Product Communities

Business Requirement/Justification: For a Financial Organization, Security and Governance is a critical component in any solution that deals with its Customer data.To comply with internal Governance policies, we have different teams managing “User Access” and “Any Product Configuration and usage” activities.The Governance team which manages “User Access” do not have the technical knowledge on AEP or CJA to carry out activities like “Creating Connections” and “Data Views”.The team who has the knowledge of AEP and CJA are not authorized to deal with “User Access Management” activities as it is against our Governance policy. But for CJA, these two activities are coupled together and Only Product Admin has the ability to “Creating Connections” and “Data Views” along with an ability to “Grant New User Access or Remove Exiting” and “Create Product Profiles”.Hence, we want to decouple these 2 broad activities and let regular Product Users have the ability to “Create Connections and

Description -  when communicating within Updates on any level in workfront, it would be great to have the functionality to copy/paste a screenshot into the update section. Why is this feature important to you - provides a visual aide when communicating How would you like the feature to work - simple copy/paste into update section, or add ability to attach to update section Current Behaviour -  no option to do this, so team resorts to using outside systems like outlook, Teams.  

Description - Can the Data Dictionary listing for a variable include the settings around the variable (expiration, list enabled, etc.)? That way, non-admins can have easy access to the most current settings, without relying on an administrator to document either outside the tool or paste into the description.Why is this feature important to you - At large companies, there can be many analysts who do not have visibility to administrative settings for variables. Admins typically document these settings outside the tool, but that can easily become outdated (and requires that the analyst knows where to access the information). Admins can now add these descriptions manually to the Data Dictionary, but that will be quite tedious, can become outdated quickly, and is prone to human error.How would you like the feature to work - in the listing per variable, automatically include the settings information (allocation, expiration, type, list support, pathing enablement, etc.)Current Behaviour - Ad

Description - Currently based on the system's structure, in order for our team to pull in a detailed calendar/ tracker view for planning, we have to indicate those line items/ details on a planning project form. This is a confusing and extra clicks for the team from the current process of being able to easily add / delete line items to a tracker view. This is to also address the valid business needs where things change last minute and the team needs to easily be able to action. Why is this feature important to you - This will increase adoption & overall efficiency for our teams as they work compared to their current/ previous process prior to Workfront How would you like the feature to work - User should be able to see an option to add / delete directly on the report to add additional line items OR there should be a new feature launched in WF that allows for the ability to create and easily maintain trackers similar to Smartsheets, google docs, etc. This would a

It would be great if we could custom sort data in a report's summary tab. For example, I'm running an hours report, grouped by week. I'm trying to show the summary tab with the weeks sorted with the most recent week on top; however, there currently isn't a way to do that in Workfront.

Description - We need to be able to send assets(videos, images and docs) & metadata from Workfront to Widen and the other way around, according to the Adobe Support team they let us know the following:It looks like the Widen Integration was a supported out-of-the-box integration at one point, but was removed fairly quickly due to Widen changing some of their API This Widen Integration was removed and made unsupported in 2020 The reason that Widen still shows as a possible value for the externalIntegrationType field is so that documents linked with the Widen integration did not break. And we also know from Widen support team that Widen has new v2 APIs; however, it still supports v1 APIs. We have a need for OTB native connection to Widen. Why is this feature important to you -At HP Inc, we are using Workfront as our Project Management tool for Marketing Organization, we will have maybe more than 1K users if we manage to make it work as expected, the connectio

We would like to be able to print name badges at our event check-ins with the Marketo app.

Description - Currently there is no way for our clients (who are "external users" in Workfront) to view their proofs on a mobile device. The current Workfront mobile app does have some proofing capabilities but you must have a Workfront login to access. We would love someway for our clients to be able to review proofs on a mobile device (ipad/cellphone/etc). Why is this feature important to you -Our clients are busy and being able to review proofs on the go would help expedite feedback and streamline review process. Some clients also use just an ipad for their business hub (no computer) leaving the our proofing process unusable. How would you like the feature to work -Either proofs (including interactive) open naturally some how on a mobile device (ie in a web browser) or there is an app for reviewing that does not require an actual Workfront login. Current Behavior - Limited mobile proofing capabilities, must have a Workfront login to utilize.

