Product Communities

I'm looking for a way to show within a form attached to a task the different Hour Types that were logged to it. For instance we use Task time and Support Time.  when i pull a Task report i want to know if only Task time, only Support time or if both Task and Support time were logged on that specific Job.Is there a way to do this within a calculated form field?Trying to avoid having to pull an Hours report as that will result in much more data manipulation when exported to do analysis.additionally.. not sure if there is a way to use calculated fields to total the different Hour types within the task show a total of all Support time logged, and total of all Task time logged. thanks!!

Hello Community,We are in the process of setting up the integration between AEM and Adobe Target. Could you please let me know which PIDs I need to use to create OSGi configs so that they are deployed as part of the code? Additionally, there are some existing configs that were created manually. I want to ensure that these existing configurations are not overwritten and that the new config is added as part of the deployment. Security -> Adobe IMS ConfigurationsAdobe IMS Technical Account ConfigurationCloud Services -> Legacy Cloud Services -> Adobe Target Configurations 

The Skill Exchange was the main event—now it’s time for the after party! 🎊Join us for the Workfront User Group’s Mega-WUG this week on September 10th. Expect a lively panel discussion featuring: Fresh perspectives on Workfront’s newest AI features Real talk on proofing and document approvals Unfiltered insights for boosting user adoption And more! Whether you’re a Workfront wizard or just Workfront-curious, this is your chance to connect, learn, and have a little fun while you’re at it. Don’t miss out. Register today.

Join us on September 25th for a must-attend webinar featuring Adobe Experience Maker winner Anish Raul. Discover how leading enterprises are weaving AI into their workflows securely, responsibly, and at scale. You'll walk away with: Getting legal & security approvals faster Prioritizing the right use cases Building trust for safe AI experimentation Can't attend live? No problem, register anyway, and we'll send you the recording after the event!   Register here: https://engage.adobe.com/scaling-aI-adoption.html

Introduction As organizations leverage Real-Time CDP to activate audiences across multiple destinations, data security and compliance becomes critical. One key consideration is the use of email hashing when sending audience data to downstream systems.  Email hashing is the process of converting email addresses into hashed values using functions such as SHA-1, SHA-256, etc. This obfuscates the original email addresses while retained its ability to act as a unique identifier for matching purposes in downstream systems. Hashing enhances data security and ensures compliance with data privacy regulations. Adobe Experience Platform (AEP) provides flexibility in handling hashed email addresses for identity resolution and audience activation.  Most out of the box Audience Export destination platforms in Real-Time CDP require that no personally identifiable information (PII) is sent in clear. The audiences activated out of Real-Time CDP can be keyed off hashed identifie

When enterprises face compliance requirements that restrict third-party domain management, we didn't just listen—we rebuilt how domain configuration works.   The Core Challenge Traditional marketing automation platforms require customers to delegate DNS management to the platform provider. For regulated enterprises, this creates an impossible choice: Why This Feature: Addressing Enterprise Compliance Challenges In highly regulated industries, marketing teams often face a critical barrier: compliance requirements that prevent third-party domain management. Whether it's HIPAA in healthcare, FINRA in financial services, or SOX compliance for public companies, these organizations need complete control over their domain infrastructure. This provides a complete separation between customer infrastructure and platform services :- No shared credentials between systems- Customer-managed certificates with full SSL chain control- Isolated infrastructure with no cross-customer dependenci

Hi all,   Adobe Journey Optimizer gives you endless ways to design experiences—but the real magic comes from how people actually use it. We’ve seen everything from clever quick wins to full-blown innovations that push the limits of what journeys can do.Let’s be honest—anyone can build a journey in AJO.…but can you build one that makes people go “no way you pulled that off in AJO”? That’s where the fun begins. 😏 We’re throwing down the challenge: Share your most clever, unexpected, or just plain awesome AJO journey. Your mission (should you choose to accept it): What problem were you tackling? What made your journey stand out? Any hacks, happy accidents, or lessons others should steal? Bonus points for screenshots (blur out the secrets) or a mini walkthrough—we want proof of your wizardry 🪄 Let’s see who’s got the boldest, wildest journey skills in the community! 🏆 ✨ Tag it with #JourneyHack or #MadeInAJO so we can all follow along.Or, if you’re fe

As I've found throughout my career in managing systems like Workfront, there is knowledge you acquire ahead of time via training and documentation, knowledge that you acquire just-in-time by troubleshooting challenges, and knowledge you acquire and then look back and REALLY wish that someone had taught you that 6 months ago. I will honestly admit that my example was a long-held belief that conditionally formatting a report column could only reference the data within that specific column. I'm /still/ second guessing myself on if/when that changed, or did it always do that and I just never noticed?    Even the most experienced admin occasionally runs into menu options, features or helpful tricks that they wish they'd know earlier in their admin career. So in that vein, what are some of the things you wish you could go back in time and teach previous-you to save some head-shaped dents in your office walls? Please chime in even if you're very new to the admin lifestyle,

