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My organisation has been trying to move to using curated Virtual Report Suites. However, we have had to abandon these plans because of the following 2 main problems:
Details of the issues encountered...
There are now 3 administrative capabilities relating to segments:
Unfortunately, they interact with each other in bizarre and contradictory ways. However, all the problems seem to stem from the “Customization of Virtual Report Suite Components” capability.
This is because:
When a user creates a segment it is not a curated segment within the virtual report suite and is therefore blocked from appearing in the left-hand rail.
This break a well establish workflow leading to much confusion as segments do not appear where users expect them.
(Note: users aren't actually blocked from using segments they've created as they still have the capability within the panels to create segments in the project.)
Client care have just contacted me to say a fix is planned for the 11th April
same here... can't wait for the fix. still a mess bat at least one step in the right direction...
hi @Andrew_Wathen_ , I found this old thread and was curious if all these issues have been resolved or if your team still has issues with VRS
@Josh_KC - we are currently using Virtual Report Suites with no issue
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