Product Communities

Calling all Workfront Admins!   Do you have a strategy for HOW and WHAT you communicate to your end users about Workfront? Anything from letting them know about new functionality, about updates to workflows, new training, tips & tricks, etc.? If so, would you be open to a quick, 30-minute chat? I'm part of a team that creates programs that help customers better adopt and use Workfront, and my next big project is creating a set of communication templates to help Admins as they communicate with their users. (For anyone who has seen the Inherited Instance Checklist we recently launched, that was built 100% from feedback gleaned in interviews just like this!) You can see my availability and book time with me directly here. I'm hoping to talk to at least 10 Admins by the end of April to make sure I'm heading in the right direction.  Thanks so much to anyone willing to share their time and experience, I genuinely appreciate it (as do our future System Admins!). Drop a comm

Hi Journey Optimizer Community users,   We are out with the latest Adobe Journey Optimizer product release for March 2023. For detailed update on New Capabilities, Improvements, and other changes, check here: Release Notes New capabilities In-app channel (General Availability): You can now send personalized In-app messages to your app users within a campaign. Use Journey Optimizer to design notifications and customize the message layout, display, text, and buttons to create a seamless experience. SMS click tracking: With SMS click tracking, you can monitor the performance of your shortened URLs, identify who clicked on them, and use this data to retarget those customers with subsequent campaigns. Use Tags in your Journeys (Beta): As a Journey Optimizer practitioner, you can now organize your business objects using tags. Tags are a quick and easy way of classifying objects to improve search. This feature is currently in beta and only available for Journeys. &n

Release 8.4.5 April 3, 2023 Patches Fixed an issue which could lead to a duplicate key constraint error if several approval workflows were set to the same schedule.  Fixed a regression issue introduced by NEO-54474 (8.4.4) which led the style attribute of the body tag to be changed when uploading an image in the Digital Content Editor (DCE).  Fixed an issue which could lead to an error when exporting data using a CRM connector if the temporary table had a primary key defined as long instead of uuid.  Fixed a regression issue introduced in 8.4.1 which could lead to errors in package export, FDA over HTTP and reporting.  Fixed a regression issue introduced in 8.3.8 which could prevent the delivery status from being correctly updated for deliveries with negative IDs.  Fixed an issue with boolean fields when importing data using the Big Query connector.   Check out the details about other improvements and fixes in this latest Campaign v8 Release he

As of March 2, 2023, Workfront offers a new and improved way to calculate a user’s capacity using the Work Time field that will enable you to see the true availability of your global teams based on region-specific schedules.  Up until now, if you wanted to adjust the amount of time a user had each day to work on project work, you had to adjust the FTE (Full Time Equivalent) value.  This presented an obstacle when the User schedule was used versus the Default schedule to calculate resource availability because in this case the FTE value was ignored.     Now, with the new Work Time field located in the user profile, you can adjust capacity and still have resource availability calculated using the User’s schedule. The available hours in the Resource Planner and Workload Balancer will reference the user’s schedule and reflect availability based on the Work Time value entered.    The Work Time field is adjusted by entering a decimal value between 0 and 1.&

After May 19, 2023, access to the Adobe Marketo Engage classic experience for the following Design Studio assets along with the ability to toggle between classic and the modern “New Experience” will be deprecated from all Marketo Engage subscriptions as we focus on delivering our modern user experience to all our customers:   1.  Email Template Details Page 2.  Landing Page Template Details Page 3.  Form Details Page 4. Snippet Details Page   We have already brought some of our most popular Marketo Sky innovations to our modern experience and ensured that all the capabilities in the classic experience are available in the modern experience. And the response to the modern experience has been positive till now.   As Marketo Engage gravitates towards redefining the way marketers conduct their daily activities with higher productivity, improved ease of use, and optimized workflows, we would like to transition the user experience completely to the modern experi

Help us determine the new look and feel of the new home/landing page experience. Sign up here:   Thank you all so much for signing up. We've received plenty of good feedback for now and will open more opportunities in the future as we near beta.