This week's September 3rd, 2025 - Partner Technical Deep Dive is now available on demand.  The topics centered around several key topics related to Adobe Real-Time CDP and its capabilities. Including recent enhancements in Streaming Segmentation Monitoring and Visibility and Data Composability with Real-Time CDP and Cloud Data Warehouses Watch the recording and reference the presentation. Here are the main points and below are additional links to resources related to these topics. Enhanced Streaming Segmentation Capabilities: We introduced new monitoring and visibility features for streaming segmentation, including a dashboard for real-time utilization insights, proactive alerting, and the ability to allocate entitlements across sandboxes. These updates empower customers to deliver in-the-moment personalization at scale while maintaining data integrity. Data Composability for Warehouse-Oriented Customers: Adobe’s Federated Audience Composition (FAC) enables zero-co

Join us on September 25th for a must-attend webinar featuring Adobe Experience Maker winner Anish Raul. Discover how leading enterprises are weaving AI into their workflows securely, responsibly, and at scale. You'll walk away with: Getting legal & security approvals faster Prioritizing the right use cases Building trust for safe AI experimentation Can't attend live? No problem, register anyway and we'll send you the recording after the event!   Register here: https://engage.adobe.com/scaling-aI-adoption.html

Join us on September 25th for a must-attend webinar featuring Adobe Experience Maker winner Anish Raul. Discover how leading enterprises are weaving AI into their workflows securely, responsibly, and at scale. You'll walk away with: Getting legal & security approvals faster Prioritizing the right use cases Building trust for safe AI experimentation Can't attend live? No problem, register anyway and we'll send you the recording after the event!   Register here: https://engage.adobe.com/scaling-aI-adoption.html

I would like to suggest a few items regarding AI Assistant for Workfront: 1) can you provide videos and sample prompts to accompany the AI Assistant for Workfront documentation? The documentation is too generic and 2) will you have a best practices session on AI Assistant for Workfront?  Especially around prompts 

We’re exploring a migration from AEM 6.5 (6.5.19, Java 11, ~100-page static site) to AEM as a Cloud Service.Curious what others have experienced, like key things to watch out for migration challenges, no-go's, unexpected challenges.  Our website uses the typical1. 1 Language, region - en, us2. Assets3. Experience Fragments4. Tags5. ACS Commons - Lists5. No workflows, external API integrations6. Dev Stack : Java 11, Webpack, Bootstrap, React 18.2

Tried to generate a PDF with the input of xml and .xdp template. Getting this exception com.adobe.fd.output.commons.exception.OutputServiceException: AEM_OUT_001_003:Unexpected Exception: AEM_OUT_001_003:Unexpected Exception: Error resolving templatewe are using the below xml and xdp template<?xml version="1.0" encoding="UTF-8"?><data><fName>First Name</fName><lName>Last Name</lName></data>Note: we followed the process as per this docx. Generate PDF documents using output service | Adobe Experience ManagerThanks in advance.

Understanding Dispatcher in Adobe Experience Manager (AEM) by Abhigyan Swaroop Overview Dive into the fundamentals of the AEM Dispatcher, Adobe Experience Manager’s essential tool for caching, load balancing, and security. This blog breaks down how the Dispatcher works, its key features, and best practices to optimize your AEM deployments for speed and reliability. Q&A Please use this thread to ask questions relating to this article Link to Blog https://abhigyanswaroop.medium.com/understanding-the-dispatcher-in-adobe-experience-manager-aem-096b8ab29c31  

                        Spectacular customer experiences don’t just happen— they’re imagined, built, and brought to life by Experience Makers like you. Now it’s your turn to take center stage. Submissions are open through October 17, 2025, at midnight PT. Whether you are scaling personalization, uniting content and data, or transforming engagement through AI, we want to hear how you’re reimagining customer experiences with Adobe applications.   Explore the 2026 award categories Each company can apply in up to three of ten categories, with opportunities for individuals, teams, and companies: The Advocate – Demonstrates a customer-first approach to delivering personalized journeys with Adobe applications. The Ambassador – Shares Adobe product expertise and best practices to help peers and colleagues create exceptional experiences with Adobe applications. The Catalyst – Uses Adobe Real-Time CDP

We recently lost access to our WF connection within outlook but still have our connection with Teams (THANK GOODNESS!) Is there any forseeable improvements that will open up opportunity for Outlook connections, Loop connections etc.? Even better, upgrades to the teams options such as submitting a request like we could in the Outlook add-on that we lost. Would really help streamline communications and collaborations for our company!

