Product Communities

Every year, teams run 100 million tasks through Adobe Workfront, and every one of those tasks has landed on a person. Now you've got help.AI Collaborators work inside Workfront like a teammate. You hand a task to your AI Collaborator the same way you'd hand it to a colleague, and it gets done. You stay in charge while AI Collaborators do the legwork.Watch the on-demand webinar to see the team who built AI Collaborators show you how it works:Jeremy Flores, Principal Product Manager at Adobe, demoed the hand-off live. He assigned a task to an AI Collaborator exactly like you'd assign it to a teammate, then showed it happen. Julie Johnson, Principal Product Marketing Manager at Adobe, hosted a live Q&A to answer questions from attendees.Specifically, you'll learn:What AI Collaborators are and how you can start using them tomorrow. Exactly how the hand-off works, demoed live. How one of our customers uses AI Collaborators and what they like most about them.Watch the on-demand webinar:

I’d love to hear how others are anticipating using the upcoming AI Task Agents for their workflows.

How many times have you written the same Sling Model boilerplate, or looked at an existing model and thought: "Is this injection correct?" 🤔 Introducing the AEM Sling Model Generator & Analyzer — a free, browser-based utility to help AEM developers: ✅ Generate Sling Models faster🔍 Analyze existing Sling Model Java code⚠️ Identify potential injection mismatches & issues💡 Get deterministic best-practice suggestions🔒 Keep your code in the browser — no AI/API required If you work with Adobe Experience Manager (AEM), give it a try and let me know what you think! https://www.aemcq5tutorials.com/tools/aem-sling-model-generator-analyzer/ I’d love to hear your feedback, suggestions, and ideas for improvements! 🙌  

Dear AEM Community,Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with AEM.That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for September 2026, designed to help you resolve common challenges swiftly and effectively.Our Top KCS Articles are your shortcut to:Quickly identifying and resolving recurring issues. Accessing expert insights and best practices for AEM. Streamlining your troubleshooting process for maximum productivity. Empowering yourself with the knowledge to tackle any AEM-related problem head-on.Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?Let us help you save time so you can focus on what truly matters – empowering you to provide a truly personalized experience to your customers with AEM.Start supercharging your problem-solving skills today by exploring our Top KCS Articles!Take a lo

We're excited to partner with the Adobe AEM Customer Success team for a 4-part event series to help teams turn AEM Assets from a repository into a true part of the marketing operating model.Across these sessions, you'll build a working understanding of Adobe Experience Manager Assets - including how it supports content reuse, governance, collaboration, and omnichannel activation. Whether you're a marketer or work alongside one, you'll come away knowing not just what AEM Assets does, but how it helps your team find approved content faster, improve consistency, reduce duplication, and support business goals across every channelEach session will offer a mix of live presentation, demo, Q&A, and more: Sessions include:  August 19 - From Content Chaos to Content Reuse: How Marketing Teams Move Faster with AEM Assets September 2 - Find It. Trust It. Reuse It. The Power of Metadata, Taxonomy, and Governance ( ​@DanaPoliti ) September 16 - The Right Access for the Right Teams: Designing

Your AI tools just got a direct line to Marketo Engage.The Marketo Engage MCP Server is now Generally Available (GA), connecting your AI tools of choice directly to your Marketo Engage instance. You get access to more than 100 operations across forms, programs, smart campaigns, people and leads, emails, snippets, lists, and folders, all through the tools you already use.Specifically, you'll learn:What the Marketo Engage MCP Server is and how it works. Which operations and workflows it supports today. How early customers are already putting it to work. What it looks like in a live demo, straight from the Adobe product team. On-demand link: https://experienceleague.adobe.com/en/on-demand-events/marketo-mcp-server