  We are excited to announce some important updates released to Dynamic Chat this month that we think you’ll find useful.   Chat Transcript  As you may already know, all lead engagement with the chatbot is captured as an activity against the lead in Marketo Engage. Now you can see how the conversation went with the chatbot transcript. A new attribute "Chat Transcript" is added "Engaged with Dialogue" activity type which captures the URL of the conversation transcript.   Once you open the URL, you can see the conversation between the person and the chatbot.   You can view the conversations either in the chatbot window or in plain text format, along with dialogue and time details on the right.   Support Integer and float field types Now you can sync and capture Integer and float data type fields into Dynamic Chat from Marketo. In the map-to-response option, you can see the data types along with the field names. You can use these attributes

Hi folks,  Here's what's new in the latest Adobe Journey Optimizer product release for February 2023. For detailed update on New Capabilities, Improvements, and other changes, check here: Release Notes   February 2023 Release Notes New capabilities In-app channel (beta): You can now send personalized In-app messages to your app users within a campaign. Use Journey Optimizer to design notifications and customize the message layout, display, text, and buttons to create a seamless experience. Export Journey Optimizer Datasets to Cloud Storage Destinations (beta): You can now establish a live connection with cloud storage locations in order to export the content of your datasets. Available destinations are: Amazon S3 Cloud Storage, Azure Blob, Azure Data Lake Gen 2, Data Landing Zone, Google Cloud Storage, SFTP.   Please find the details and cautions around the beta features along with the improvements delivered in this release here: Latest Release &nbs

  We are excited to announce some important updates released to Dynamic Chat this month that we think you’ll find useful.   Roles and Permissions  Now manage access to your Dynamic Chat users with new roles and permissions functionality. Now you can create your own product profile and add different combinations of permissions to manage access to users.   Also from now on we can create the following 3 default product profiles with respective permissions: - Marketing Admin - Marketing user- Calendar Agent   Globalization of static content Most of you already know that you can create dialogues for non-English visitors, but we heard feedback from you that this serves the majority of the need but there is system-specific content that still shows up only in English.  we have implemented a language selection feature at the dialogue level and system-specific text will be automatically translated into the respective language for a  v

Details Adobe Experience Manager as a Cloud Service Release Overview Video 2023.1.0 This highlights of the latest features and innovations for the January 2023 release for Assets, Forms, Sites, and Cloud Foundation. Prerelease features: Sites: GraphQL Pagination, Sorting, & Hybrid Filtering Release features: Assets:Adobe Asset Link Update for CC IntegrationMy Workspace InnovationDownload Report Forms:Create Templates from Wizard-created FormsUse Core Components in Adaptive forms editorImproved Microsoft IntegrationsFront end pipeline support for Adaptive Forms Cloud Foundation:HIPAA-Ready with Enhanced SecurityRapid Development EnvironmentsCloud Manager: Updates Release Overview Video Seed Q&A Please use this thread to ask the question related to this release. See all the Previous Releases here and Current Release Notes here.

Hello! I'm Elissa, the UX/Product Researcher for Workfront. I'm trying to recruit customers who heavily use Requester licenses (which will soon be called "Contributor" licenses), because we specifically want to talk to requesters and learn how they manage their work today and how they use Workfront. So, if you use Requester licenses and would be willing to connect us to someone in your organization who actually requests work, we would be super appreciative! Here's a link to the study to sign up for a session if you know someone who's interested: Requester License Discovery  Please let me know if you have any questions or need me to open up additional time slots! @jessicashayanpm 

Hi everyone,  Here's what's new in the latest Adobe Journey Optimizer product release for January 2023. For detailed update on New Capabilities, Improvements, and other changes, check here: Release Notes   January 2023 Release New capabilities Data Hygiene: Adobe Experience Platform provides a suite of data hygiene capabilities that allow you to manage your stored data through programmatic deletions of consumer records and datasets. This capability is now available for Adobe Journey Optimizer. Email content templates: You can now create standalone content templates that can be leveraged across journeys and campaigns for quick reuse.   Find the improvements details and other detailed information here: Latest Release   Feel free to reach out in case you have any questions and/or feedback through the below comment section.

