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CJA Ootb time metrics: time spent (seconds), time spent per session, time spent per person

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Level 1

3/19/25

The naming and format of the CJA ootb metrics time spent (seconds), time spent per session, time spent per person is very confusing for the user.

 

Time spent (seconds) -> the name of the metrics highlights that the format is in seconds -> actual format HH:MM:SS -> confusing

time spent per session, time spent per person -> name doesn´t say anything about the format -> actual format is seconds -> not very user friendly, if it´s more than 60 seconds -> user needs to calculate in HH:MM:SS

 

My expectations: easy to understand names of the metrics, user-friendly format