Quick lesson from a recent Marketo-AJO project: Marketo is program/campaign-centric whereas AJO is event/journey-centric. This sounds obvious, but it changes the schema design, segmentation, and journey logic. This is not a mere lift-and-shift setup.  The two main things aren’t the journeys themselves. These are schema design and identity resolution. Both are harder than they look. XDM Schema DesignIn Marketo, the data model is flat and permissive - custom fields can be added without touching anything else. In AEP, the schema is formal and more structured that every journey, segment, and destination downstream depends on.Few things that matter in practice:Schema classes come first: AEP has 2 main core classes - XDM Individual Profile (attributes like name, email, title, etc.) and XDM Experience Event (timestamped events like website visits, form fill outs, etc.). Every Marketo field needs to be sorted into one of these buckets before building anything else. Some Marketo fields have no

I am from AEM Dynamic Media team and I help customers get more measurable value from Dynamic Media: faster experiences, assets that work harder across channels, and a clearer view of what happens after content goes live. One simple self-service report has become especially useful in those conversations. It is the Dynamic Media delivery report. If you use AEM as a Cloud Service with a Dynamic Media license, you can generate and download the report yourself. The visibility gap of asset activationWe often hear customers say that once an asset leaves the DAM, visibility becomes fragmented. We know what we created and published, but we do not always know which assets are receiving the most delivery, which channels are consuming them, or how that consumption varies across markets. The Dynamic Media delivery report helps reconnect that last mile.To keep this conversation practical, I stepped into the shoes of a growth marketer at a fictional fashion retailer, “Luma Retail”. I used one month o

We're the Platform team behind Adobe's own AEP implementation, the biggest one in the world, actually: over 3 billion profiles, hundreds of campaigns and journeys, and thousands of internal users.  Adobe's digital transformation isn't just something we help customers achieve. We did it ourselves first.  Through the Adobe on Adobe (AoA) initiative, Adobe has optimized how we use customer data, orchestrate experiences, and engage with customers across the business. Our team built and operates the platform that makes this possible.  Because we're running Adobe's own business and personalization efforts on the platform, we're often among the first to deploy and validate new AEP capabilities in production environments. That's how we became early adopters of CX Enterprise Coworker- an AI teammate that helps practitioners accomplish tasks faster by bringing together platform knowledge, business context, and workflow execution in one place.  By using Coworker within our platform, we were able

We’re excited to partner with the Adobe Workfront Product team for a 3-part event series to help you prepare and feel empowered for the changes coming to reviews and approvals in Workfront. Each session will offer live demonstrations, best practices, and more to help you with the transition to Unified Review and Approvals. Sessions include: August 11 – Everything You Need to Get Started with ​@Elise_Lawley  September 15 – Making the Switch: Preparing for your Move with ​@Travis_Jordan  October 28 – Making the Switch: Completing Your Move with ​@MikeEngel  This post will serve as a central location for: Registration links for upcoming sessions  Event recordings after they happen  Related resources and documentation It’s not required, but if you’re interested, we did a session in March – Understanding Unified Approvals: Direction, Reporting, and What’s Next. You can catch the recording and resources here. Don’t forget to click the star at the bottom of this post to subscribe, so you’ll a

Given how WF timestamps comments, it would be helpful to have a “delay deliver” feature much like outlook.  I tend to require focus when working in WF (therefore am working at off hours).  I would like to give the impression that i am working within standard business hours 

Hi Adobe Experience League Community,We are currently refining our digital experience architecture, specifically focusing on how media assets and high-resolution visual content are delivered across various web and mobile touchpoints.When dealing with large volumes of rich media content, maintaining low latency, fast page load speeds, and efficient caching layers without sacrificing visual quality is a common challenge during peak user traffic.- For teams managing large-scale digital asset repositories, what are the recommended strategies or caching configurations to optimize media delivery and reduce asset loading overhead?- Are there specific performance monitoring approaches you rely on to track asset rendering bottlenecks across different client viewports?Would appreciate any expert insights or best practices from fellow developers and content architects!

I’ve created a new utility: AEM Dispatcher Rewrite Tester 🛠️Working with Apache rewrite rules in AEM Dispatcher can sometimes mean spending way too much time figuring out why a rule isn’t behaving as expected.This tool makes it easier to:✅ Test your rewrite rules quickly✅ Check whether your rule is valid✅ Identify errors in your rewrite configuration✅ Experiment with rules without repeatedly testing them on your Dispatcher setup✅ Get a better understanding of how your rewrite rules behave🎯 The goal is simple: make troubleshooting AEM Dispatcher rewrite rules faster and easier.👉 Give it a try:https://www.aemcq5tutorials.com/tools/aem-dispatcher-rewrite-tester/I’d love to hear your feedback! 🙌If you work with AEM Dispatcher regularly, let me know what additional features or improvements you'd like to see in this utility.Feel free to share it with other AEM developers who might find it useful.  

