Email addresses in Recipient field in Schedule File Export not being accepted | Community
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March 5, 2024
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Email addresses in Recipient field in Schedule File Export not being accepted

  • March 5, 2024
  • 2 replies
  • 1131 views

When trying to add users to received automatically sent reports by their email addresses, hitting Enter after the address no longer makes Adobe accept it.

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Best answer by Jennifer_Dungan

This appears to be a bug that was recently introduced. I suggest logging this ticket with Client Care, I will do the same.

2 replies

Jennifer_Dungan
Community Advisor and Adobe Champion
Jennifer_DunganCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
March 5, 2024

This appears to be a bug that was recently introduced. I suggest logging this ticket with Client Care, I will do the same.

Krishna_Musku
Community Advisor
Community Advisor
March 5, 2024

I tried your scenario, I don't have any issues adding email address in the recipients field of schedule file export. I think it's resolved by adobe. Can you try again and see if it is letting you add email address.

Thank you!

Jennifer_Dungan
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
March 6, 2024

I agree, it seems to be fixed now.

March 6, 2024

I agree with both of you, Krishna and Jennifer. It is now working correctly for me. Definitely looks/feels fixed!