Description - We've limited some of our users (group A) with the restriction (Never inherit document access from projects, tasks, issues, etc....) What workfront did was these images on updates was much like documents and so when the user adds an image to the update where group A was already included, they still don't see the image because the image is a document and did not inherit the permission of the thread! But there's no way to change the sharing permissions of the image to allow group A to see it either! The function needs to be corrected so that the document (image) inherit permissions on the updates thread or give us a button to actually share the image. Why is this feature important to you - there's no button to change the sharing permissions.How would you like the feature to work - The function needs to be corrected so that the document (image) inherit permissions on the updates thread or give us a button to actually share the image. 

Description - When using the Assignments object to display Issues by Assignee for a specific Queue Topic, we were advised by Workfront to utilize Breadcrumbs as a text mode filter.  e.g., DE:opTask:queueTopicBreadcrumb=ExampleDE:opTask:queueTopicBreadcrumb_Mod=cicontains Unfortunately, the performance of our reports becomes very slow when utilizing this filter.  While we can use other objects to report on assignment (e.g., Issues), the accuracy of those reports is lower (e.g., Issue may be assigned to multiple assignees which is not depicted accurately in the Issues object). Why is this feature important to you - This is important for our organization as the performance of the report is very slow; sometimes the report results will time out. How would you like the feature to work - (A) Allow Queue Topic as Filter on the Assignments Object in reference to Issues.  (B) Adjust/resolve the performance of Breadcrumbs in filtering.  (C) Provide a field/

Description - Make Proof capability available in Sandbox 1 Why is this feature important to you - We can't test our end to end workflow in any dev environment because at least one key function is missing in any environment. If Proof could be available in Sandbox 1, Sandbox 1 would be very close to mirroring our prod environment. How would you like the feature to work - Make Proof capability available in Sandbox 1 Current Behaviour - Proof cannot be made available in SB01. It is only available in Preview. Preview is not helpful for testing dev work since things that are built out in preview are erased every week. 

My organisation has been trying to move to using curated Virtual Report Suites.  However, we have had to abandon these plans because of the following 2 main problems:1) Segments can either be shared to everyone or no one2) Users who create segments metrics are unable to see what they createDetails of the issues encountered...There are now 3 administrative capabilities relating to segments:User admin control over creation of segmentsSharing of segments (e.g. clicking “share”)Customization of Virtual Report Suite Components (VRS Curation)Unfortunately, they interact with each other in bizarre and contradictory ways.  However, all the problems seem to stem from the “Customization of Virtual Report Suite Components” capability.Issues observed:The sharing of segments becomes all or nothing.          This is because:Any segment that has been included in VRS curation become visible to all users of that virtual report suite (even if the segment is not “shared”)Shared segments that are not incl

Request for Feature Enhancement (RFE) Summary: We were able to enable for a read-only administrator almost all monitoring dahsboards that are located under the "Operations" menu of AEM administration site (on premises installation): Health Report, Monitoring, Diagnosis, Jobs, .. However we are not able to enable in read-only the System Overview dashboard. Is there a specific permission we must apply, otherwise would it be possibile to implement it?   Use-case:   Current/Experienced Behavior: Only Administrators can access the "System Overview" dashboard  Improved/Expected Behavior: Read-only Administrators should be able to access it to Environment Details (AEM version/service pack, any other specifics if applicable): AEM 6.5.8 Customer-name/Organization name: Gruppo Intesa Sanpaolo - Direzione Sistemi e Servizi Screenshot (if applicable):   Code package (if applicable):  

It would be helpful to be able to add a document to a task from a project summary page instead of having to open a new tab. We are able to add updates but not able to add documents from this page. We can also add multiple documents at once to the actual project and then "move" them to a specific task, but this is still the same amount of clicks as opening each task. 

Enable users to personalize specific weekdays within the "in-time frame" constraint. As an illustration, in our email calendar scenario, beginning from Saturday in Week 1 through Friday in Week 2, having the ability to select specific weekdays for filtering or constraints would be beneficial.   - This Week S S - This Week M F - Custom Saturday - Friday    

We are having an issues where the Custom message carries over from each Stage causing confusion for the next Stage recipients in our automated workflows. Right now, we don't see a way to customize each stages message. Having each stage have its own custom (or template) message would help reduce confusion. I sent this as a ticket, but was told this is not an option yet

