Expand my Community achievements bar.

Webinar: Adobe Customer Journey Analytics Product Innovations: A Quarterly Overview. Come learn for the Adobe Analytics Product team who will be covering AJO reporting, Graph-based Stitching, guided analysis for CJA, and more!
SOLVED

events added to product string not showing up in reports

Avatar

Level 1

I am passing 3 events  one for each  tax, shipping, handling at the end of the product string. These are firing in the Omnibug but in reports there is no data. The events are set as “currency”. Where and what should I correct? Please help. Thank you.

1 Accepted Solution

Avatar

Correct answer by
Employee

@whythis ,

Could you please make sure you pass those 3 events in s.events as well. 

For exmaple:
s.events = event1, event2, event3

s.products = ;;;;event1=123|event2=456|event3=654

View solution in original post

4 Replies

Avatar

Level 2

 

A few checks:

- What is the currency code set with the AA call?

- Are you passing any other event (mainly ecommerce) with these events?

- Is product string populated? 

Avatar

Community Advisor

Did you set the product string properly? Note that even a wrong punctuation mark or the wrong order will cause data to not be recorded properly. Documentation: https://experienceleague.adobe.com/docs/analytics/implementation/vars/page-vars/products.html?lang=e...

Avatar

Correct answer by
Employee

@whythis ,

Could you please make sure you pass those 3 events in s.events as well. 

For exmaple:
s.events = event1, event2, event3

s.products = ;;;;event1=123|event2=456|event3=654

Avatar

Level 1

Thank you all for your inputs. The mistake was not adding the 
s.events = s.apl(s.events,"event81,event82,event83", ",", 2); properly.