Product Communities

For the Marketo-Webex integration to work, you need to set up the Launchpoint service and enter the credentials of the Webex Cisco account that will be used to create the Webex events. This means that if you use another Webex account to create a Webex event, this event will not appear in Marketo. In my organisation, anyone can schedule a Webex event. So none of these events will appear in Marketo. Only the ones created with the account used to set up the Launchpoint service. This is not convenient at all. It would mean that the Webex events will have to be created by the same users using Marketo. Or that we create multiple Launchpoint services for every Webex host account. It does not make sense. This works well for a very small organisation, but not for one with hundreds of users. Instead, this Launchpoint service should be a system setup, and not limited per user account. Once set up, Marketo should then be able to retrieve any Webex event scheduled within the organisation.   To

With the recent update...the form section breaks are no longer clearly defined. Before they were ORANGE to that you could decipher a new section header. I'm not a fan at all of the new update. PLEASE make the section breaks a different color! PLEASE!

I would like the ability to rename items that are "pinned" in the new Workfront experience to something that is shorter or easier for the user to remember.

The Approvals I've Submitted shows in the Calendar view of a worker's view when looking at their task list. It wasn't a part of Workfront Classic and now that we're forced to join the New Workfront Experience, it is causing significant delays in a user determining their tasks for the days. This is not what we pay money for and not something that helps at all. I demand this be removed as I'm now forced into the NWE and my team is reaching out constantly for a screenshot of their actual work for the day. It is nonsensical to me this was pushed out.

Description - When looking at the history of a rule it would be useful to see the date that the version was createdWhy is this feature important to you - When looking back over multiple versions, it is impossible to tell when each version was created.  You can see that some versions were published, but a date, author and library would be good to track whcih versions have been used in different scenarios.How would you like the feature to work - In the version drop down, the date created should be displayed next to the version number.   In the version comparison screen it should display the date saved, author and ideally which library it was saved at the top.  Any notes saved to this version could also be added here. Current Behaviour - a list of versions with no indication of who made them or when they were made means that checking for old versions can mean going in to lots of versions and manually checking updated custom code, which is time consuming and error prone

Description - Exclusion rule in Segment builderWhy is this feature important to you - To achieve a use case such as below in a single segment:I need an audience to be qualified for offer only if " product has been removed anytime & within 7 days the same product has not been purchased"How would you like the feature to work - Allow exclusion rule in segment builder such that this works for a single segment.Current Behaviour - Presently you need to create 2-3 segments to achieve this.

There are couple of limitations with Profile Merge rules, so we need following updates in AAM: 1. Increase the limit on number of profile merge rules per account. Last month we raised this as feature request: JIRA ticket number is AAM-30258Current Limiation:  Since clients can have multiple different types of declared IDs, for example: Prospect ID and Customer ID. What if they want to later on set up Adobe Campaign Declared ID integration. Current limit of 3 Profile Merge rules cannot cater any extra declared ID data sources in future.2. Increase the number of cross device data sources for profile link device graph . JIRA ticket number is AAM-34131Current Limiation: We cannot choose multiple data sources while selecting the device option as Profile link device graph as it only allows to select one cross device data source, unlike Current Device where we can select upto 3 Data sources.Thanks,Varun Kalra

I absolutely loved the idea of a Deactivated User Dashboard that was recommended in the Community (https://one.workfront.com/s/question/0D54X00006lcZS7SAM/quick-tip-recommended-reports-to-review-when-deactivating-users). However you are not able to type in a deactivated users name within a prompt for reports. Unfortunately, since we have 1 person that handles the "off-boarding" of our users immediately as she receives the termination notice - this dashboard is somewhat useless because it does not give the Manager of that user enough time to utilize the dashboard and re-assign tasks/projects accordingly. Suggestion: Allow searching function for deactivated users within prompts.

When a user logs time off in their profile, it would be great if a notification could be sent to the project manager that shows a list of the projects assigned to them during that time frame that would be affected. Right now it projects are automatically adjusted without any type of approval or notification.

Hi Everyone,  Was just thinking that it would be a great idea if Marketo can let us create a custom "Tile" in the My Marketo page so that if we have a custom integration, the user can access it within Marketo itself instead of bookmarking it as another link in the browser. This gives the user easiness in terms of having all the tools they need in 1 place.  

Overall Kanban view of all projects or the ability to filter through certani projects/tasks. Similiar to Azure VSTS. Our teams have anywhere from 15-30 projects at a time each week. Being able to have a quick at a aglance view holistically instrand of having to lookin into each proejct manually would be a great help.

Description - Submitting this feature change for existing segments and metrics in Adobe Analytics to appear accordingly to the respective reporting suite associated to the selected panel.Why is this feature important to you -  Current behavior is cumbersome and inefficient to our organization for we have many users who may select an incorrect segment/metric to curate their workspace when building an analysis.How would you like the feature to work - Existing segments and metrics in Adobe Analytics will only appear based on the respective reporting suite associated to the selected panel.Current Behaviour - My company has multiple reporting suites in Adobe Analytics.  In Adobe Analytics, users can create multiple panels and associate them to different reporting suites.  When searching for existing segments and metrics in the left menu of Adobe Analytics Workspace, all segments and metrics appear regardless of the reporting suite associated to the selected panel.

In the list of options under "Who can add requests to this queue?" it would be very helpful to have an option of "People who use the direct access URL." This would allow us to share the URL with individuals in order to restrict who can access the request without having to manually go in and add them to a group/company/project.

I'd love to see a report that can track the deliverability of our HTML emails vs Text.

