user how has entered 5 (mistake) reports that I see no way to remove.  I can find no help on this and Adobe customer support is impossible to reach.  I previously sent a note about this and received no solution.

Eric

[TanmayMathur]

Hi Eric,

Thanks for reaching out. 

It is possible to cancel and DW report if it has not started processing. Anyone who has DW access can go into the analytics menu Tools> Data Warehouse. Click on the Request Manager and check the status of the report. If it is scheduled you will see a cancel option on the side. 

If there is no cancel option, let me know the request ID of the DW report and I would try to get it cancelled from backend. Thanks!

Tanmay

[erich59882955]

Yes, these are future dated, so no option to cancel.  Please delete these.  Thanks.

26673116

27944654

26878992

26673119

26673116

[erich59882955]

I included the job numbers in the previous post.  Can you cancel them?

Thanks.

[TanmayMathur]

Hi Eric,

Apologies for the delay I had run into some internal roadblocks. I will update you shortly on the status. Thanks for reaching out 🙂

Tanmay

[TanmayMathur]

Hi Eric,

I have asked to get these requests cancelled. It should be done within a couple of business days. Appreciate your patience on this. Thanks!

Tanmay

[Gigazelle · Accepted solution]

Hi Eric, the Data Warehouse requests in question have been cancelled.