Adobe Workfront

Hello Community!We have been asked a lot recently and in the past to give exports of forms so we can review and collect feedback on fields. We have a report to get the fields from a form or multiple forms BUT have not been able to figure out ways to get it to populate in the same order as the forms.  There is just an ongoing annoyance that we cannot get an export into excel that is in the same order as the form itself. We then need to either just give a stakeholder the data dump and say “figure it out” which they are not always thrilled about, or we spend A LOT of time doing it manually. Is there ANYWAY to do this better? Fusion, text mode, etc.? 

Hi all, I'm trying to run a report with the number of unique proofs approved that were authored by a creative team. So far I'm seeing multiple approvals of the same proof, and I'd like to eliminate multiple approvers and versions of the same proof document. The filters I'm currently using are for the team (proof owner ID), dates, and document version >> proof decision contains approved. Any suggestions would be immensely appreciated 🙂 Thank you! 

@jasonbarron, in the quarterly update meeting yesterday you mentioned the new approvals feature allows for any user added as a reviewer to see reviews waiting for them. Has this function been developed yet for proof? It would be extremely beneficial to be able to run a report on this to add to their dashboard.

I have "Time off" and company holiday calendars created where my team can add their PTO and I can add company holidays.  I would like the workfront project tasks to "skip" over/blackout a PTO date for that employee that indicates a PTO date.  And also for tasks to "skip" over and account for company holidays.  This fuction seems to work for some of my team but not others.  Is there specific steps that I need to take to have this function reflected for everyone?  I was trying to locate some type of guide or tutorial on this subject, but I can't seem to find what I'm looking for.  Any guidance would be appreciated!  

I have a user who when receiving a request is able to convert the request to a template but not a blank project. What setting do I need to update for her to have access?

Dear All, I’m currently working on a solution to digitize our product specifications, which are presently managed offline using custom forms. So far, I’m confident that most of the requirements can be met, with one exception: handling assets (images) associated with each specification.I’m wondering if there’s a way to include images directly into the form so that they are displayed when the form is exported to PDF. For storage purpose I can use either WF or OneDrive.  Kind regards,Lukasz  

How can I get the Project Manager name to populate on a task-level report? It's not a specific task or project field but I can get it to populate on project reports and not on task reports. I've even tried this formula which has worked on project-level reports but hasn't worked on task-level reports:description=Project Managerdisplayname=Project Managerlistdelimiter=<div>listmethod=nested(projectUsers).liststype=iteratevalueexpression=IF({user}.{role}="Project Manager",CONCAT({user}.{name}),"")valueformat=HTMLI know Adobe's focus is more on building APIs with other reporting tools than on actually updating their reporting capabilities, but there has to be a way to do this right?

We're excited to announce the very first Workfront Champion Office Hours in which Kaylee Richard will be presenting "OpenAI in Workfront Fusion: Easy Wins for Smarter Workflows." Join us on Tuesday, December 9th at 11 am ET / 8 am PT to learn more.   Click this link https://workfront-augs.adobe.com/adobe-workfront-champion-office-hours/ to sign up for the event.   ---   OpenAI in Workfront Fusion: Easy Wins for Smarter Workflows   Curious about using OpenAI inside Workfront Fusion but not sure where to start? This session offers a clear, accessible introduction to building OpenAI-powered workflows—no development background required. Attendees will see how Fusion and OpenAI can work together to automate everyday tasks, including a real-world example that uses OpenAI for proofreading and content enhancement. The session focuses on practical lessons, simple building blocks, and the approachable side of Fusion. Whether you're exploring AI for the first time or look

Hi,Hoping someone can tell me if I'm totally mis-remembering. We, like many customers, use request queues and convert those requests (Issues) to Projects, often using Status Keys to tie requests to their respective Projects. I am 90% sure that I used to be able to clear out the Default Duration in the Queue Details area so that Issues submitted to that queue do not automatically get a Planned Completion Date (thereby eliminating unwanted late reminders for those Issues that are open pending their Project's completion). It seems that with recent UI updates, it's now not possible to hit backspace in that field to clear it out, as saving it just puts the default of 1 Day back into the field. Now users are getting email reminders about late Issues that ideally wouldn't have a Planned Completion Date. Can anyone confirm whether I'm remembering this correctly? I did open a Support ticket but they weren't sure that it used to operate this way, and said I'd have to submit an Ide

Hello! When I convert a request to a project, is there any way to ensure the request's due date is determined by the resolving object's due date? Right now I am managing this manually. There has got to be a better way... Thanks in advance! 

Short of it -- was able to edit the Planned Hours field, in a submitted Request's Details Overview section, for a Request not in New - pending status. As of this morning, I cannot. Unsure if this is affecting others. I have input a ticket. Long of it - I (sys admin, supposedly full rights) have been doing this successfully for years as the auto-duration puts in the full workday hours for that duration which is inaccurate for ALL of our Requests. We have multiple queues - some that are worked as requests and some that get converted to Projects once approved. To ensure we're not over allocating time to staff (users, roles or teams) it is critical that we are able to change this. In fact, I believe it has even been recommended to be by both prior consultant and within one or more of the many webinars I very gratefully attend. For the requests that will become Projects, I change the status to awaiting feedback - edit assignment, planned hours, and clean up custom fields as needed