There is a proof setting to 'Allow downloading of the original file' which for some reason only works when the user is in the proof viewer itself. Anyone on the project the document/proof resides can still hover over it in document details and download the file. This defeats the whole purpose of this proof setting. WF needs a way to restrict who can download a document, if they are not on the proof I don't want them to be able to download it until it is approved!

Description -Currently, we only have the name of a Data Element or Rule to describe them. Notes are helpful for changes to an item but are not immediately visible from both the list and detail screens.Why is this feature important to you -Because I like to know what a thing does without having to look into it first. Also because it helps communicate functionality to others.How would you like the feature to work -Have a description field next or below the name of a Rule or Data Element in the detail screen. If an item has a description, show a little i-icon on the overview page that, upon hovering over it, shows the description as an overlay (like a tooltip).Current Behaviour -😭

Description -In Analysis Workspace there is the ability to 'tag' segments, calculated metrics, workspaces etc. works brilliantly making searching, filtering and organising easier. It seems like such an obvious thing to introduce the same capability into Adobe Launch so we can tag Data Elements, Rules and maybe even Properties.Why is this feature important to you -Organisation of all the data elements and rules we have would be a lot easier if we could use tags.How would you like the feature to work -Ability to add tags to data elements/rules to enable us to search by tags much the same as the functionality in Analysis WorkspaceCurrent Behaviour -Without tags we have been forced to try to add additional information to the names of data elements/rules to make them searchable.  This is far from ideal as it makes the name unwieldy and they can't contain all the information we need.  In addition you can't change the name of data elements without breaking stuff so you only get one

In a custom email template, it would be handy to have a limited set of values for the "mktoColor" variable (represented by a drop-down list of a palette).    Most brand guidelines only allow for a certain set of colors to be used. Currently, each person in charge of emails has to either look these colors up every time they build an email, or remember the hex color codes. Both of those are becoming not very practical as the volume of work grows, new team members get hired, or the guidelines change. Having a limited palette would not only save teams time and effort, but also guarantee against accidental use of off-brand colors.   Attaching an example from another app.     

メールテンプレートのフォント設定が英語フォントのみとなっており、 日本語をはじめとした他の言語ではコードを修正しないとメールテンプレートが使用できません。   マルケト自体に言語設定があるので、 その設定に依存する形でテンプレートのフォント設定が変化すると良いと思います。   マルケトの公式からは英語のほかに フランス語、ドイツ語、日本語、ポルトガル語、スペイン語はサポートされていると発表されています。 少なくともこの5言語に関してはデフォルトのメールテンプレートできちんと言語設定がされるべきではないでしょうか。   The font setting of the email template is only for English font. The font setting of the email template is English font only, and the email template cannot be used for other languages including Japanese without modifying the code.   Since Marketo itself has a language setting, the template font setting depends on that setting. Since Marketo itself has language settings, it would be nice if the font settings of the templates could be changed in a way that depends on those settings.   From the official website of Marketo, you can find the following languages in addition to English French, German, Japanese, Portuguese, and Spanish are supported. I think that at least these 5 languages should be properly set

Hello, A few months ago Adobe added the hour level of granularity in the Workspace calendar widget.  It's really annoying when all I want is the end date (full day) because now I have change the end hour from 12:00am to 11:59pm (previously the end day defaulted to 11:59pm).  Does anyone know if a fix is being worked on?  Thanks. -Peter

Description - A request to expose the current loaded Adobe library path in the _satellite object.  Why is this feature important to you - Our organization is transitioning over from different Tag Management System to Adobe Launch. There is a need to track the path of the loaded TMS URL path in a prop. Our team is responsible to verify that the Developers load the appropriate Launch URL in Development/Staging and Production environment whenever a new web page is created. So we track this path in a prop on the Adobe Analytics reports and set alerts if something goes wrong. How would you like the feature to work - Have the full path of the current loaded library in the _satellite.environment object. Also to have a new key which says if the Adobe Launch is using self-hosting or Akamai. Current Behaviour -Current _satellite object has the environment object which holds the type of environment, but it does not contain the path of the the Launch library loaded. 

Request for Feature Enhancement (RFE) Summary: AEM Assets - When using the Filter rail to search, it should only display matching assets.  Use-case: Using the Filter rail, with a Property Predicate set up, adding a keyword to that field should make it so the filter only returns assets that have that value in the configured metadata field. Current/Experienced Behavior: Search returns all assets that contain said keyword in any metadata property Improved/Expected Behavior: Search returns all assets that contain said keyword in the metadata property configured in the Property Predicate Environment Details (AEM version/service pack, any other specifics if applicable): AEM 6.5 Service Pack 8 Customer-name/Organization name: The Raymond Corporation Screenshot (if applicable):   Code package (if applicable): N/A Notes: This feels like a bug to me, and certainly not a "new idea", but we opened Support Ticket E-000488914 and were told to file a "fea

We use the method documented to implement External Page Prefill however this method is dependent on the munchkin cookie which means that if we wish to implement prefill a user also has to accept that they will be tracked.   Would it be possible to somehow separate the functional use of this cookie (i.e. for pre-fill) from the marketing (i.e. tracking) behaviours. Perhaps via a use of a separate cookie or by some for of cookieless solution?

Right now if you have a combined proof and 1 file is static and 1 is a video or gif, the animated/movie file won't work. Combined proofs should allow for interactive and static files, this defeats the functionality of being able to upload more than 1 file in a proof!

There is currently no "search" function on the "reports" screen when looking for one specific report.Regardless if its a on My Reports, Shared with me or All Reports. There is a filter button but if I want to search for an individual report, one which was created by a staff member or an old system admin, how can I search easily for it out of the 2000+ reports we have?