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SOLVED

events added to product string not showing up in reports

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Level 1

I am passing 3 events  one for each  tax, shipping, handling at the end of the product string. These are firing in the Omnibug but in reports there is no data. The events are set as “currency”. Where and what should I correct? Please help. Thank you.

1 Accepted Solution

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Correct answer by
Employee

@whythis ,

Could you please make sure you pass those 3 events in s.events as well. 

For exmaple:
s.events = event1, event2, event3

s.products = ;;;;event1=123|event2=456|event3=654

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1 Reply

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Level 2

 

A few checks:

- What is the currency code set with the AA call?

- Are you passing any other event (mainly ecommerce) with these events?

- Is product string populated? 

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Community Advisor

Did you set the product string properly? Note that even a wrong punctuation mark or the wrong order will cause data to not be recorded properly. Documentation: https://experienceleague.adobe.com/docs/analytics/implementation/vars/page-vars/products.html?lang=e...

Avatar

Correct answer by
Employee

@whythis ,

Could you please make sure you pass those 3 events in s.events as well. 

For exmaple:
s.events = event1, event2, event3

s.products = ;;;;event1=123|event2=456|event3=654

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Level 1

Thank you all for your inputs. The mistake was not adding the 
s.events = s.apl(s.events,"event81,event82,event83", ",", 2); properly.