Product Communities

  I'm using a WebHook to post lead info to an external RESTful API upon successful form submission.  This works perfectly...almost.   Because RESTful APIs are URL-based, the information is assumed be come through as URL-encoded.  Certain characters have different meaning when URL-encoded.  For example "+" means a blank space.  Some users filling out my form have legitamate "+" in their emali address (e.g. "name+last@email.com"), which are getting interperted as blank spaces by the 3rd party app (e.g. "name last@email.com").   I would like a way to process the lead data before it makes it to the Webhook. Basically, I'd like to pass the webhook template a version of lead.Email Address that has been passed through javascript's encodeURIComponent function.   I hope this is clear, and that there's an answer to this.   thanks, Mark

It'd be great to be able to have the personal webinar access url token populate in ics files/be able to create ics files within lead management.

Similiar to "remove from flow", there should be a flow step that says "pause from flow" which temporarily suspends a lead from the campaign, then waits for a particular action to trigger "resume flow" from the point at which the "pause fom flow" occurred.This would be useful for many things, but one example might be when a lead is prematurely removed from a nurture campaign, and you want to put that lead back in the nurture campaign but not start them from the beginning. I can think of a couple work arounds for this, but they would be ridiculously time consuming and complex. If there is another way to do this I don't know it.

While I hate to mention the competition, there is one that is doing this and we found it beneficial. It's the notion of a data card or data set that can be related to the individual for keeping track of multiple items without creating multiple fields.An example would be contract information - an individual may have multiple contracts each with unique identifier, expiration, etc. It would be nice to be able to associate this set of information to the user but not have to create fields for Contract 1, Expire Date 1, etc. that is visible at the root for all leads.Another instance is promotions where they are responding and selecting a fulfillment item, would be nice to have this associated to the individual similar to contracts instead of endless fields on all leads. It simply scales in a different direction.

I know many of us may change companies, it would be nice if there was some way to be able to have the points/badges/discussion subscriptions follow us or be transfered from our previous company to a new company. It is a bummer to switch jobs and start back at 0 on the community. 

I was setting up a trigger campaign to add to a list & send an alert every time a particular link was clicked on.  I sent myself a test email and I clicked on the link and nothing happened.  I contact support and was told that triggered links don't work when in a test email. I set up a campaign to send the email to myself and then the triggered campaign sent the alert and added me to the list.Why can't a test email trigger on a link?  when I test registration forms, that trigger campaign works.  I think this functionality should be added

When customers click the tweet button in social the URL is ugly....example belowI found CS Time Clock for an employee time clock http://demo.tnalite.com.au/CSTimeClock-Makingemployeetimecollectioneasy.html?mktNetwork=twitter&ltok=_mch-marketodesigner.com-1354562268703-22964 via @petermorrisseyCan we automatically shorten the link? we need to tidy this up even the Marketo pages I referenced looked uglyThanks for speedy solution

Hi,We have tested the iPad app in France (and soon in the US) and this is pretty cool. My UK colleague who owns an Android tablet is asking if this app will be available for Android?Cécile @ Talend

It's possible to create dynamic email content based on field values in Marketo by building tokens and custom fields of type "formula".  This works, but over time, you end up having many, many custom fields that you may only have needed for a very few emails.It would be better if Marketo was able to handle if / else statements on the fly :{if fieldname="Industry" fieldoperator="=" fieldvalue="FINS" } ABC Widgets has many products for  the financial services industry....{else}ABC Widgets offers robust products for all leading industries...{endif}Another example:{if fieldname="Job Title" fieldoperator="=" fieldvalue="CEO" } As the Chief Executive officer of your organization, you can appreciate....{else}You can appreciate...{endif}Any chance we could get this feature?

It seems like it should be possible to clone a token.Example scenario: I have 11 Programs that are part of the same Campaign Folder. I've realized there's a new token I need in each of the Programs. As it is, I have to Copy+Paste this token across each Program. It would be much easier to simply clone and repeat.

When a Lead or Contact is deleted from Salesforce, Marketo still maintains the SFDC ID and SFDC Type, even though that record has been deleted from Salesforce.  I think we need a better way to filter on Leads who currently exist in Salesforce.It's possible that someone could be deleted from Salesforce, "SFDC is Deleted" would be set to true, and then that Lead syncs back to Salesforce.... "SFDC is Deleted" would still be true in this case.A filter for "Currently Exists in SFDC" would be ideal to get around these nuances.

Add search functionality to include the ability to find people by their profile name.Here's a related idea:https://community.marketo.com/MarketoIdeaDetail?id=08750000000IUGtAAO

Currently there isn't an easy way to find the ideas and discussions I start. For the time being, I utilize the "Subscribe" button to keep tabs on what topics I start on here and also save the links to refer to later.It would be awesome to have sections in "My Profile" title "My Discussions" and "My Ideas". It could even just be added as another option on the current picklist that sorts the discussions we've been a part of.

