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Toggling behaviour - report when a visit sees page A first and then page B ... but exclude those visits who saw page B first, then A and then B

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Level 3

Hi all,

 

I've spent far too long exploring various posts & my own segments to fathom this out so I hope you can help? 

I might have 1,000 visits going direct from either page A to B ... or from page B to A.

However, I want to report on how many went to A first and then to B, e.g. '600' ... and from B first then to A, e.g. '400'

 

So when establishig the A>B '600' answer I want to include:

  1. A > B
  2. A > B > A
  3. A > B > A > B etc.
    but exclude:
  4. B > A > B
  5. B > A > B > A etc.

This is proving more difficult that it ought to as if I exclude #4 it also excludes #3. Any ideas please?

 

Thanks,

Steven 

 

5 Replies

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Community Advisor and Adobe Champion

Hi @Biggsy50 

guess sequential segments might be your only chance. 

 

for your A > B case, maybe try something like this

bjoern__koth_0-1764689141047.png

 

and B > A

bjoern__koth_0-1764689273063.png

 

And if you need an immediate page view chain, you could limit the "THEN" condition to "WITHIN 1 Page View"

 

bjoern__koth_1-1764689385138.png

 

Let me know if that works.

 

Cheers from Switzerland!


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Community Advisor and Adobe Champion

What about B > C > A > B?

Are you looking specifically at A > B and B > A directly? Or within the visit in general?

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Level 3

Good question @Jennifer_Dungan

Initially we were looking at direct behavours (B>A>B) rather than eventual behaviours (B>C>A>B). So when we have highly "toggled" pages, being able to see which direction came first: A to B or B to A.

Thanks,
Steve   

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Community Advisor and Adobe Champion

OK, so @bjoern__koth's sample needs a little tweaking... you will have to add "Within 1 Page" to clarify those THEN operators.

 

THEN is any time in the visit, so long as the order is met

THEN WITHIN X [hit/page view/etc] must be within the specified criteria

 

This should get you closer to your needs, but otherwise, the structure that Bjorn provided should be good... but test, test, test, lol

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Community Advisor and Adobe Champion

And I just saw that Bjorn did add that at the end... lol.. this is what happens when you are multi-tasking.