I have a request from the business to measure when a visitor arrives on a page, and if they scroll. How far they scroll etc. But we also consider this as an interaction and want to ping a 2nd image request to Adobe. With the getPercentplugin, my devs are telling me that this isn't possible. They explain the implementation and i get it. But we still want to treat scroll to a certain section of the page as an interaction.
We have many pages whereby visitors only visited these pages once, every day for info. Scroll is probably their only interaction on these pages because they are getting the data they need from these pages. Should we accept, given the user behaviour that these pages will always have a high bounce rate?
Do i use success events? i'm being challenged from the dev team on whether this should be treated as a conversion in the first place!
there are several options how you can track the interaction, all based on your business requirements (please take this as ideas not as recommendations)
1) plugin "getPercentageViewed" stores how far the user scrolled and adds this information to the next server call. but: if it you don't have a 2nd server call (a single page visit without tracked actions), this information remains unused. you could try to track the unload-event of the browser (little bit shaky, might not work in all cases), maybe only on the first page (in case the user gets to a second page)
personally, I prefer some dynamic setting on the first page of the visit (similar as option 2 above). maybe you have a chance to set the triggers based on the page, maybe the page offers some information if you should track the first page or not... just some ideas....