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Level 2
February 16, 2017
Solved

File download reports

  • February 16, 2017
  • 3 replies
  • 3900 views

We have just started using the analytics.  In my file download report i am not see files names.  It just shows as 'Download' and  Instances.  How can i see file names there?

I have following  in my AppMeasurments.js.

s.trackDownloadLinks=true
s.trackExternalLinks=true
s.trackInlineStats=true
s.linkDownloadFileTypes="exe,zip,wav,mp3,mov,mpg,avi,wmv,pdf,doc,docx,xls,xlsx,ppt,pptx"
s.linkInternalFilters="javascript:" 

And in my controller i have link to download the file like this 

<a href='\\#' class='link' ng-click='searchVm.downloadFile(dataItem.path, dataItem.content.metadata.format)'>${path}</a>

Am i missing something? Not sure why it is not showing file name. 

Thanks!

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Best answer by Saurabh_Kumar1

Yes, there is capability for automatic file download tracking which seems to be set-up alright in your AppMeasurments.js. File downloads report stores the path of the file and it's being determined dynamically in your code. Hence, I believe we'll need to write some custom logic to streamline file downloads tracking.

On an another note, use packet analyzers for file downloads tracking validation- https://marketing.adobe.com/resources/help/en_US/sc/implement/downloads_validate.html

 

Regards,

Saurabh Kumar.

3 replies

Level 5
February 20, 2017

Hello,

   Can you pls. share the debugger screenshot showing which Adobe Analytics variables are getting set on file download activity?

This would help to find out the solution...

 

Regards,

Saurabh Kumar.

Level 2
February 20, 2017

Attached is the debugger screenshot.  I am not seeing anything related to download, maybe that is the issue.   Adobe analytics tracks download automatically we don't need to specify any specific settings in download button right? 

sayabannatole
Level 2
March 3, 2020
Hi,
Saurabh_Kumar1Accepted solution
Level 5
February 21, 2017

Yes, there is capability for automatic file download tracking which seems to be set-up alright in your AppMeasurments.js. File downloads report stores the path of the file and it's being determined dynamically in your code. Hence, I believe we'll need to write some custom logic to streamline file downloads tracking.

On an another note, use packet analyzers for file downloads tracking validation- https://marketing.adobe.com/resources/help/en_US/sc/implement/downloads_validate.html

 

Regards,

Saurabh Kumar.