The Design Studio Assets delivered in the New Experience as a part of Jan 2023 release are:   Snippet List View:   From Jan 2023 release, Marketo Customers would be able to get a glimpse of Marketo’s next generation experience for Snippet list view. Marketers will be able to discover Snippet list view with a brand new experience to enhance usability through uncluttered view as well as perform bulk actions on multiple snippet assets. A toggle switch placed at the bottom of the screen will help with the transition from old experience to the new experience and vice-versa in order to avoid losing context and help retain the changes. Users will be able to obtain a comprehensive view of all the snippets, perform quick actions and use filters to shortlist relevant snippets based on name, status and archival state.     Landing Page Template List View:   From Jan 2023 release, Marketo Customers would be able to get a glimpse of Marketo’s next generation experience for La

Hi AEM community, Happy New Year! You're invited to share your thoughts on the AEM migration process, specifically on the use of Cloud Acceleration Manager and Cloud Manager. When you adopted AEM as a Cloud Service, did you migrate from another AEM instance? If so, I’d love to hear from you and get your feedback on some design ideas for Cloud Acceleration Manager. Please use the link below to pick a time that will work best with your schedule:Schedule your 60-minute sessionThis is a chance to give feedback on the migration process as well as weigh in on early prototypes for connecting Cloud Manager and Cloud Acceleration Manager.Forward to your coworkersThe link above is unique to you. To share with others on your team who were part of the AEM migration, or to share with consultants who have helped with your migration, send this link: https://experiencecloudpanel.adobe.com/c/r/cloud-acceleration-managerI look forward to speaking with you!Thanks,Ande Reisman  |

Release 7.3.2 - Build 9356 November 21, 2022   Find the detailed release information here: Latest Release   Compatibility updates Adobe Campaign is now compatible with PostgreSQL 14. Following the end of life of Microsoft Internet Explorer 11, the HTML rendering engine for dashboards in the client console is now using Edge Chromium. Improvements The Google BigQuery connector now fully supports boolean fields. You can now configure the IMS cookies validity duration in the Configuration for the redirection service section of the serverConf.xml file. This applies to the following cookies: uuid230, nllastdelid and AMCV_  The IP can now be hidden in the “/r/test” request by setting showSourceIP to false in the redirection node of the serverConf.xml file.  Deprecated features Social Marketing with Facebook is now deprecated. You can use Twitter integration to post on social media, or work with Adobe to create a custom chan

Hi All! You all are invited to share your feedback on the current Adobe Workfront release process.  In this 10 min survey, we are looking to understand how your organization prepares for the new capabilities being released, and what would be the ideal cadence for Workfront releases for your company. Your participation in this survey will help us make our releases better for your organization.  If you’re interested, please use this link to start the survey.    Thank you in advance for your feedback! Josh Boston - Adobe Workfront Program Management

Hi everyone,    I'm a UX designer at Workfront and I'm looking for a few volunteers to do a quick usability test. Here is the link! https://t.maze.co/125739974   If you have any questions after taking the usability test, please email me at edenwen@adobe.com.   Thank you in advance for your time, Eden

Release 8.4.2 October 28, 2022   Check out the details about the improvements and patches in this latest Campaign v8 Release here: Release 8.4.2   Feel free to reach out for questions and feedback through the below comment section.

Hi everyone,    I'm Eden, a UX designer for Workfront. If you have 30 minutes to spare and would like to provide feedback on our proposed designs for the tasks and requests widgets for the new Home experience, please sign up! I'll be limiting to the first 5 people to sign up for this round (if the link below works, you're part of the first 5 people).    https://calendly.com/edenwen/30min-1   Thank you!    

