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SOLVED

File download reports

jayap85207566
Level 2
Level 2

We have just started using the analytics.  In my file download report i am not see files names.  It just shows as 'Download' and  Instances.  How can i see file names there?

I have following  in my AppMeasurments.js.

s.trackDownloadLinks=true
s.trackExternalLinks=true
s.trackInlineStats=true
s.linkDownloadFileTypes="exe,zip,wav,mp3,mov,mpg,avi,wmv,pdf,doc,docx,xls,xlsx,ppt,pptx"
s.linkInternalFilters="javascript:" 

And in my controller i have link to download the file like this 

<a href='\\#' class='link' ng-click='searchVm.downloadFile(dataItem.path, dataItem.content.metadata.format)'>${path}</a>

Am i missing something? Not sure why it is not showing file name. 

Thanks!

1 Accepted Solution
Saurabh_Kumar1
Correct answer by
Level 5
Level 5

Yes, there is capability for automatic file download tracking which seems to be set-up alright in your AppMeasurments.js. File downloads report stores the path of the file and it's being determined dynamically in your code. Hence, I believe we'll need to write some custom logic to streamline file downloads tracking.

On an another note, use packet analyzers for file downloads tracking validation- https://marketing.adobe.com/resources/help/en_US/sc/implement/downloads_validate.html

 

Regards,

Saurabh Kumar.

View solution in original post

0 Replies
Saurabh_Kumar1
Level 5
Level 5

Hello,

   Can you pls. share the debugger screenshot showing which Adobe Analytics variables are getting set on file download activity?

This would help to find out the solution...

 

Regards,

Saurabh Kumar.

jayap85207566
Level 2
Level 2

Attached is the debugger screenshot.  I am not seeing anything related to download, maybe that is the issue.   Adobe analytics tracks download automatically we don't need to specify any specific settings in download button right? 

Saurabh_Kumar1
Correct answer by
Level 5
Level 5

Yes, there is capability for automatic file download tracking which seems to be set-up alright in your AppMeasurments.js. File downloads report stores the path of the file and it's being determined dynamically in your code. Hence, I believe we'll need to write some custom logic to streamline file downloads tracking.

On an another note, use packet analyzers for file downloads tracking validation- https://marketing.adobe.com/resources/help/en_US/sc/implement/downloads_validate.html

 

Regards,

Saurabh Kumar.

View solution in original post