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AEM ACL and how they are evaluated by Aemrules Abstract ACL's and how they are evaluated ? AEM Developers, Infrastructure Engineers / Dev-ops teams working in any domain regularly come across a challenge for understanding the ACL & its evaluation mechanism. Adobe Experience Manager is designed to cater for content authoring of multiple sites by multiple content authors. Naturally, this process needs to be controlled by strict Access Control Lists (ACLs) to manage. AEM WCM uses Access Control Lists (ACLs This article addresses in a simple way on how to understand the ACL's , its different ways, This article covers the following - How can we read and understand the ACL. Evaluation of user permissions. Concurrent Permission on ACL Access Control Lists are made up of the individual permissions and are used to determine the order in which these permissions are actually applied. The list is formed according to the hierarchy of the pages under consideration. How can we read and unders

AEM Cloud Service - Pass Request Parameters in React SPA Model JSON url by Sreekanth Choudry Nalabotu Abstract Extend the React SPA ModelManager to pass request parameters like Access tokens, Cache killer... Solution 1) Create the maven project for your AEM React SPA... mvn -B archetype:generate -D archetypeGroupId=com.adobe.aem -D archetypeArtifactId=aem-project-archetype -D archetypeVersion=30 -D aemVersion=cloud -D appTitle="Experience AEM Extend Model Client" -D appId="eaem-spa-extend-model-client" -D groupId="apps.experienceaem.sites" -D frontendModule=react -D includeExamples=n -D includeDispatcherConfig=n 2) Add logic for extending the ModelClient in file ui.frontend\src\utils\extend-model-client.tsx import { ModelClient } from "@adobe/aem-spa-page-model-manager"; export const extendModelClient = () => { const client = new ModelClient(); const extend = (modelClient:any) => { const fetch = modelClient.fetch as Function; modelClient.fetch = async function (modelPa

Email developers, as you know, are forcibly trapped in the 90s when it comes to HTML. (Or maybe trapped in a dystopia where Web-0.9-era HTML4 mixes with some time-jumping CSS3.)   So they’re used to setting the ancient width and height HTML attributeson an element (not to be confused with width and height CSS properties). For example, to give a table cell a certain pixel width: <td width="10">   The rule being a unit-less numeric string represents a length in pixels. A numeric string followed by % means a percentage.   For the longest time, I thought those were the only 2 options, either 10 or 10%, and it was invalid HTML to even attempt to use 10px (let alone other units not supported in HTML4, like 10rem).   Turns out it’s not invalid. So many apps were forgiving and assumed you meant just 10 that the forgiveness made its way into the current H

We are setting up the integration between Experience Manager en Campaign Standard and would like to use editable templates as we do on our content pages. We are experiencing an issue when creating pages using the newly created template under /content/campaigns, the UI seems to display the classic UI even though we are asking for a touch ui based url: http://localhost:4502/editor.html/content/campaigns/brand/master/en_us/mail.htmlI also see the same issue when I allow + use one of the editable template we used for our regular site pages. How can we resolve this issue? NOTE: all of our editable templates have a core components page resourceSuperType: core/wcm/components/page/v2/page 

Authors: Frederik Werner, Akintunde Ajayi, and Nikhil Maddirala Frederik Werner is a German Analytics Lead and Data Scientist working in and writing about Web Analytics and Online Marketing Technology. In this fourth post of a four-part series, Frederik will provide the overview and get-started tips on Adobe Experience Platform Query Service. He gives examples of his favorite tricks using Query Service and specifically for customer journey analysis use cases in Customer Journey Analytics. It also includes how to write back data to Adobe Experience Platform. Query Service is a feature of Adobe Experience Platform. Adobe Experience Platform provides SQL analytics and AI/ML capabilities that enable enterprises to generate and operationalize customer intelligence for driving improved personalized customer experiences. Adobe-defined functions: Pathing Next and previous page dimensions One of the things that are still missing from Adobe Analytics Workspace is the next and previous page dime