We wanted to have a detailed template management process. That means, whenever a change is made to a template, "date of change", "Changed By", "Details of the change" all needs to be tracked and we should be able to create a report out of this.Our company has 3000 plus users, and we have more than 50 group admins. Group Admins has the writes to create/Update/Delete a template. So if there is no tracking, it will become very critical to run the business, if anything unwanted happens in the system due to the changes in the templates. So we request you to have a detailed Template change tracking process in Workfront.As a matter of fact, every critical objects in Workfront (Custom Forms, Templates etc..) should have this kind of tracking system for any business to trust Workfront as an Enterprise Application for a company.What are some of your other customers currently doing to track these critical system changes?Does AWF have any best practice in place for tracking, or is this an update t

When generating Credential Details through an API in the Developer Console it would be great to assign a friendly username to the credentials rather than having the Technical Account address. This would make it easier to recognise resources that have been created or modified using the API (such as Analytics and Data Collection).Adding a 'Friendly name' field to the Credential details tab in the Developer Console. Currently, a users name is shown as the Owner/Last Modified on various components (Workspaces, rules etc).  If an API creates the resources, the full technical ID is shown instead.  It would be create if this was a friendly name instead.

Request for Feature Enhancement (RFE) Summary: Using the features provided by Document Cloud PDF Viewer as outlined in this link: https://experienceleague.adobe.com/docs/experience-manager-cloud-service/content/assets/manage/manage-pdf-documents.html?lang=en#multi-page, we can annotate on PDFs (and other document formats converted to PDF).However, the annotations can only be viewed by someone who has access to AEM. In the case that someone who doesn't have access to AEM needs to get a summary of the annotations to a particular document, it is currently not possible to download the annotated PDF as displayed by the Document Cloud PDF Viewer. There is no download/print/export button available, and even the "Print" button on the main toolbar for an asset won't print the pdf in full (that one only prints the first page rendition of the asset). Use-case: Users without access to AEM needs to get a copy of the asset (PDF or converted to PDF) with the annotations that was added

I came across a really strange one this week. On the Sales Person, a standard field is available for the mobile phone number. However, this field is not visible in Marketo's UI. So even if there is data being sent there from CRM you cannot leverage this data via a token to communicate this number to customers or leverage alerts via SMS/Whatsapp to the sales person's phone. Having the field currently holds no value and any data only takes up server space. It would be great if the field could be made available on the UI.

Are there any plans to add interactive hotspots for Marketo emails to  enhance user engagement and interaction within emails?. Including some of these features: Clickable Images and Graphics: Allow recipients to click on specific parts of an image or graphic within the email to trigger an action, such as opening a link or expanding a product description. Product Showcases: Display a product catalog or gallery within the email, and let users click on individual items to view more details, add them to a cart, or navigate to the product page on your website. Navigation Menus: Create a mini navigation menu within the email, allowing users to jump directly to different sections or pages of your website. Video Thumbnails: Embed video thumbnails that, when clicked, play a video right within the email itself or redirect users to a landing page where the video can be viewed.Obviously need to consider compatibility and test thoroughly to ensure a consistent experience across di

As someone working within Marketo's Design Studio section, I often find myself leaning on a tool called Adobe Illustrator to design SVG images.   You may have heard of it.   Unfortunately, when validation rules were set up to check SVG files in Marketo Engage's Images and Files section, a mistake seems to have been made. When you use the default SVG Export Plugin, which Illustrator very much points you towards, the output contains xlink code. This is most commonly noted in the opening tags (xmlns:xlink, xml:space), but it also rejects any code within the SVG that is intentionally using xlink! For example, I have had to replace <clipPath id="SVGID_2_"> <use xlink:href="#SVGID_1_" style="overflow:visible;"/> </clipPath>  with alternate options—effectively making me redraw the entire graphic. While the community has offered some stopgap ways to address this (spoof a different MIME type, use one very specific form of SVG output), this is really co

Description - Background: There is a large project that personnel had added 10 custom forms to, on templates that were previously set-up (I'm sure personnel at the time didn't realize there was a limit to custom forms allowed per project). There is an 11th custom form I need to add, that is added to every project because it has calculated fields that auto-add to reports, for delivery managers and leaders to see unique project information in the most efficient view they require for planning purposes. Issue:Due to the hard system setting that limits the number of Custom Forms allowed per Object to only 10, and due to all 10 forms currently being utilized on this particular project, I am unable to add the 11th custom form required for reports (I can't delete any of the other forms, as they are all being utilized for the project). Why is this feature important to you - As stated above, the 11th custom form I need to add is admin-only, and is required to be added to every pro

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