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SOLVED

Getting an error on creating participation metric

sangeetas405914
Level 1
Level 1

Hi Team,

I have tried to calculate participation metric but I am getting an error 

ERROR
 No data returned. Please submit this error id to Adobe Client Care for further diagnosis: d5562f11-d172-4c4b-8454-693e565712aa

 

 

Please have a look and let me know how can I rectify this.

 

Regards,
Sangeeta

1 Accepted Solution
jantzen_belliston-Adobe
Correct answer by
Community Manager
Community Manager

You'll need to open a ticket with Client Care. You can email clientcare@adobe.com or check out the support portal - https://experienceleague.adobe.com/?support-solution=General#support

 

View solution in original post

3 Replies
TanmayMathur
Level 10
Level 10

Hi Sangeeta,

Welcome to the Adobe Analytics Community!

This error sometimes appears when the data has not been completely processed by the Analytics servers yet. Are you working on a recent data set? If yes, you can try doing that again after giving some time. 

Let me know if the error continues to appear. Thanks!

Tanmay

sangeetas405914
Level 1
Level 1

Hi Tanmay,

I am still getting a same error.

I am trying the new feature in metric (find attached screen shot) 

Thanks,

Sangeeta

jantzen_belliston-Adobe
Correct answer by
Community Manager
Community Manager

You'll need to open a ticket with Client Care. You can email clientcare@adobe.com or check out the support portal - https://experienceleague.adobe.com/?support-solution=General#support

 

View solution in original post