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SOLVED

Marketing Channel Manager | Add Channel

scottt6073095
Level 6
Level 6

Hi All,

I created some new marketing channels (see pic 1)

however they do not show up in the list when I try to set up rules for them in the marketing channel processing rules section

Did I miss a crucial step? 

thank you,

Scott

1 Accepted Solution
TanmayMathur
Correct answer by
Level 10
Level 10

Hi Scott,

Have you enabled the marketing channels inside Admin Tools > Report Suites after creating them? I think that is the step which might be the one you missed. 

Here are the stepwise instructions on creating marketing channels - https://marketing.adobe.com/resources/help/en_US/mchannel/c_getting_started_mchannel.html

Let me know if this solves your issue. Thanks!

Tanmay

View solution in original post

2 Replies
TanmayMathur
Correct answer by
Level 10
Level 10

Hi Scott,

Have you enabled the marketing channels inside Admin Tools > Report Suites after creating them? I think that is the step which might be the one you missed. 

Here are the stepwise instructions on creating marketing channels - https://marketing.adobe.com/resources/help/en_US/mchannel/c_getting_started_mchannel.html

Let me know if this solves your issue. Thanks!

Tanmay

View solution in original post

scottt6073095
Level 6
Level 6

OK, I got it working. I guess it takes a little bit for it to show up in the list.

thank you,

Scott