In the Notifications UI, you can drill into SFDC and LaunchPoint errors one-by-one:But unfortunately there’s no bulk export, making it harder to track trends & fixes.  Hacker’s delightConveniently, the underlying endpoint /data/inboxRecord/retrieve supports get-everything requests, not just get-summaries and get-single-details. That is, though the UI lists only summaries – you click a summary to load its details – it’s easy to get the whole notifications “inbox” for offline crunching. Just open your browser console, click any notification in the list or the details pane[1], and run this JS:{ const sanitizer = new Sanitizer({ removeElements: ["br"], attributes: ["class","id"], dataAttributes: true }); const currentURL = new URL(document.location.href); const notificationsInboxURL = new URL(currentURL.origin); notificationsInboxURL.pathname = "/data/inboxRecord/retrieve"; const payload = new URLSearchParams([ ["sort", JSON.stringify([{ property: "

I would like to provide feedback regarding the new Marketo UI experience. The Classic UI offered a highly intuitive and user-friendly design, particularly through the use of distinct colors and visual indicators for different actions and functionalities. These visual cues significantly improved usability and helped users perform tasks such as QA, campaign management, and navigation more efficiently.In the new UI, many of these distinguishing visual elements appear to be reduced or absent. As a result, the interface feels more uniform, which can make it more difficult for users to quickly identify actions, workflows, or important sections during day-to-day operations.I would encourage Adobe to consider preserving or reintroducing some of the key usability features from the Classic UI, especially the color differentiation and visual clarity that many users relied upon. For a large number of existing users, the Classic UI remains more intuitive, efficient, and user-friendly than the curre

Hi everyone,I’m exploring how teams use Adobe Journey Optimizer when a customer’s experience depends on a mobile plan or connected device.For example, a customer buys a device with a data plan. That creates several useful moments for communication: purchase, SIM or eSIM activation, first connection, low data balance, renewal, and service interruption. The connectivity platform knows when these events happen, while Journey Optimizer could use them to send timely, relevant messages.I work with Spenza, a connectivity platform for connected devices. We’re interested in how teams would design this workflow; I’m not describing an existing Spenza–Adobe integration.For those who have built similar journeys:Which service events would you send to Journey Optimizer, and which would you keep in the operational system? How would you link a SIM or device event to the correct customer profile? Would you use a journey event for most lifecycle messages, or an API triggered campaign for immediate servic

AEM Assets Content Hub serves as a centralised distribution hub for brand assets across marketing teams, agencies, and partners. It delivers fast search, curated collections, and governed asset delivery at scale. This blog explores how Content Hub’s extensibility model, powered by Adobe App Builder, enables organisations to embed custom workflows directly into the asset distribution experience. We’ll outline the business challenges and explain how extensibility works. Business Problem: Last-Mile Workflows in Content Hub For many organisations, Content Hub has become the go‑to portal for accessing brand assets across internal teams and external partners. While it excels at asset discovery and delivery, the “last mile” of work often happens outside the platform. Once an asset is found or downloaded, critical follow-up actions typically occur in disconnected systems, such as:  Task and ticket creation in project management or IT systems  Approvals in separate review tools  Rights and us

Struggling with the idea of paying by operations and also not being able to filter document creation events by groups.Please add the ability to use enhanced filtering of events for Documents. We currently do not have the ability to filter by groups. My scenarios are having to run every time a document is added, and I have to run a subsequent filter to check the groups. This burns up a ton of operations. It would be nice to actually suppress the thousands of events that don’t match by group. 

