Inconsistent data on different views

[jantzen_belliston-Adobe]

Hi there,

Relatively new to AA and have been working through training. Something I have noticed when trying to analyse user journeys is and inconsistency in my data which I am trying to figure out.

I drag a page into a Flow visualisation and the container is set to 'Visitor'. However the path views for this page on the flow (5,667) differ to the value I have for the page when looking at the top visited pages on the same report. I've checked both the Visits (5,180), Unique Visitors (4,539) and page visits (6,414). My expectation is one of these metrics should match the path views.

Any help would be appreaciated.

[jantzen_belliston-Adobe]

Do any of the answers below answer your initial question? If so, can you select one of them as the correct answer? If none of the answers already provided answer your question, can you provide additional information to better help the community solve your question?

[Huntp · Accepted solution]

Hi Huntp,

To have Page Views in the freeform table match the Path Views in the Flow viz, click on the gear icon on the Flow viz and check Include repeat instances.

Best wishes,
Andrey Osadchuk | Inspect Launch Implementation, Automate Classifications & Data Sources, Essential Bookmarks

[Huntp · Accepted solution]

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[Huntp · Accepted solution]

Thank you for your response Andrey. In that case, without this checkbox ticked what is that value referencing? Because it does not match 'Visits' but surely if we are not including repeats (meaning page views total) that would mean that one view = one visit.

[Andrey_Osadchuk · Accepted solution]

Not really. Do not confuse Visits and Path Views, they are completely different metrics. When the Repeats are not included, the Path like Page A > Page A > Page A (page reloads) returns 1 instead of 3.