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SOLVED

Maintenance works affect reporting?

alev1
Level 5
Level 5

Hi,

in the morning hours of Apr 26 (6am-9am CET) there were some maintenance works according to status.adobe.com. During that time all my alerts were triggered with null (0) values, even though the reports state otherwise. It's very likely that this was caused somehow by maintenance works. 

These false alarms make people jumpy, is there any way to prevent this or could maintenance works for Reports & Analytics be announced to the users?

1 Accepted Solution
TanmayMathur
Correct answer by
Level 10
Level 10

Hi, 

Apologies for the inconvenience caused due to the maintenance. Thanks for reporting this to us, we will look into how alerts are affected. We are trying to make maintenance notifications more direct and consistent. Thanks for the feedback!

Tanmay

View solution in original post

0 Replies
TanmayMathur
Correct answer by
Level 10
Level 10

Hi, 

Apologies for the inconvenience caused due to the maintenance. Thanks for reporting this to us, we will look into how alerts are affected. We are trying to make maintenance notifications more direct and consistent. Thanks for the feedback!

Tanmay

View solution in original post