Ad Hoc Analysis not launched

[liekev70940324]

Hi,

since 2 weeks, we cannot launch ad hoc analysis anymore.

I already tried deleting all former discover.jnlp en downloading a new one.

java version 8 upd 102

tried in chrome Version 46.0.2490.80 and firefox 48.0.2

workstation: lenovo

someone had the same problem and can help me with possible solutions?

Lieke

[Gigazelle · Accepted solution]

Have you tried clearing java cache?

https://marketing.adobe.com/resources/help/kb/en_US/analytics/kb/troubleshoot-launching-ad-hoc-analy...

https://www.java.com/en/download/help/plugin_cache.xml

[liekev70940324]

Thanks for your reply. 

yep. that worked (in combination with clearing cookies) However, it worked for just one day

Recent update: replace the java-32 bits version with a 64 bits version. That seems to work for now.