make Bounce Rate default metric

Avatar

Avatar

csutter3

Avatar

csutter3

csutter3

12-02-2010

Currently Bounce Rate is only available as a calculated metric. By now this is a standard metric used across industries.

 

It should be a default metric that can be looked at on a page/segment/variable level as well as site-wide

31 Comments

Avatar

Avatar

l_mactaggart

Avatar

l_mactaggart

l_mactaggart

09-02-2011

I vote for Bounce Rate for that campaign on the initial click-through, visit #1.  The purpose of the Bounce Rate metric in this example is to help me identify how well the campaign/landing page combination drives visitors deeper into my site.  Attributing the bounce from visit #2 to the campaign no longer answers that question, and would muddy the data in my opinion.  Most of the SiteCatalyst users at my company would only be interested in visit #1 and anything else would confuse them. 

 

It would be interesting to perform deeper analysis if a visitor comes back to the site and bounces again.  But it would be just that, deeper analysis.   I, as an advanced user, would be intrigued by the problem and want to do analysis around the campaign/landing page combinations across the visits and start to test different ways to keep visitors on the site on their second visit instead of bouncing again.

Avatar

Avatar

benjamingaines2

Avatar

benjamingaines2

benjamingaines2

09-02-2011

Thanks Randy and Laura. I realize that the question may not have been clear. Visit #2 is definitely a bounce. The question is whether or not it should be a bounce for the "Spring Promo" campaign, or whether it should be a bounce that is not associated with the campaign (since the click-through occurred in a previous visit, even though the tracking code persists).

Avatar

Avatar

l_mactaggart

Avatar

l_mactaggart

l_mactaggart

09-02-2011

I think my comment may not have been clear.  Simply put, I would not want to have the bounce from visit #2 attributed to "Spring Promo" campaign for the reasons I mentioned above.

Avatar

Avatar

benjamingaines2

Avatar

benjamingaines2

benjamingaines2

07-04-2011

We have added Bounce Rate as a default metric in the Pages report; you don't have to set up a calculated metric anymore. However, we are still looking at adding Bounce Rate as a default metric across the entire product.

Avatar

Avatar

katyn15

Avatar

katyn15

katyn15

21-03-2012

Please do it!!!!!!! Drives me crazy that I have to use my bounce rate calculated metric (entries/second page views) which DOES NOT match the way you calc bounce rate, thus leading to discrepancies, thus leading to exec's asking why they don't match. Not good.

Avatar

Avatar

katyn15

Avatar

katyn15

katyn15

27-03-2012

In response to JDNland's question: What are the top 5 reports that you would like have Bounce Rate on?

 

These are my top two: 

 

1. Referrer Types

2. Referring Domains (like the Google Analytics engagement report has) 

 

Avatar

Avatar

katyn15

Avatar

katyn15

katyn15

03-04-2012


If someone lands on your site, then watches a video, or clicks an exit or download link, but does NOT view another page, is that a bounce?

@BretGunderson -- No, that should not be counted as a bounce, IMHO.

 

Avatar

Avatar

BretGundy

Employee

Avatar

BretGundy

Employee

BretGundy
Employee

03-04-2012

Thank you, Katyn15, that's how I see it as well. Your recent comments have been very helpful.

Avatar

Avatar

jdnyland

Avatar

jdnyland

jdnyland

26-04-2012

We are in progress of adding Bounce Rate to commerce variables.  Stay tuned and join us for the next beta.

Avatar

Avatar

benjamingaines2

Avatar

benjamingaines2

benjamingaines2

31-05-2012

It's available, y'all.