Authors: Frederik Werner, Akintunde Ajayi, and Nikhil Maddirala Frederik Werner is a German Analytics Lead and Data Scientist working in and writing about Web Analytics and Online Marketing Technology. In this second post of a four-part series, Frederik will provide the overview and get-started tips on Adobe Experience Platform Query Service. He gives examples of his favorite tricks using Query Service and specifically for customer journey analysis use cases in Customer Journey Analytics. It also includes how to write back data to Adobe Experience Platform. Query Service is a feature of Adobe Experience Platform. Adobe Experience Platform provides SQL analytics and AI/ML capabilities that enable enterprises to generate and operationalize customer intelligence for driving improved personalized customer experiences. Adobe-defined functions: Attribution Recreating entry- and exit Dimensions Another thing that is missing from the Analytics Data Connector data is some of my beloved Pr

Authors: Frederik Werner, Akintunde Ajayi, and Nikhil Maddirala Frederik Werner is a German Analytics Lead and Data Scientist working in and writing about Web Analytics and Online Marketing Technology. In this second post of a four-part series, Frederik will provide the overview and get-started tips on Adobe Experience Platform Query Service. He gives examples of his favorite tricks using Query Service and specifically for customer journey analysis use cases in Customer Journey Analytics. It also includes how to write back data to Adobe Experience Platform. Query Service is a feature of Adobe Experience Platform. Adobe Experience Platform provides SQL analytics and AI/ML capabilities that enable enterprises to generate and operationalize customer intelligence for driving improved personalized customer experiences. Adobe-defined functions: Sessionization Recreating Visits using Sessionization One of the surprises I encountered when starting with Adobe Experience Platform is that the Ad

Authors: Frederik Werner, Akintunde Ajayi, and Nikhil Maddirala Frederik Werner is a German Analytics Lead and Data Scientist working in and writing about Web Analytics and Online Marketing Technology. In this first post of a four-part series, Frederik will provide the overview and get-started tips on Adobe Experience Platform Query Service. He gives examples of his favorite tricks using Query Service and specifically for customer journey analysis use cases in Customer Journey Analytics. It also includes how to write back data to Adobe Experience Platform. Query Service is a feature of Adobe Experience Platform. Adobe Experience Platform provides SQL analytics and AI/ML capabilities that enable enterprises to generate and operationalize customer intelligence for driving improved personalized customer experiences. How Query Service works and interacts with Adobe Experience Platform I recently got the chance to dive into Query Service in Adobe Experience Platform and Customer Journey An

Author: Baubak Gandomi This is the second post in a two-part series about the importance of measuring efficient functional tests in platform engineering and in complex products. Baubak Gandomi is a Test Architect with Adobe Customer Journey Management. Code Coverage has been a buzz work in the industry as a means to detect holes in our certainty regarding the testing of our products. This is actually a very good measure since it helps us find lines in the code that are not tested. We also think it is quite misleading if used on its own to represent test gaps, and that the efforts in it could be misplaced. We have covered these problems in more detail in a separate article “Problems with Code Coverage when Assessing Functional Tests”. Instead, we propose “Transactional Coverage” as a new approach to code coverage, which is simpler in its implementation, and which better maps to the business. It will also help you better prepare a harness for an application to which you are new. The mai

Author: Aaron Hardy In our previous post regarding Adobe Experience Platform Web SDK and Edge Network, we discussed customer pain points that Adobe’s new technologies are attempting to solve. One of these pain points was performance. In this post, we dig into performance benchmarks to discover how much improvement you might see on your web pages when migrating to Adobe Experience Platform Web SDK and Edge Network. Performance equals money. In 2018, Google published a report which showed: As page load time goes from one second to three seconds, the probability of bounce increases 32%. As page load time goes from one second to five seconds, the probability of bounce increases 90%. As page load time goes from one second to ten seconds, the probability of bounce increases 123%. Here at Adobe, we’ve been working hard to contribute to your success in this area and have some great news to share: we recently released Adobe Experience Platform Web SDK and Adobe Experience Platform Edge Netwo

