Expand my Community achievements bar.

Webinar: Adobe Customer Journey Analytics Product Innovations: A Quarterly Overview. Come learn for the Adobe Analytics Product team who will be covering AJO reporting, Graph-based Stitching, guided analysis for CJA, and more!
SOLVED

About Adobe Experience Cloud Debugger

Avatar

Level 1

When browsing a website in Chrome with Adobe Experience Cloud Debugger installed,

blanks may be displayed at the top of the page.

image_2019_3_6.png

Attach a screenshot.

Not all pages, but some pages. Is there anyone who knows the cause?

1 Accepted Solution

Avatar

Correct answer by
Community Advisor

Hi,

You have "Iogous" display advertising pixel installed via google tag manager which is causing whitespace issue on top of the page.

Quick Fix:

Deactivate "Iogous" pixel in Google Tag Manager, you can remove the "Iogous" pixel rule trigger to do that.

Next Step:

Reimplement "Iogous" pixel probably without document.write logic.

Suggestion: Having two tag managers (Launch and GA) to implement two analytics solutions is not a great idea. Instead, I would use Launch to implement both (AA & GA)

Thanks,

Asheesh

View solution in original post

2 Replies

Avatar

Community Advisor

Dear Gom,

Pretty unsure that it is because of Adobe Experience Cloud Debugger. Will try to get possible answer and get back!

Meanwhile will wait for others to revert.

Thank You!

Arun

Avatar

Correct answer by
Community Advisor

Hi,

You have "Iogous" display advertising pixel installed via google tag manager which is causing whitespace issue on top of the page.

Quick Fix:

Deactivate "Iogous" pixel in Google Tag Manager, you can remove the "Iogous" pixel rule trigger to do that.

Next Step:

Reimplement "Iogous" pixel probably without document.write logic.

Suggestion: Having two tag managers (Launch and GA) to implement two analytics solutions is not a great idea. Instead, I would use Launch to implement both (AA & GA)

Thanks,

Asheesh