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I'm seeing some pages with a number of unique visitors but 0 page views

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Level 1

Hi,

 

I'm seeing some pages with a number of unique visitors but 0 page views. But number of Unique visitors are not more than 1 or 2. Any help on what could be the reason.

1 Accepted Solution

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Correct answer by
Level 5

Hi @eshwar_gowda 

 

Debugging the adobe analytics server call might help. Check for segments or filters. 

Can you provide a screenshot or more details so we can help you further.

 

Thanks

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5 Replies

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Community Advisor and Adobe Champion

I've seen this happen with custom page dimensions, where events on the page will correctly increment Unique Visitors but not Page Views. Are you using the builtin Page dimension or a custom Prop or eVar?

Learn more about Adobe Analytics and Customer Journey Analytics on my blog

Need help with Adobe Analytics or Customer Journey Analytics? Let's talk!

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Community Advisor and Adobe Champion

Thank you for clarifying!

There are some conditions where something like this may happen, like in a table that also includes Entries, Exits, Bounce Rate, and some other Visit-scoped metrics. This could also be due to a Segment that filters out Page Views but keeps the individual Page in the result set. Last, but not least, there could be a Processing Rule that unsets the Page Name at data collection.

Maybe some of those things apply to your case too?

Learn more about Adobe Analytics and Customer Journey Analytics on my blog

Need help with Adobe Analytics or Customer Journey Analytics? Let's talk!

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Community Advisor

Could we have a screenshot of what you are seeing ? 

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Correct answer by
Level 5

Hi @eshwar_gowda 

 

Debugging the adobe analytics server call might help. Check for segments or filters. 

Can you provide a screenshot or more details so we can help you further.

 

Thanks