Campaign Classic v7 & Campaign v8

Hi Team,We have requirement to set up Double Opt In for the one of the country Audience, my client has multiple countries.But this double Opt in should be set up for one country.CTA Button to Submit the information of the Landing page.if the contact exists and opt in>> Error message: this email already exists.If the contact exists and opt out>> update the OPt in status to YES and trigger the double opt in email.If the contact does not exist>> create contact as opt in and trigger the double opt in email.Can we able do above validations using landing page Input Fields entry and submission.And other handI tried one Landing page and submitted form. But the No longer contact by email, is updating as No. But until double confirmation this should be update as Yes.Once the confirmation email triggers using service, in that email, will send one Landing page for double Opt In confirmation.Once user click Confirmation Button, No longer contact by email, will

Hi, I'm trying to publish a workflow and after its starting from the query it stops at the split condition.Plus can see some new icon on the left instead of "Start" button at the worflow list and other options (start/restart) buttons greayd out. Please advise!

Hi All  I need to provide the client with a list of users along with their last login date and time for audit purposes. Could you please confirm where I can find this information in the Client Console or Admin Console?Additionally, I need to identify and disable users who have not logged in for the past 90 days.@parthasarathy can you please help me in this  Thank you.

Hi everyone, I have one main folder called "recipeint" where all records are kept and stored. I have create 2 sub folders from there to create 2 different views that can be used in the workflow to fetch data using query and I am able to do this. However, I want to hide the main folder from that list of selectable folder. I have checked off the checkbox - "Hide this folder from the lists" under property of that folder. But even after that, I can see that folder while I am selecting folder view under query in the workflow creation step. Can anyone please tell me whether I am doing correct thing or did I understand this checkbox incorrectly? Thanks,Vinay

I’m trying to build a query in Adobe Campaign Classic to target recipients who clicked on a specific link in a previous email send. However, the link structure may vary slightly each time due to appended tracking parameters, so I’d like to use a "contains" condition rather than an exact match.Objective:Target users who clicked any link that contains a specific keyword or part of a URL (e.g., “/offers/summer-sale”) in a past delivery. Thanks in Advance

Hello everyone, A question, is there any way within a delivery to stop the sent dynamically according to the number of recipients to be sent? For example, if it exceeds 100k recipients, or if it gives an error or requires approval, but if it is less than 100k recipients, it will be executed automatically. We are aware that one option would be to include it in a workflow with a test node to validate it before delivery, but we have a requirement to reduce the number of nodes in the workflows. Thanks

I'm encountering an error when I click on the Login button. Could anyone please advise on the quick steps to resolve this? Thanks.

Hi all,   Need an advice from the community on your experience about migrating stuff from v7 to v8 via standard packages.   As such, if you package something from a v7 instance, and try to deploy to the v8 instance you get an error during deployment stating that the source instance build 7.something is lower than the target instance build 8.something. To overcome this, you can update the package build version manually in the package xml and deploy the package. It has worked fine as a POC for most of the entities. But is there anyone who has had an experience deploying from v7 to v8 in such fashion and can share some guidelines (do's/dont's).   This is jus about migrating the entities, not any recipient related or other custom table data. I know there are some features in v7 which are no longer available/supported in v8, so they are out of question.   I know Adobe does not recommend this, instead they recommend to move to v7 managed services first and then they would

We are getting this error when we are linking the data from an excel file using data loading. We even faced this when the data was stored in a List in ACC and linked the list. We tried restarting workflow, adding an enrichment before delivery or/ and after linking enrichment. But same error. Temporarily we are using a work around of string the final data into a list and then using that list to send out the deliveries.  Any way to solve this issue other that the work around I mentioned above.Below is the screenshot of the error.Here is the text version:05/29/2025 9:14:55 AM PGS-220000 PostgreSQL error: ERROR: relation "wkf593291937_491_1_all" does not exist LINE 1: ...taId FROM wkf593291937_476_1 AS Ext_W0 INNER JOIN wkf5932919... ^ SQLState: 42P01.05/29/2025 9:14:55 AM WDB-200001 SQL statement 'INSERT INTO wkf593291937_491_2_ALL(iLineNum,sCountry,sMarketing_Name,iProductId,sFlavor_Name,sPLU,sProduct_Description,sProductName,iTargetDataId ) SELECT Ext_W0.iLineNum,Ext_W0.sCount

We are actively trying to manage the burgeoning number of audiences in AEP and then "downstream" in Campaign v8. I've been told to "expire" any no-longer-necessary audiences in both tools, but I'm not sure how to do this.

Hi , i have restriction of accessbleif on atrribute named as “abc” , now i want to use this fields value in js , how i can do it , i tried but its showing empty value for me in js but this attribute have actual values.

Olá Estou fazendo algumas campanhas no Adobe Campaign, porém, a delivery de push no painel da campanha está com status de sucesso = 0%, porém, recebi o push e no retorno das tabelas, também aparece que recebi. O que posso fazer pra ajustar?

