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SOLVED

Internal Search

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Level 2

Hello All,

I'm looking at an Internal Search Report created in workspace and I wanted to confirm that I'm interpreting it correctly. The attached image shows Onsite Search Terms, broken down by Product ID - the metric brought in is Onsite Search Term Instances.

Am I to believe that when Onsite Search Term Instances metric is broken down by Product ID, that those numbers correspond to the amount of times that Product ID showed up as a result for that Onsite Search Term?

Example: User searches "OPC" 326 times. Of those 326 times, Product ID "5658506" was a result 113 times?

Would love to hear the thoughts of the community.

Thanks,

J

Capture5138.PNG

1 Accepted Solution

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Correct answer by
Employee Advisor

Thanks.

So if the implementation is setting the product ID eVar every time the product is shown up (and not necessarily only when the product is clicked) as well as the Search Term eVar is also set every time a keyword was searched, the above report will also interpret in the same manner as you are expecting. It will be equivalent to the product being shown up those many times (as the number of Instances) when the search keyword was OPC.

I hope this clarifies!

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0 Replies

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Employee Advisor

Hi jaronb96343475​,

I'd interpret the report in the following manner: There were 113 instances when the Product ID was "5658506" while the Onsite Search Term was "OPC". By "Instances", it means that the Product ID "5658506" was set 113 times when the Onsite Search Term was set as "OPC".

Hope this helps!

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Level 2

Thanks ishans,

So if you were ultimately looking for a breakdown of products that showed up as a result of an internal search (assuming we're just dealing with an e-commerce site here), what would your advice be to create a more accurate report?

In other words, if I was looking to create the report I thought I was interpreting above, how would you suggest I go about doing so?

J

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Employee Advisor

Hi jaronb96343475​,

What's the product ID - is it s.products variable? And can you please confirm about Onsite Search Term - is it an evar?

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Level 2

Unfortunately Product ID is a separate, custom eVar (this company didn't utilize the s.product string) and Onsite Search Term is a custom eVar as well.

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Correct answer by
Employee Advisor

Thanks.

So if the implementation is setting the product ID eVar every time the product is shown up (and not necessarily only when the product is clicked) as well as the Search Term eVar is also set every time a keyword was searched, the above report will also interpret in the same manner as you are expecting. It will be equivalent to the product being shown up those many times (as the number of Instances) when the search keyword was OPC.

I hope this clarifies!

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Level 2

If we were to begin using the s.products variable, how would you go about creating the same report? Would you pass the s.products variable with an internal search event?

J