We have repeatedly experienced a sync issue between the Proof module and the My Approvals widget. Proofs that have already been approved still show up in the widget as if they are awaiting a decision. Sometimes proofs that are awaiting a decision never appear. This is not a one‑off bug. Over the last 5 months, we've seen this happen at least 4‑5 times. It’s unpredictable and random, which makes it worse- we cannot reliably know whether the widget is telling the truth. To manage this, I have to manually review each proof listed in the widget, check against the actual proof status, and then open support cases when discrepancies are found. This wastes time that could be spent on productive work. More worryingly, this kind of inconsistency damages trust in Workfront. Senior management is a reluctant user already; each time the widget shows an incorrect state, it erodes his confidence in the system, making adoption and reliance less likely. If anyone has any workarounds or suggestions, I'd

I have a User who would like to share a calendar to their team that has several groupings. They would like to have the calendar open by default withonly one grouping selected and visible. The other groupings are for "further reference" if the users are curious but the idea is that they would be "unselectected". If the calendar creator unselects 4 groupings and leaves 1 grouping selected and shares that calendar out, is that how it will open for the other users (until they starting clicking!). I believe we have seen mixed resuylts on this.

I'm trying to have a column at my Program level and Project level to show me what task we are on, who it's assigned to and the due date. I started with the text mode below but it's not working for me. Anyone ideas what I have wrong here?   displayname=Current Tasklistdelimiter=<div> listmethod=nested(tasks).lists textmode=true type=iterate usewidths=truevalueexpression=IF({numberOfChildren}=0,IF({canStart},IF(CONTAINS("CPL",{status}),"",CONCAT({name}," - ",{assignedTo}.{name}," - ",{plannedCompletionDate}))))valueformat=HTML width=400

Workfront Community, I was looking into the different Workfront certification exams and possibility taking at least one, and was wondering if anyone had any advice or tips regarding them. Thanks in advance,Jared Mauch

Hello, I would like to download the binary of a document via the API to get a blob object. Is this somehow possible? I cannot find the corresponding information using the API-explorer.I know, that I can retrieve the field downloadURL, but using this requires to be logged in to Workfront. Thanks in advance. RegardsLars

Can a Planning record type be connected directly to specific tasks within a Project object?

Hi! What are the impacts of turning in the Workfront AI Assistant, and signing the AI agreement, on other Adobe tools? For example, if we sign the agreement and turn on Workfront AI, does the AI functionality in other tools also turn on? What other AI functionalities exist across Adobe products, and do they connect to Workfront's AI Assistant?

Hosted in partnership with Ewan Hruska @ewanhof Field Engineering and Brian Haight of Professional Services, this session walked through 5 different tips you can leverage for automating naming conventions using Workfront Fusion: Tip 1: Establish consistent, long-term naming schemes avoiding frequent changes across related objects. Tip 2: Use unique identifiers (project reference numbers or custom incremental numbers) in naming conventions. Tip 3: Drive naming conventions through request form fields like business unit and region dropdowns. Tip 4: Limit total project name length using Workfront validation rules to prevent character overflow. Tip 5: Balance human readability with AI discoverability by starting names with most useful identifiers. Watch the on-demand recording HERE, download a copy of the slide deck HERE, and check out the .zip file with the Fusion JSON files HERE.  Fusion takes time and practice to learn, so if you're just getting started,

I have a Proof Approval report set up, and it has columns that show key information like Approver Decision, and the Decision Date, but I'm wondering if there's a way to pull in something like proof has notes/comments, comments exist = true/false, etc. Reason being is that we often have reviewer/approvers who will leave comments but forget to make a decision, thus the proof will sit there until the project owner manually reviews.  Is such a column possible? I've played around with several text mode options and for the life of me cannot figure out to achieve this. Any input is greatly appreciated!

Does anyone know whatever happened to the Campaign Object beta from 2022? https://solutionpartners.adobe.com/solution-partners/news/2022/08/the-adobe-workfront-campaigns-beta---get-involved-.html Was that ever pushed live or was it put on hold? Any update is helpful.

Dear All, I’m working on digitizing our product specifications (currently managed offline) and I’m testing custom forms to see what can replace our existing workflow. One key part is that I’m trying to centralize raw material characteristics and similar data within specific project/s, then have the custom forms elsewhere to pull in that data dynamically when required.  I’ve built the following TEST setup, and it’s very close to what I need but it still has a few issues. Project 1 contains a form consisting of a Single line text field “Product Code”.  Users enter “Product Code” value manually, for example 12345ABCDE Project 2 contains a form consisting of:Typeahead field “Project Name v1” returning Project 1 among other projects within the same portfolio/programExternal lookup field “Project Name v2” returning Project 1 among other projects within the same portfolio/programExternal lookup fields returning “Product Code” value based on project selected

Hi All, I seem to recall that typeahead fields used to display as Clickable link / Hyperlink to the referenced object on the custom form, similar to how they appear in reports. It looks like this behaviour has been removed or changed. I was trying to find some information about this in the documentation and release notes, but couldn’t locate anything. Could someone refresh my memory on this? Kind regards,Lukasz

 Created a task report, filtering and grouping by Home Team ID. However, the groupings are showing as a random string of numbers and letters. Any way to pull in the actual Home Team ID so we know which drop down is which?

For email intake to a request queue:If there is formatting in the body of the email it's being lost when it loads to Workfront. I tested bold, italic and underline and the text all loaded as regular text. Is this the expected behaviour as the body of the email becomes the description which doesn't allow formatted text?  Is there any way around this?