Adobe Analytics

I've been looking at the different documentation on how average time on site is calculated however I'm confused by how the Average Time on site Totals is calculated (in screenshot 00:09:16)  From my understanding If I'm looking at a page name for my dimension, the average time should be calculated b...

Hello,We are a compagnie, and Microsoft Store is blocked for security reason, for all end-user, on all machines.We need to update the excel addon.We use Legacy Report Builder last version. Where we can download the offline setup to include in our package ? since we can't download from MStore. We can...

Hi everyone, I'm facing an issue in Customer Journey Analytics (CJA) where the same anonymous user (ECID) is being associated with multiple ECIDs across sessions (multiple Person IDs) — even when using the same browser and device. Here's my configuration:"Identity Map" data element type defined by A...

 What product are you using?Adobe AnalyticsWhat area of the product are you using?ProjectsWhat are you trying to achieve?Restore deleted projectsWhat’s the problem or error?I would like to restore a deleted project, but it is not possibleWhat have you tried so far?Search for solution only. Also I ha...

Hi, We are having an issue with AA returning different numbers for a few of our metrics when you create a segment which says does a search term exist ($7.0M) and when you create a report with search terms ($6.2M).Any explanation for why we would be getting different numbers? If the search term exist...

Hi everyone, I'm currently facing an issue in the CJA Sandbox environment where I'm unable to create, update, or remove connections and data views without involving the Adobe support team. I wanted to check with the community:1) Is this limitation something everyone is experiencing in the Sandbox?2)...

Hi, Some of my fellow master's students are trying to access the Adobe Analytics demo account (https://business.adobe.com/resources/adobe-analytics-sandbox.html) from the Dominican Republic, but without success. Is there any kind of restriction for accessing it from there? I look forward to your res...

We have a scenario where we have a mini player that can also be muted. We fire state starts/stops for "mini player" and "mute" and I want to be able to track watch time on the mini player that was not muted. The issue is that we can mute other places that are not in the mini player so I need a way t...

I'm not finding any great documentation online and the interface doesn't have a definition either. Does anyone know of any technical documentation to explain how the Crash metric works? Or can you explain yourself? Laymen's terms appreciated if possible. Thanks!

Hello, I used to use the Adobe analytics API 2.0 via Swagger or postman but this has recently become impossible. And the message displayed seems to be linked to a billing problem rather than a technical bug... Have you ever had this problem? It's suggesting a free trial...