Hi All, I have created custom target mapping, all 3 delivery log, exclusion and tracking schemas are created, while testing email delivery through own email id i can see entry in delivery log and tracking , what is best way to test exclusion , i have already setup custom denylist field for email in target mapping, once my email/id is quarantined, what is best way to delete entry from exclusion schema, so i can do further testing on same email. and also some insight in denylist will be helpfull or any additional info while seting up and testing denylist .Thanks in advance.

Hi Everyone,While uploading an AMP mailer using the Browser folder option in the Email Delivery template, I noticed that Adobe Campaign Classic (ACC) does not properly update image paths to URLs. Upon investigation, I found that the issue is due to the use of <amp-img> tags in AMP mailers, whereas ACC expects standard <img> tags.  As a temporary workaround, I’m currently renaming all <amp-img> tags to <img> before uploading the HTML into ACC, which resolves the issue for now.However, I’d like to understand if there’s a permanent solution to this—perhaps by making changes in the Input Forms or updating configurations in serverConf.xml to support <amp-img> or custom image extensions?Any guidance or recommendations would be greatly appreciated.Thanks,Krishna

Hi,We have configured Pressure rules for Android and iOS, but they are not showing up in exclusion tab or in exclusion summary.We configured contact date in delivery as well using control typology and made sure control typology will apply first and pressure will apply after that. Need your help. @vraghav  Thanks,Krishna

Hello everyone, We have many workflows planned by external signal or by schedule, and sometimes we have errors that cause the workflows to fail, is there any way to rerun the workflows all at once without having to go in one by one and do it manually? Thanks in advance

For email campaigns within Adobe Marketing or events within Adobe Message Center are you always following the recommendation to exclude quarantined email addresses? While we understand the ISP health and deliverability stance from Adobe on sending emails to quarantined email addresses, we have recently identified a population of previously quarantined email addresses that we know are valid and are now reconsidering recommended approach to what we consider standard “servicing” and “marketing” email communication. Please note, this question is specifically targeting email addresses that are considered quarantined by adobe standards and not “denylist – spam complaints”.   In addition, have you considered periodically resetting quarantined email addresses back to valid?

Hi, How to find a particular distribution list to add members to it? Note: It's not the same as recipient list.

How do I add new fields to the detail view of recipients?Besides name, family name etc. I want to add existing fields to the shown fields. How do I do that? 

Hello, Currently, if a file transfer activity is set up with the "File download" action and "Delete the source files after transfer enabled", if no file is specified in the activity, it will download & then delete the entire content of the S3 bucket and all child folders. where is the fileTransfer activity configured in ACC?is there a documented modification to this behavior to limit deletion to only one object?Thanks,Skyler

Hi All, i have created 3 typologies with various typology rules on custom schemas , rules have js, filtering, pressure and various conditions and now i want to export these typology and typology rules to another instance , what is the best way to do so i dont miss anything,Do i need to create different packages for rules first then typology or we can do so in same package 

Hi, I have just installed Adobe Campaign Classic v7 Build 7.3.4 build 9364, along with Postgres version 14.17 and OpenJDK 11.0.26. I am attempting to launch the server for first time with the command nlserver start web in Powershell. I get the following output (my PC is in French, my apologies) PS C:\windows\system32> nlserver start web 11:19:15 > Serveur applicatif pour Adobe Campaign Classic (7.3.4 build 9364@8f3ef8e du 04/09/2023) 11:19:15 > Lancement de la tâche 'web@default' ('nlserver web -tracefile:web@default -instance:default -detach -tomcat -autorepair') dans un nouveau processus 11:19:15 > Serveur applicatif pour Adobe Campaign Classic (7.3.4 build 9364@8f3ef8e du 04/09/2023) 11:19:15 > Démarrage du serveur Web (pid=1628, tid=17304)... 11:19:15 > Arrêt du serveur Web (pid=1628, tid=17304)... The server starts and immediately stops. Any ideas as to how to resolve this? 

Hi, I'm trying to install a local instance for educational purposes,As following steps, i installed Oracle jdk, postgres and downloaded ACC v7 build 9346.While I was installing the ACC server, it keeps shouting this error as in the screenshot. "System error: access is deniedBAS-010002: parameter error" Is there any way that I can get help for this issue?Also, Does anybody know if I can install local instance for campaign v8?

Based on the documentation here, I understand sending audiences from AEP to AC will be more streamlined in Adobe Campaign v8: https://experienceleague.adobe.com/en/docs/experience-platform/destinations/catalog/email-marketing/adobe-campaign-managed-services#_blankA few questions:1. Will the data be stored as a List in AC? 2. Will we be able to export array data - note, the mechanism to export array objects already exists in current state AEP, but it is not very straightforward. Custom coding is required at the destination setup level. Will this change at all with v8? I am guessing not, since this will be an enhancement to AEP, rather than AC, but asking for confirmation.

Hello,I am trying to set a variable using targetData in Javascript.  My code looks like this but I keep getting "targetData not defined" error message.  I've confirmed my targetData and the alias is correct.  Any ideas?  I will need to use the vars.deliverylabel in a file name in a file export activity. // Get delivery labelvars.deliverylabel = targetData.@deliverylabel;