Our preview environment is behind SSO login for employees and when they have PIN/passkey enabled on their profile the browser is able to pass information to the Azure Entra application. The embedded browser in Workfront is not able to pass this information from the user’s machine to the SSO provider, so they are unable to login. It would be helpful if the Workfront proof tool could support users with PIN/passkey enabled on their profile, so they do not need to decide between reviewing proofs and less secure accounts. 

As the Head of Digital Content Management and Communication Operations at EchoStar, I lead a team focused on improving how we work, embracing new technologies and building more effective processes.When my team began onboarding to AJO, we faced a familiar challenge: learning a complex new platform while delivering against aggressive business timelines. We didn’t have months to become experts before putting the platform to work. We needed to learn quickly, solve problems as they came up and build the team’s confidence along the way. We started using Coworker as a troubleshooting partner. What began as a way to navigate an unfamiliar platform has changed how my team approaches problem-solving and develops technical expertise. Changing the Way We TroubleshootOne of the biggest challenges with a new platform is knowing where to start when something doesn’t work as expected. With AJO, that might mean troubleshooting a campaign, understanding audience behavior or navigating complex data struc

The DMV WUG (Workfront User Group) is officially stepping out from behind our laptops and heading to Guinness Open Gate Brewery for our very first in-person social!Whether you’re an admin, a daily user, a process builder, or just Workfront-curious and wanting to see what the platform can actually do, this event is for you. Zero slide decks, no formal presentations—just a great evening of fun conversations, cold drinks, and real connection with local practitioners who get it. (And yes... I’ll still have my laptop with me in case we need to open an instance and solve a something on the fly!)Event Details:🗓️ Tuesday, September 29⏰ 5:00 PM – 7:00 PM EDT📍 Guinness Open Gate Brewery (5001 Washington Blvd, Halethorpe, MD 21227)🚗 Conveniently located in Maryland, just 20 minutes from the Baltimore Inner Harbor and under an hour from Washington, DC!Just walk right in, look for the Workfront User Group banner at our table, and jump into the mix.Attendance is totally open, but please hit the e

Enable Workfront Planning and Workfront Workflow calendars within Canvas Dashboards.Calendars can currently be created in both Workfront Planning and Workfront Workflow, but only standard dashboards support displaying them - Canvas dashboards do not. This creates an inconsistency in functionality, significantly limits data visibility, and forces users to switch between experiences to access key information which seems to defeat a lot of great benefit provided by dashboards.Bringing calendar widgets into Canvas Dashboards would close this gap, improve the user experience, and provide a more complete and centralized view of work, similar to what is already available in standard dashboards.

Workfront currently logs that a custom form was edited/resaved, but it does not provide granular details about what changed (for example, when custom field validation logic is removed/modified, when a calculated field formula changes, or when field configuration is updated). This makes it difficult for admins to investigate unexpected configuration changes, determine whether a change was accidental, and prevent recurrence—especially when changes appear across environments (e.g., sandbox and production) and require manual rebuild. Please add an admin-level audit history for custom form and custom field configuration that records:What changed (before/after snapshot or diff of validation rules, formulas, field settings, and form layout) Who changed it (user) When it changed (timestamp) Where it changed (environment and object: form name, field name) Ability to report on these changes (e.g., via a journal/audit report) and optionally export the history This would enable admins to quickly t

We need functionality in Planning that would allow new records entered in a planning space to go through an approval flow. To work around this, we’re using fusion to submit via Workflow and then send the plans to a Planning space. Feels like this could be much more efficient and there would be good several use cases for this. 

AEM Sites modernization is moving beyond manually rebuilding every page and component.With AI-assisted modernization, teams can potentially accelerate activities such as:Migrating content from legacy websites or CMS platforms Mapping page structures to reusable blocks Applying design-system patterns Creating new Edge Delivery Services pages Making style and template updates Previewing changes before deploymentBut migration speed alone does not define a successful implementation.A site can be migrated quickly and still create long-term challenges if:The content model does not match the authoring workflow Page structures are converted into non-reusable blocks SEO metadata, URLs or redirects are missed Accessibility and responsive behavior are not properly validated Integrations, personalization, search or commerce logic are overlooked The final site looks visually correct but is difficult to maintainThe current AEM Experience Modernization Agent approach is interesting because it combine