I can not see each breakdowns per marketing channels and utm sauces

[YutaNa2]

I can not see each breakdowns per marketing channels and utm sauces as it used to be

Why?

[bjoern__koth · Accepted solution]

Hi @YutaNa2 

can you give more details like which breakdowns are missing?

For the UTM sources, are you certain you are actually still capturing them?

[YutaNa2]

Hello @bjoern__koth 

I appreciate your reply.

It used to be like the picture as below.

I was able to see the breakdowns as much as I can.

marketing channel

==============================================
 Cahnnel A

    →Utm sauce

         sauce A

           →utm campaign

                campaign A

                    →Day

　　　　　　   2nd Sep

                         3rd Sep

                campaign B

                    →Day

　　　　　　   2nd Sep

                         3rd Sep

Cahnnel B

    →Utm sauce

         sauce A

           →utm campaign

                campaign A

                    →Day

　　　　　　   2nd Sep

                         3rd Sep

                campaign B

                    →Day

　　　　　　   2nd Sep

                         3rd Sep

Cahnnel C

    →Utm sauce

         sauce A

         sauce B

==============================================

However, now I just can see one breakdown.

I can't see more than one breakdown no matter what.

==============================================
 Cahnnel A

    →Utm sauce

         sauce A

           →utm campaign

                campaign A

                    →Day

　　　　　　   2nd Sep

                         3rd Sep

                campaign B

                    →Day

　　　　　　   2nd Sep

                         3rd Sep

Channel B

Channel C

Channel D

================================================

Sincerely

[bjoern__koth]

Hi @YutaNa2 

can you make sure in a separate freeform table that the utm source (v231) and utm medium (v21) are actually still capturing data as before?

[YutaNa2]

Hi @bjoern__koth 

Yes! 

It is working.

If I remove the breakdown from Channel A, I can see the breakdown on Channel B

[YutaNa2]

https://drive.google.com/file/d/1YgdEoXmwakGCpob_BFy8LrzNTKUWpdIz/view?usp=drive_link

https://drive.google.com/file/d/1YgdEoXmwakGCpob_BFy8LrzNTKUWpdIz/view?usp=drive_link 

Video

[jonathanschwarz]

This is actually a bug in Workspace that breakdowns currently do not apply to more than one dimension item. We created a support ticket for that.

Best regards,

Jonathan

[sabined51282667]

Hi together,

we also experience the same problem in our company and opened a support ticket. Hope it will be solved soon as it is really making analysis hard at the moment... 

Best regards

Sabine

[jonathanschwarz]

Adobe fixed the issue. Now you can apply breakdowns to multiple rows again.

Best regards,

Jonathan

[YutaNa2]

@jonathanschwarz  @sabined51282667 

Hi All

Seems like everything is ok now. The problem is solved.

I appreciate your help.

Sincerely,

Yuta