I have been using Adobe Analytics for more than a decade, so I know exactly how I feel about using it in comparison to what's now been happening with Customer Journey Analytics for the past number of years. My question now goes out to my fellow community of users.  What is/are the biggest challenge(s) you face or have faced with Adobe Analytics/CJA, and how have you chosen to address them?  In fact, are you addressing them?  Do you still have unanswered questions? Super interested to hear your thoughts! In fact, feel free to -  

In our AEM 6.4.3.0 Author instance we are seeing a lot of generated workflow packages (~1800) in /etc/workflow/packages. Much more than there are running workflow instances. The Workflow Purge is configured to remove COMPLETED workflows older than 30 days but this doesn't seem to remove associated workflow packages.Is there a way to get rid of the old workflow packages?

We’ve long envisioned an AEM Assets landing page that goes beyond a static entry point—a page that unifies our solution, reflects the customer journey, and serves as a central resource during stakeholder and customer conversations. I’m excited to share that this vision has now taken shape. We’ve created a new, comprehensive AEM Assets landing page designed to: Provide a structured, narrative-driven experience Serve as a go-to resource for PM leaders, engineering teams, PMM leads, and field representatives Highlight our most strategic capabilities across the product   Explore the new landing page:https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/assets/overview   The content is organized into seven core categories, each with quick access to top features and supporting documentation: Asset Ingestion: Covers Asset Link, Desktop App, and Bulk Import Tool AI-powered Features: Includes Smart Tags, Color Tagging, AI-generated Metadata, Bulk Re

Happy #NewToolTuesday for all those who celebrate 🙂 Introducing the Smart Report beta in the Taailored for Workfront plugin! Smart Reports gives admins and end users the ability to turn natural language prompts into Workfront reports. This is great for admins making complex reports, like pulling tasks and issues into the same pie graph, or end users who are not native to the Workfront reporting area. Also feel free to check out my last post to see what else the Taailored for Workfront plugin can do. 

Hi all -   ICYMI, we kicked off the Ohio Workfront User Group this week! YAY!   Thank you for everyone who attended live and for your participation in our activities. We had a great time hearing from you on what you are looking for out of our group and where we should head next for future meetings. Deck attached if you were not able to attend.   Stay tuned for our next event coming soon. As a reminder, be sure to be a member of the Ohio chapter to receive updates. https://workfront-augs.adobe.com/wug-ohio/   Also, don't miss out on the first ever Mega WUG event taking place on 9/10 for the Skill Exchange After Party. More details here: https://workfront-augs.adobe.com/events/details/adobe-workfront-wug-southern-california-presents-adobe-workfront-the-skill-exchange-after-party-your-pit-stop-for-the-real-scoop/cohost-wug-ohio    

We all use Adobe Analytics (or CJA) day in and day out. And, let’s be honest, most of us are probably at least a little bit nerdy. I’m willing to bet that you’ve got a favourite feature (or two or three). So, let’s nerd out a little bit about our favourites - what is your go-to feature? Why do you think it’s the best? Why do you think everyone should be using it?   Is it a certain visualization that helps explore your data? Is it a type of segment or metric that you like to build? Or is it the way you set up your processing rules?   It probably comes as no surprise to anyone who has seen me talk at Summit or in the Skill Exchange, but my favourite feature is using functions in calculated metrics (and metric building in general). A lot of the functions are vastly underused, but they’re super powerful and can definitely help you up your reporting game. Building custom metrics is already a pretty powerful tool, but with the added use of the functions, it's a whole other level. F

Hi want to sibscribe and get AEM forms as i you want to integrate XFA forms for filling using my app please can someone help me achieve this

Hey AJO Community!  We’re excited to kick off a new initiative called Community Ideas Updates—a quarterly roundup that reflects our ongoing commitment to co-innovate with you. Your ideas aren’t just suggestions—they’re directly shaping the evolution of Adobe Journey Optimizer (AJO). Through these updates, we aim to provide clear visibility into how your voice translates into product direction and delivery, and ensure you see the impact of your feedback in action.  We are starting with two quarters first so, here’s what’s been happening with your ideas in the first 2 quarters, i.e., 1st January – 30th June’ 25:  Impact at a Glance  39 ideas submitted by community members  5% features delivered  8% of those accepted as roadmap items 64% of those ideas are being investigated by the product team Delivered Ideas – You Asked, We Built It!  We’re thrilled to share that the following ideas have been delivered and are now part of the product. Huge shoutout t