Product Communities

We are an Enterprise customer that works within a very structured IT department utilizing many SFDC instances (6-7) for various projects at once.   Therefore, it would be great to partition a cloned instance of Marketo where all programs, partitions, etc. are all present to prepare for synchronization with a new salesforce instance. 

Would be great to have a Smart List Filter that would allow for immediate duplicate record identification within that Smart List. So if I pull a Smart LIst of all Leads in Michigan, I could put this filter in and it would just show the leads in Michigan that are duplicates based on specified identification field (Full Name or Email).

It would be great to have "This Month' standard filter just the way This Quarter and This Year is available. We are running numbers on a monthly cadence and it would a lot of pain away b not having to update date filter every month.

It would be great to have a ‘multi-link function’ in order to track and report on multiple links in a single email more conveniently, without having to use smart lists for each link individually. 

We need to create a view in Marketo Sales Insight so that a sales rep can see email "Opens" for a particular email sent or a campaign.Support has told me that this functionality doesn't currently exist so I'm submitting it as an Idea.Thanks,Natalie

My campaign and program reports are always inaccurate because when my email proof readers test the email for the call to action link, usually taking them to the landing page, it adds them to the success stats.  They are also added to the status of progression reports that I create and it's so misleading.  Is there a way that if a test email is sent to testers, do not include the end result in the campaign, program reports or status in progression.

Lynda.com is where I do most of my software training and the format makes it easy to follow and use. Perhaps there is an opportunity to sync this up with the desire for users to be certified. I have not been incredibly happy with the University portion of this site and I think there are some best practices that can be gleaned from Lynda.com.Cheers,David

Create a tag, star or folder that we can save our favorite Marketo articles and discussions to reference later as needed. An example would be when I find an article about adding CSS to an email design, I can tag it, star it or save it in a folder for later reference. Maybe "My Favorites" could be a link somewhere in our community section.

It would be nice to be able to directly message other people in the community.

Just way Landing Page performance report shows conversion from total views to conversions, it would be really useful to have a field in the same report that would show new names to total conversions ratio. This would help to analyze and understand better which programs are the most appealing to new names compared to someone that has already been engaged with some other offers.

Any idea why when I send an email with a email address link that when the email address is clicked it opens a new window, plus a window to send an email to the email address that was clicked?  I hope that makes sense...The link in the window that opens starts with http://pages.mortgagebot.com/track? and then continues.  I would like for this window to not pop open if possible.Thanks!

I would like to be able to insert an image into a landing page and then select it and have it hyperlink to something else.  This similar to how when you add an image to the Rich Text box you are able to select what you would like it to hyperlink to.

We've been using Marketo for at least 2 years now so we have a lot of assets and programs. I'd like the ability to hide those that I turn into archives so they don't show up in the navigation tree unless they appear in search results. This would keep the navigation tree only showing active programs and declutter it. The only benefit I can see of archiving at the moment is tha the color changes!

I have used Marketo to create emails to send externally (customers) via our salesforce database. However, i have recently been asked to include employees in all of our mailings. We do not have every single employee in our salesforce database. I would like to use our company distribution list email address. Is this possible? Please help!

It would be nice to have the ability not to update certain fields with certain forms.For example we are creating a quick form for our sales staff to use at a trade show booth to email ebrocheres.  We don't want the ip address tied to the email since the ip address will be the same (dynamic ip from WIFI card) at the both.

It would be great if when you made a change at the template level, you were able to approve the drafts that use that template all at once instead of individually.

Hey Marketo-team. Is it possible to add some kind of tags to the contacts? My challenge is, that I have to import contacts from a excel spreadsheet. And these contacts have different tags, which have been used for segmentation. And I obviously have to keep being able to segment on these tags. I have made a Test List in Marketo, where I have used the Source field to add the specific tag. But some contacts have multiple tags and I am afraid, that it might end up confusing. Is this the right way to do it, or is there a smarter way to do this?    What do you guys suggest? Thanks, Lars.

It would be nice if you could do a search that would query flow steps for occurences of your search term. 

We need the ability to build field mapping for leads coming in from external systems.Leads come in from a third-party source. We don't have any influence over what these companies call the fields in their systems. Marketo requires the column headings to exactly match the fields in the Marketo system. Someone on our team must manually process the lead files each week to fix the column headings so Marketo can import the lead data correctly. We have done what we can internally to automate that process as much as possible, but it still takes a person a day per week to process and upload all the files. If we could build field mapping profiles, we could just apply that profile to the file and import.I had this functionality when working with Silverpop in 2008, and I'm really feeling the deficiency here!Susan

I want to add Acquisition Program to the Model Performance Analysis report in particular, but I think it should be available for all reporting.

After a lead fills out a Marketo form, there is only one way they can retrieve their content - by clicking a link on the landing page they are re-directed to. Hubspot and many other platforms offer an option to "EMAIL" the content directly to the lead after hitting submit on the form. Hubspot has a quick, easy, user friendly feature set up that automatically delivers that specific piece of content the person filled out the form to receive. Can Marketo set up this functionality to quickly deliver the content to the leads inbox? This will prevent people from trying to use fake or non-existant email addresses. In order for them to get their content - they have to provide a real, working email to retrieve their download in their inbox.THANKS!!!! I really hope your team can set this up!

Hi, I have a list of email addresses with undefined business zones and undefined countries. I would like to massively change the data value of those fields with the right data. However if I select a list of leads w/ undefined business zones and undefined countries and I then change data value of the country. I can no longer update value of business zone because my list is empty. Indeed the criteria are no longer met  (country is no longer undefined). Can we add the option to change various fields at the same time? Cécile @ Talend

You can create templates for Emails and Landing Pages, but why not allow templates for other common Marketo elements including Programs?  You  can clone a program, but then you have to replace and change references to Landing Pages and Emails.If there was a Program Template, it could or could not include various assets.

I'd love to be able to see a small preview of each email template when I select a template instead of having to click and open a new tab to view the template.  Either hover over the preview link or show a small thumbnail in the preview window.

Hi, We have a lot of images and files. Right now I can order by dates and I can search by product lines. However I would like to be able to narrow down my search to a specific type (e;g. pdf or jpg).   Thanks Cécile @ Talend