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Adobe tagg event not working

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Level 1

Adobe tagg event not working in prod.but other env working properly,Issue started from june 2024

1 Accepted Solution

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Correct answer by
Level 9

Hi @sival1 

would be great to provide a little more context to understand your issue better e.g.,

  • is the prod launch library loaded?
  • do you apply consent and is that given?
  • what kind of event are you talking about and which type of tag should fire?

Cheers

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3 Replies

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Correct answer by
Level 9

Hi @sival1 

would be great to provide a little more context to understand your issue better e.g.,

  • is the prod launch library loaded?
  • do you apply consent and is that given?
  • what kind of event are you talking about and which type of tag should fire?

Cheers

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Level 1

Hi bjoern__koth

 yes ,prod launch library loaded.

 button event is not fired

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Level 9

Hi @sival1 

and that is what kind of event a click rule? can you provide screenshots of the current rule setup?

alternatively, you can also drop me a DM with a URL where I can have a look at it