Product Communities

I set up a different department with a request queue and some custom intake forms. They received a request, converted it to a project, then somehow managed to close the request but the project is still open. They want to re-open the request. This is my first time setting up completely different request queues so I'm not sure how to switch the request back to Current or In Process. If I just click on it, it says I don't have access (even though I'm the admin) so it seems like it's a triggered field and I'm not sure what to do to reopen it. Or do I just need to copy it and connect the project to the copied request? 

Hi, I have an inherited instance and just found a project that is "queued" that is showing up on users projects list. This project has no tasks but all of our projects, requests, and documents are tied to it. Does anyone know why we would need something like this? We have the correct project/request forms set up but this is an actual project. Thanks!

I am doing a test where the user is to be shown a pop up with continue link that will take him to previous page link . Now that pop up will come in the users next visit . And link will be from his last session last page which he exited . The pop up should show only only on the home page and should show only on the next visit and once shown should not be shown again . I am having trouble in writing the script where these conditions are met. Can someone pls help in this ? Conditions-1. Activity only on Home Page2. Activity to be shown in the next visit only once. 

Hello Community, On a URL, I want to add an anchor link, plus a campaign tracking code, but on doing so and loading the URL, most of the time the section of the page that we intend to anchor and load is not showing unless the page is cached in the browser- basically i have to load the page twice to see the anchored section. Any suggestions? https://www.deloitte.com/ca/en/about/story/impact/impactthatmatters.html?id=deb_test#podcast Thanks

Hi all,I've run into issues with mapping inside the data prep tool, specifically within productListItems. The solution would need to be able to iterate through an array.Currently running into an issue where productListItems.SKU is missing. My team has been unable to reproduce the issue but have decided that temporarily putting in a fake SKU while resolving the issue would allow datasets to continue to be ingested while giving us the ability to search for the errors.In Data Prep, we have used the following calculated field but to not success.iif(is_empty(productListItems.SKU) == true, "MISS_SKU", productListItems.SKU)iif(is_empty(SKU) == true, "MISS_SKU", SKU)The target field is productListItems[*].SKU.Any help would be appreciated!

Is it possible to track a user's journey from one domain to another? E.g., User would land on a website that explains car model information >> User clicks buttons/links that send them to a different domain website that is specified for requesting a test drive of that specific car model Currently, we are unable to track the origin of users who complete the test drive request in domain B. (Where the acquisition happened, through which campaign?)

Hi,I am trying to create a report that will show when a project moves from one program to another.  This is for awareness for another team that doesn't always know when the project program changes and with the volume of projects within the program it's hard to see these shifts.  I tried a journal entry report but was hitting roadblocks on getting the right filter option to make this happen. Any ideas on types of reports or ways to complete this? Thank you

My customer has AEM on cloud + ATIs it possible to use with Experience Fragment Replace functionality? Was it removed? 

Hi,I have integrate Sidekick with Asset Selector as per documentation https://www.aem.live/developer/configuring-aem-assets-sidekick-plugin.I am able to see the assets, however while copying the images into my docx, its copying the images rather the urls(reference)I have used the configs in - /tools/assets-selector/config.json{ "copyMode": [ { "mimeType": "image/*", "value": "reference" } ] } need assistance on this.TIA

Hello hello!I am curious to know when the following features will be available in AJO Journeys:- Calendar view (https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/manage-journey/journey-ui)- Pause Journeys (https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/create-journey/journey-pause) They are both tagged as Limited Availability. When will they be globally rolled out? Best,Line

Hello.. I wanted to check if there is a way to pass 'link name' in the collect call that automatically fires (with event type as 'decisioning.propositionInteract') when someone interacts with a Target banner provided Conversion (click) is set in Goal Setting.There are scenarios where we can have more than 1 link on the Target banner and we need to know which of the links was clicked when analyzing Proposition Interact Call.

Hello, I'm a newbie online marketer. For some of my company's foreign website, the debugger's 'Analytics' Tab doesn't work. (Not Found)Instead, 'Experience Platform Web SDK' tab works.  Does anybody know why this happen?I need Analytics tab to check the pagename.Experience Platform Web SDK tab doesnt have pageName in the index.  < Domestic website - 'Analytics' tab works >  < Domestic website - 'Adobe Experience Platform Web SDK' tab works>- problem is that I cant find the pageName from this tab Thank you for the reply!

Greetings,For security reasons, our client has asked us to add the header "Access-Control-Allow-Origin" with a list of our sites domains.But i specifically was wondering about one particular aspect of api intengration.We use AEMAACS So in our case, we call an internal sevlet, from which we then call the api, will attach some snippets as a visual example.When the api receives our request in that case, is the sender the domain from which we called the servlet initially www.example.com or is it the domain of our specific adobe servlet. Thanks in Advance!Best Regards,Daniel

Hi all, I'm currently working on an UI extension for the RTE in the new Content Fragment editor. I'm doing this based on the documentation provided here: Rich Text Editor Toolbar - AEM Content Fragments Editor Extensibility and also based on the examples provided here: GitHub - adobe/aem-uix-examples: List of examples for UI Extensibility of AEM.I'm left with 2 questions:Is it possible to get the cursor location on click? Currently we are depending on the full selection of a link + 1 character. Otherwise the state.selectedHtml does not contain the <a> tag. Is it possible to highlight the button icon? When clicked on a link in the RTE, the link button is being highlighted, when moving the cursor away it returns to the original stage. We would like to add similar functionality to our custom button.The goal is to have a button that can set a custom value on the target attribute of the <a> tag. It would be nice if we could add an option in the exisiting