Liz asked me to repost this Idea that I originally submitted on 10/26/12 because it was merged with another Idea, but wasn't implemented with the other Idea.I'd like to be able to quickly find the ideas and discussions that I've submitted to see their status and comments.  It would be great if there was a My Ideas and My Discussions option in the menu at the left of the page.

Has anyone passed successfully url variables in non-marketo landing pages with forms?I am trying to figure out how to pass these in a non-marketo landing pages that has a form.   Trying to pass these variables as hidden fields in the forms.First the urlhttp://www.yourdomain/?utm_medium=blog&utm_campaign=camptest&SFDCCampaignID=701a000ldlc&CampaignMemberStatus=sentHere is the javascript  // to set cookies.  Uses noConflict just in case  var $jQ = jQuery.noConflict();   <!-- A method from getting the url params using pure javascript.  Taken from http://jquery-howto.blogspot.com/2009/09/get-url-parameters-values-with-jquery.html-->       function getUrlVars()        {        var vars = [], hash;        var hashes = window.location.href.slice(window.location.href.indexOf('?') + 1).split('&');        for(var i = 0; i < hashes.length; i++)        {            hash = hashes[i].split('=');            vars.push(hash[0]);            vars[hash[0]] = hash[1];        }     

If you have progressive profiling enabled on a form and have checkboxes on that form and have checkboxes that are defaulted to "checked", then these checkboxes will disappear if the page is visited twice (or if the page is refreshed) by the same user, but never submitted.Marketo support claim that this is by design (support case # 129497), but to me this is very much a bug and needs to be fixed. My logic:If a user has never submitted the values, they have never given the signal that the values are correct or accepted by them. If these checkboxes are indicating "opt-in" acceptance, for example, they need to stay visible until a submit action has taken place.The fact that they will be hidden before a submit seems to say that just viewing them once is the equivalent of submitting them. I totally disagree with this logic and I do not see any other fields that behave this way. My conclusion is that there's a bug with the checkbox field's progressive profiling logic. I'd

Hi, Wasn't sure what to name this idea, but I realized today that a fairly simple concept is quite complicated to create in Marketo. It would be great to be able to add in rules for parts of emails-- without having to create segmentations or separate emails.Here are some example (with made-up tokens):We're only {{my.event_days_left}} days/day away from the event! Looks like you've taken a look at {{lead.weekly_whitepaper_views}} whitepapers/whitepaper this week!I see you've logged in {{lead.login_count}} times/time since you've joined.it would be great to achieve this somehow (as explained by my excel formula):We're only {{my.event_days_left}} (if({{my.event_days_left}}=1, "day", "days") away from the event! 

I understand that when a mobile device opens an email, we add to the open count, but we want to know the breakdown of how many opens are on Mobile Devices and what kind.  It would really help us design our emails knowing what percentage of our customers are reading our emails on iPhones, Blackberries, etc. vs. using Outlook on a laptop or desktop.  Also what % open the emails in a browser.

I would love ot be able to see a calendar view of what campaigns are running and what is scheduled at any given time. Ideally I would be able to drill down on what step will affect whom at any given time. 

Hi,We should have ability to have a single view of all emailings/ landing pages/ assets regardeless of where there are hosted (Design Studio, Marketing activities...).Cécile @ Talend

Have floated this idea before but I'm so tired of wading backwards in time for ideas that were probably merged with unrelated ideas, voted up, status changed to 'liked' or 'working on it', and still never implemented,  I'm just reposting them from now on.THE ISSUE:If you set up an Email report in analytics, and set the date of activity to be a range like last month or last year or set up a custom date range that ends in the past, the report range only ever honors the beginning of the date range.  The last activities of the report always run all the way up to the present and ignore the end date of the established date range.

It would be great to have a notes area when you upload images, place to identify if dimensions have changed on a re-upload, rights status, etc.  Does this exist and I'm just missing it?

Our marketo sales insight feature is enabled and showing up in Salesforce as an embedded view on the leads and contacts but it is not showing up in the accounts and Opportunitites. I know that the webinar said it should show up as a mash up on the accounts and opportunities of all the contacts and leads. How do we enable this and is it through Salesforce or Marketo?

Currently when a list is uploaded to Marketo, the fields are overwritten by the uploaded data. Example: I talk with the same lead at two events. Notes taken from the second conversation overwrites those taken during the first conversation on list import. That's valuable information that I don't want to loose and seems like functionality that should already be included within Marketo. This would make Marketo much more valuable and life so much simpler.

This is REALLY minor, but what's listed are not badges earned this month.