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Issue in merging two event datasets in CJA

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Community Advisor

Hi All,

I am facing an issue while merging data from different dataset in CJA. I have used three datasets in my CJA connection with details as below –

  1. Adobe Analytics dataset – Event data.

primary id – ECID, secondary Id – Lead Id

person key in CJA connection - Lead Id

  1. Campaign performance data – Event data

primary id – Record Id, secondary Id – Lead Id,

person key in CJA connection - Lead Id

  1. Customer data – Profile data

primary id – Customer ID, secondary Id – Lead Id

person key in CJA connection - Lead Id

 

Now when I get data in CJA workspace dashboard, I can see data from three dataset and can breakdown data between event data by profile data [ Adobe Analytics data by Customer data & Campaign data by Customer data] but when I choose to breakdown Adobe Analytics data by Customer data & Campaign data

 

Example –

  1. Analytics event data breakdown by Customer profile data – WORKING

Dimension - Lead Id (Analytics)

Breakdown - Customer Name (Customer Profile data)

 

People

Lead ID [Analytics]

1101

L1ff-341d-tr22-0456

1

Customer Name [Profile]

1

TestUser1

1

L5dr-414g-kj52-0576

1

Customer Name [Profile]

1

TestUser5

1

 

  1. Campaign performance event data breakdown by Customer profile data – WORKING

Dimension - Campaign Id (Campaign Performance)

Breakdown - Customer Name (Customer Profile data)

 

People

Campaign ID [Campaign Performance]

150

C1345-Summer

2

Customer Name [Profile]

2

TestUser1

1

TestUser10

1

C1345-Welcome

1

Customer Name [Profile]

1

TestUser5

1

 

  1. Campaign performance event data breakdown by Analytics event data – NOT WORKING

Dimension - Campaign Id (Campaign Performance)

Breakdown - Lead Id (Analytics)

It gives ‘No Value’ when broken down.

 

People

Campaign ID [Campaign Performance]

150

C1345-Summer

2

Lead ID [Analytics]

2

No Value

2

C1345-Welcome

1

Lead ID [Analytics]

1

No Value

1

 

Thanks,

Sneha 

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1 Accepted Solution

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Correct answer by
Employee

Hi @Sneha-Parmar ,

have tried to play with the persistence? 

Try to set the persistence of Lead ID [Analytics] to Session or maybe 1 week (just for testing). Probably you don't see anything because there are no rows with both Lead ID and Campaign ID.

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1 Reply

Avatar

Correct answer by
Employee

Hi @Sneha-Parmar ,

have tried to play with the persistence? 

Try to set the persistence of Lead ID [Analytics] to Session or maybe 1 week (just for testing). Probably you don't see anything because there are no rows with both Lead ID and Campaign ID.