Managing IP Access for AEM as a Cloud Service with IP Allow Lists by Abhishek Caleb    AEM as a Cloud Service: Enhancing Security with IP Allow Lists Adobe Experience Manager (AEM) as a Cloud Service is a powerful platform for managing digital experiences. It provides a comprehensive suite of tools for creating, managing, and delivering content across various channels. While AEM’s default security measures, such as user authentication and authorization, ensure protection against unauthorized access, additional layers of security can further enhance the platform’s resilience. As AEMaaCS doesn’t restrict dispatcher or publish domains by default, they are publicly accessible. To enhance security, it’s recommended to add authorized IP addresses to the allow list, restricting access to your organization or specific users.   Read Full ArticleManaging IP Access for AEM as a Cloud Service with IP Allow Lists 

In the context of Adobe's document-based EDS, a client is able to make changes to a document, preview those changes, and then publish the document. For this particular project, the document being used is hosted on SharePoint. The workflow is supposed to function as follows:Edit: Changes are made to the document (in this case, a Word document).Preview: The changes are previewed using the Adobe Sidekick extensionPublish: Once satisfied with the preview, the document is published. The IssueWhile working through this process, we’ve noticed that after making changes to the document, the preview does not always reflect these changes immediately. Often, after clicking "Preview," the new content does not appear right away, requiring multiple attempts before the changes are visible. This delay is problematic, particularly for client demonstrations, where immediate feedback is crucial for showcasing the tool’s functionality and reliability.Any solutions to this woul

Hi,Did anyone try out the forms solution for EDS.https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/edge-delivery/build-forms/getting-started-edge-delivery-services-forms/tutorial I'm trying it , but I'm stuck at the point, where the chrome extension tries to access my google drive to publish the files. Always gives a 404 error. Any insights will be helpful. Thanks.

A client found a single recipient domain where every Marketo email went to Spam due to failing DKIM validation. (A bad DKIM signature should really result in the message being dropped completely, so sending it to Spam was dangerously generous!)   We knew the DKIM DNS record (m1._domainkey.example.com) for Marketo was correct, and of course were reassured by only one company reporting problems. But still, you have to track things down.   What DKIM signs DKIM signs the important parts of outbound SMTP messages: the SMTP body and s set of common SMTP headers.   If a DKIM signature is valid, the recipient knows those parts of the message were generated on a server controlled by the signer, which increases trust.   (It also works both ways: the signer can’t claim they didn’t generate the message. This is known as “non-repudiation” and is important in regulated industries.)   A sample DKIM-Signature header looks like this: DKIM-Signature: v=1; a=rsa-sha256; q=dns/t

Hi Everyone,I have the following code in an AEM component:<sly data-sly-test="${properties.showPinterestSave == 'true'}">It works fine on most pages, but in our published environments, it's not behaving as expected on some pages. I checked in CRX and the showPinterestSave property seems correctly set to 'true'.Unfortunately, I can’t quickly add debug output to the page due to the deployment process (PR + code promotion).Is there any way to test or inspect ${properties.showPinterestSave} (or other component properties) at runtime on a published page without going through a deployment?Any tips or tools you use to quickly validate component property values would be really appreciated.Thanks!

I'm trying to create a report that will give me a list of all Active Programs that have only Completed Projects within them.   

I inherited a Workfront instance and when new users are added to our system, they automatically default to a Home Group called Information Services.   Can someone please tell me where this information is pulling from?   We have many groups in WF, so not sure why this is the default. Thank you

Hi there, I have been tasked with creating a form in for a live event. In this case, I am to create some visibility rules that will block certain folks (partners) from being able to register once the threshold has been reached. We still want customers to have the option to register. I've started by adding a field with radio buttons that have the registration type = Customer or Partner, to help bucket the ones we want to eventually close registrations off for. I've added another field that has a "Sorry, but we've exceeded capacity for this event..." with visibility rules to populate for partners. I've been working with AI to figure some of this out. Its giving me custom scripts to put into the HTLM of a rich text field, however they don't seem to be working. I do need to fangle with the code a bit more but I am not a dev so it's a bit complicated to me. I was also thinking I can use rules based on the domain if we have the partners identified for an event, as a 2nd touch point

  Introduction Data Views in Adobe Customer Journey Analytics (CJA) function as powerful, customizable lenses that determine how your Adobe Experience Platform (AEP) datasets are interpreted from CJA Connections. These Data Views contain component configurations that define all dimensions and metrics available to users in Analysis Workspace and control how these components are logically structured. Unlike traditional analytics implementations where changes required extensive coding or time-consuming data reprocessing, CJA Data Views provide flexibility through retroactive, non-destructive, report-time processing capabilities thus allowing you to make adjustments without disrupting your data collection infrastructure. Building on this foundation of Data Views functionality, this blog post explores best practices for effectively managing and thoughtfully curating your CJA Data Views. These practices will maximize operational effectiveness, ensure analytical consistency, and driv