Authors: Lavinia Lungu, Calin Dragomir, Costel-Cosmin Ionita, and Alexandru Gabriel Ghergut As part of Adobe Experience Platform, Audience Manager is one of the most powerful data management platforms used by marketers to collect, manage and activate audiences across multiple channels. It is purpose-built to create meaningful real-time customer experiences. Audience Manager collects over 30 billion requests per day from the customer’s websites. This scale cannot be achieved without a globally distributed edge infrastructure that is able to perform data collection and real-time segmentation. The deployment consists of over 700 EC2 instances spread across 8 AWS regions. Marketers can manage their audiences through a web portal, which is backed by a cloud-hosted, non-distributed MySQL datastore. We refer to the data stored in this MySQL instance as metadata because it directly relates to audiences and customers. That metadata needs to reach the edge infrastructure in order to reflect any

Authors: Kevin Cobourn, Nick Hecht, and Jody Arthur In this post, Adobe Experience Platform introduces Digital Experience Blueprints — a whole new way to learn and understand how you can use its technology to build incredible customer experiences. When it comes to analyzing vast amounts of data and simultaneously delivering personalized experiences, knowing how to do that right can be daunting for brands today, especially given the complexity of the data and technologies they are working with and privacy regulations that increase the risk of doing it wrong. It can also be difficult to determine whether a particular solution will work for a given use case and whether that solution will provide a sufficient ROI to warrant the investment. Sorting out these problems doesn’t have to be challenging. Adobe Experience Platform is unveiling a new program we are calling Digital Experience Blueprints built to help our customers improve their digital transformation strategy and implementatio

Authors: Kevin Cobourn, Nick Hecht, and Jody Arthur In the first post of this series, Adobe Experience Platform introduces Digital Experience Blueprints — a whole new way to learn and understand how you can use its technology to build incredible customer experiences. In this post, we introduce our second Blueprint, Web Personalization. Web personalization with Adobe Experience Platform involves the use of Real-time Customer Profile segments enriched with your company’s data, Adobe Analytics data (optional), & Adobe Audience Manager data (optional) to personalize web experiences with Adobe Target. While most brands can offer personalized experiences using behaviors tracked on a single device, it is far more challenging to deliver them across each web-enabled touchpoint a customer may use across devices. This challenge arises from one or more of the following problems: Cross-device behavior is not linked. Offline data is not linked to an online profile, or if it is, the data transf

Authors: Kevin Cobourn, Nick Hecht, Eric Knee, and Jody Arthur In our first post of this series, Adobe Experience Platform introduces Digital Experience Blueprints — a whole new way to learn and understand how you can use its technology to build incredible customer experiences. This post introduces an Adobe Experience Platform Digital Experience Blueprint that brands can use to quickly build a Platform implementation for multi-channel messaging orchestration to drive customer-led engagement at scale across every channel. Today for enterprises, the customer journey is more complex than it has ever been. Customers jump from one channel to another, often multiple times, before they convert in the way a brand wants them to. However, customers value seamless and personalized experiences without understanding the technical architecture and solutions to deliver real-time contextual experiences. Customers want the experiences that will deliver the best value for their lives. Enterprises want

Authors: Kevin Cobourn, Nick Hecht, Kyle Morehouse, and Jody Arthur In the last post, Adobe Experience Platform introduces Digital Experience Blueprints — a whole new way to learn and understand how you can use its technology to build incredible customer experiences. In this post, we introduce our first Blueprint, Audience Activation. Audience-first activation is the key to success in a data-driven marketing world. However, many brands are still focusing their efforts on channel-first activation, which often delivers inconsistent reach and personalization. With a channel-first approach, each channel acts as a silo in which personalization efforts target only the customers interacting with the brand on that channel. The problem with this approach is that it doesn’t reflect the reality that customers interact with brands across many different touchpoints. Channel-first activation cannot connect customers’ behavior through their interactions across multiple channels resulting in lost opp

