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erich59882955
Level 2
May 9, 2016
Solved

Pending DW reports

  • May 9, 2016
  • 6 replies
  • 2007 views

Is there any possible way to delete or cancel out future-dated pending data warehouse report?  I have a user how has entered 5 (mistake) reports that I see no way to remove.  I can find no help on this and Adobe customer support is impossible to reach.  I previously sent a note about this and received no solution.

 

Eric

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Best answer by Gigazelle

Hi Eric, the Data Warehouse requests in question have been cancelled.

6 replies

TanmayMathur
Adobe Employee
TanmayMathurAdobe Employee
Adobe Employee
May 10, 2016

Hi Eric,

Thanks for reaching out. 

It is possible to cancel and DW report if it has not started processing. Anyone who has DW access can go into the analytics menu Tools> Data Warehouse. Click on the Request Manager and check the status of the report. If it is scheduled you will see a cancel option on the side. 

If there is no cancel option, let me know the request ID of the DW report and I would try to get it cancelled from backend. Thanks!

Tanmay

E
erich59882955Author
Level 2
May 10, 2016

Yes, these are future dated, so no option to cancel.  Please delete these.  Thanks.

26673116

27944654

26878992

26673119

26673116

E
erich59882955Author
Level 2
May 18, 2016

I included the job numbers in the previous post.  Can you cancel them?

 

Thanks.

TanmayMathur
Adobe Employee
TanmayMathurAdobe Employee
Adobe Employee
May 19, 2016

Hi Eric,

Apologies for the delay I had run into some internal roadblocks. I will update you shortly on the status. Thanks for reaching out :)

Tanmay

TanmayMathur
Adobe Employee
TanmayMathurAdobe Employee
Adobe Employee
May 20, 2016

Hi Eric,

I have asked to get these requests cancelled. It should be done within a couple of business days. Appreciate your patience on this. Thanks!

Tanmay

Gigazelle
Adobe Employee
GigazelleAdobe EmployeeAccepted solution
Adobe Employee
May 20, 2016

Hi Eric, the Data Warehouse requests in question have been cancelled.

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