We have a new release for the Adobe Journey Optimizer product for October 2022. For detailed update on New Capabilities, Improvements, and other changes, check here: Release Notes October 2022 Release Improvements The Force reentrance on recurrence option has been added in recurring read segment schedule parameters. A message was added to the user interface to warn that subdomain, landing page subdomain, PTR record and IP pool configurations are common to all sandboxes and thus any modification to one of these configurations will also impact the production sandboxes. The steps to upload the suppression list as a CSV file from the user interface have been modified.  You can now archive completed and stopped campaigns.  Find the detailed release information here: Latest Release   Feel free to reach out in case you have any questions and/or feedback through the below comment section.

Hi Everyone, Exciting news! We have a new UX team at Workfront dedicated to improving the connection of the platform to itself, and I'm helping with the team's first initiative. We are interested in talking to people in marketing organizations about the way you hand work from one person to another during a campaign. At Workfront we feel like we understand what our customers need once they're in each area of our product, but we do not feel as though we really understand how the handoffs happen. If you're interested in speaking to me and the new UX Platform Architect, Dan, please sign up using this link: https://calendly.com/wf-product-and-design-research/marketing-work-orchestrationPlease note that we may need to schedule a follow-up session depending on how much we get through in your first sign-up. Additionally, if you know of any other team members within your marketing organization who you think would be great for us to speak to, please let us know! Tha

Hi Everyone, Exciting news! We have a new UX team at Workfront dedicated to improving the connection of the platform to itself, and I'm helping with the team's first initiative. We are interested in talking to people in marketing organizations about the way you hand work from one person to another during a campaign. At Workfront we feel like we understand what our customers need once they're in each area of our product, but we do not feel as though we really understand how the handoffs happen. If you're interested in speaking to me and the new UX Platform Architect, Dan, please sign up using this link: https://calendly.com/wf-product-and-design-research/marketing-work-orchestrationPlease note that we may need to schedule a follow-up session depending on how much we get through in your first sign-up. Additionally, if you know of any other team members within your marketing organization who you think would be great for us to speak to, please let us know! Thanks, 

Hi all,   I hope you are well! My name is Susan Aziz part of the Adoption & Retention team, building programs to make sure customers are successful using AEM. I am looking to interview customers who use Cloud Manager. During these interviews, I am hoping to learn more about customers’ onboarding challenges and their ideal onboarding experience to ultimately help influence the future of Adobe Experience Manager email and in-product programs.   If you are interested feel free to sign up using my Calendly link.   What to expect during the 30-minute meeting: Discussion around customers’ onboarding journey (challenges, successes, etc.) Identify potential gaps in the content that currently exists and identify net new content opportunities with customers.  Looking forward to hearing from you all!   All the best, Susan Aziz

Adobe Workfront Mobile team is working on bringing Agile Boards' functionalities into our mobile application. We would really appreciate getting your early feedback on our ongoing prototypes. The testing should take about 10-15 minutes. If you're interested, please use this link to start testing!   Thank you.Anna Balyan,Sr. UX Designer, Adobe Workfront.   #mobile

Hello Everyone,  Here's what's new in the latest Adobe Journey Optimizer product release for September 2022. For detailed update on New Capabilities, Improvements, and other changes, check here: Release Notes   September 2022 Release New capabilities Dynamic content & new conditional rule builder: You can now create dynamic content to adapt the content of your messages based on conditional rules. API-triggered campaigns: In addition to existing scheduled campaigns, you can now create API-triggered campaigns in Journey Optimizer and invoke them from an external system using APIs. Data Access Control: Through attribute-based access control, administrators can control access to specific objects based on certain attributes. These attributes can be metadata added to an object, such as labels. Starting this release, administrators can also define user roles that have access to only specific fields and/or objects, and data that correspond to those fields and