Author: Dan Popescu This blog detail one of the most common operational procedure Adobe Experience Platform performs with Spinnaker. Please note this scenario may not apply if the environment you’re working with is not dynamic. In our case, there many teams with multiple Kubernetes clusters so there is a constant need for onboarding/removing clusters or adding/removing namespaces from accounts. Spinnaker is one of the most powerful open-source tools available for performing continuous deployments. My team is one of the first at Adobe to use Spinnaker in production at scale and over time we’ve expanded from VM deployments in AWS to Kubernetes and Azure. The whole CD ecosystem is based on Spinnaker and we offer this solution for multiple teams within the company. Currently, more than 20 different engineering teams use our Adobe Experience Platform. When talking about multi-tenant solutions one of the most important aspects to consider is isolation. This implies that teams cannot interac

Author: Gowtami Mohanty In this blog, we will be discussing how to create a ‘Store Entry’ experience for customers by sending the best in-store offers as a mobile push using Adobe Experience Platform Places Service. Adobe Experience Platform Places Service, previously known as Adobe Experience Platform Location Service, is a geolocation service that enables mobile apps with location awareness to understand the location context by using rich and easy-to-use SDK interfaces accompanied by a flexible database of points of interest (POIs). Places Service allows our customers to: Take actions such as push, email, SMS, etc from location signals in real-time, when and where it matters. Deliver the right context provides a more enriching mobile engagement experience. Gain deeper insights into their users by analyzing their physical behavior. All this possible with only four simple steps. Prerequisites Before starting, you should have the below ready: Ensure you are provisioned to use the Pl

Authors: Piyush Gupta, Subrahmanya Giliyaru, and Pratik Panchal With the emergence of the microservice architecture pattern, several organizations build technology solutions involving data distributed across several microservices. Further, the number of such microservices and data stores within the organization continues to grow with the growing number of products, features, and capabilities. Much of this data distributed among isolated data stores is surfaced to the end-users simply as one or more products and capabilities offered by the organization. But the end-user would want to quickly find desired data from across any of these products and capabilities using a centralized search bar or user interface. Given the isolation between such microservices and data stores, building such a unified text search solution poses fundamental problems: Each of the microservices needs to build an index exposing text search capabilities over its data entities, leading to duplication of effort and

Author: Gowtami Mohanty Adobe Experience Platform applications provide a way to easily extend the capabilities of the popular Real-Time Customer Data Platform (RTCDP) via Journey Orchestration. The flexibility provided by Journey Orchestration is the ability to communicate with external systems to extend the current functionality of Adobe Experience Platform. This blog details how to leverage the Custom Action feature in Journey Orchestration to directly communicate with external data platforms such as Microsoft Dynamics 365 CRM and ERP. Important Note: For production deployments to integrate with real ERPs there would be for sure some level of authentication. Prerequisites Before starting, you should have the below ready: Set up MS Dynamics 365 trial account Setup Azure Active Directory and have the client credentials ready. Setup Journey Orchestration. Setup MS Dynamics 365 Account Visit the below link to create an MS Dynamics 365 trial account. Setup the account by selecting ‘Dy

Authors: Sunish Verma and Nick Hecht This blog details a single implementation or customization on Adobe Experience Platform. Not all aspects are guaranteed as general availability. If you need professional guidance on how to proceed, then please reach out to Adobe Consulting Services on this topic. We have been experiencing global new trends in customer experience since early 2020. Retailers, in particular, have had to adapt to new safety and security public health requirements while committed to delivering exceptional customer experience. For example, real-time offers from anywhere are imperative to offer the customers the best value as well as delightful interactions. Web, mobile, and curbside shopping must be seamless. For CIOs and CMOs, actionable reporting and real-time data science insights have become mission-critical to deliver these new and improved customer experiences in these extraordinary times. The customer highlighted in this blog had reporting needs for online and of

