I am working on a basic implementation of DTM on a secure site. When I navigate the site, I can see the data that should be set in the debugger as well as in the browser console. The tool and rules are firing as expected. However, when I log in to adobe analytics to view the data, there is none. I have checked and doublechecked the suite ID and just about everything else I could think of. I compared it to a successful implementation and both are configured alike. Has anyone ever had a similar experience?
Thanks!
Chad
Solved! Go to Solution.
It was an issue with the tracking server variable. I had a conflicting setup for our .com and .cn websites.
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Do you have a test page we can look at? There's a slew of things that can affect data collection, so the easiest way to figure it out is by looking at the code.
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So I know this is pretty late but in case someone else comes across this... we had the same issue a couple months back. It turned out to be a case where some errant hyphen-like character was getting added to the value during development (having to do with our devs copying and pasting values). Once the value was manually fixed, we began collecting data again.
Thanks for checking in, but this was resolved some time ago.
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Well would you look at that... I suppose almost a year would be ample time to solve the problem! What did the issue end up being?
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It was an issue with the tracking server variable. I had a conflicting setup for our .com and .cn websites.
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