Getting an error on creating participation metric

[sangeetas405914]

Hi Team,

I have tried to calculate participation metric but I am getting an error 

ERROR

 No data returned. Please submit this error id to Adobe Client Care for further diagnosis: d5562f11-d172-4c4b-8454-693e565712aa

Please have a look and let me know how can I rectify this.

Regards,
Sangeeta

[TanmayMathur]

Hi Sangeeta,

Welcome to the Adobe Analytics Community!

This error sometimes appears when the data has not been completely processed by the Analytics servers yet. Are you working on a recent data set? If yes, you can try doing that again after giving some time. 

Let me know if the error continues to appear. Thanks!

Tanmay

[sangeetas405914]

Hi Tanmay,

I am still getting a same error.

I am trying the new feature in metric (find attached screen shot) 

Thanks,

Sangeeta

[jantzen_b · Accepted solution]

You'll need to open a ticket with Client Care. You can email clientcare@adobe.com or check out the support portal - https://experienceleague.adobe.com/?support-solution=General#support