Authors: John Anderson and Nate Ross This blog details how Adobe Experience Platform engineering uses GraphQL with over 40 internal contributors across 40 API endpoints at Adobe to improve their agility and velocity. GraphQL has become an important tool for enterprises looking for a way to expose services via connected data graphs. These graph-oriented ways of thinking offer new advantages to partners and customers looking to consume data in a standardized way. Apart from the external consumption benefits, using GraphQL at Adobe has offered our UI engineering teams a way to grapple with the challenges related to the increasingly complicated world of distributed systems. Adobe Experience Platform itself offers dozens of microservices to its customers, and our engineering teams also rely on a fleet of internal microservices for things like secret management, authentication, and authorization. Breaking services into smaller components in a service-oriented architecture brings a lot of be

Authors: Jaemi Bremner (@Jaemi_Bremner), Mickael Bentz (@mickael_b1), Saurabh Garg (@saurabh_garg2), and Aditi Jain. This blog provides a step-by-step guide on how to create exceptional customer experiences with Adobe Experience Platform Journey Orchestration, Real-time Customer Profile, and Experience Platform APIs. Adobe Experience Platform Journey Orchestration is a service allowing marketers to set up real-time and 1:1 event-based scenarios, called journeys. It helps marketers reach their customers in an extremely personalized and timely way. It leverages the Adobe Experience Platform, and in particular Real-time Customer Profile. A new feature to update profiles So far, Journey Orchestration was able to use the Real-time Customer Profile data for condition building (for example, to check if a person is VIP or not) or personalization (for example, getting the first name of the person to say Hello <Firstname> in an email). In February 2021, a new feat

Authors: Shota Ido (@shotaido), Jileesh Sathyan Mandody (@jileeshms), Rich Beaver, and Scott Christofferson (@schristo) This blog explores the capabilities of Adobe Experience Platform Identity Graph Viewer to visualize, validate, and debug consumer identities constructed by Adobe Experience Platform’s Identity Service. Identity graphs link multiple user and device identifiers into a single, unified profile of an individual. To address our customer needs, Adobe Experience Platform team built an Identity Graph Viewer to make it easier for data engineers to validate and debug their organization’s identity graphs and explore the underlying data. Introducing Adobe Identity Graph Viewer Adobe Experience Platform Identity Service collects the information necessary to assemble these graphs. Our new feature, Identity Graph Viewer, extends these capabilities to provide greater transparency of the underlying process. With this tool you can now more readily answer some key questions: Are identi

Author: Lei Zhang In this blog, we detail how Adobe’s AI/ML services team is currently working with NVIDIA to build a GPU-based high-performance machine learning pipeline. Even brands with the most loyal customers have to ensure that their marketing messages are effective and engaging. It is becoming a greater imperative for brands to improve user engagement and manage fatigue with more channels than ever before in order to lead in Customer Experience Management (CXM). Adobe’s AI/ML services are a suite of AI-as-a-Service offerings designed specifically for marketers to power better customer experiences — all without data science expertise. It includes a high-performance data processing pipeline and state-of-the-art machine learning models. Adobe’s AI/ML services suite includes: Attribution AI: Understand the incremental impact of every customer interaction Customer AI: Deliver insights about each individual customer Journey AI: Optimize design and delivery of customer journeys Conte

Hi,        I want to show same field on selection of more than one value in drop down.Suppose in dropdown, we have A,B,C,Dand i have one seperate node say 'title'I want to show this field when i select A and when i select B. As showhidetargetvalue is single valued property. i am not able to make it for multi value. I tried to make string[] for showhidetargetvalue, but it is working only for one value . please assist.