Adobe Marketo Engage

The SFDC Activity Metric ID and Activity Metric Rollup ID fields are read-only, maintained by Einstein Activity Capture, and their permissions can’t be changed.  These fields are not needed by Marketo.  Is there another way to prevent them from syncing to Marketo?

Hi Team,there is one dummy link appearing (like the below highlighted one) in all the link performance report which skews the report. any idea where it’s coming from? please share your thoughts!

¡Hola a todos!Estoy configurando una campaña de Nurture en Marketo y busco optimizar la frecuencia de envío según el nivel de compromiso (engagement) de los leads. Mi flujo actual es el siguiente: Email 1 (22 de mayo): Si abre pero no hace clic: Recordatorio en 14 días. Si abre y hace clic: Segundo envío en 30 días. Email 2: Se asigna un puntaje de 10 puntos por interacción. Los leads con mayor interés alcanzarán un acumulado de 20 puntos tras este segundo correo. Mi duda es: ¿Es posible cambiar la cadencia del tercer email a una frecuencia semanal, únicamente para aquellos que hayan alcanzado el puntaje ideal (20 puntos)?Me gustaría saber cuál es la mejor práctica para lograr esto: ¿Debería usar una Smart Campaign adicional para moverlos a un Stream con cadencia distinta o hay una forma de gestionarlo directamente dentro del mismo Engagement Program?

Marketo Email Designer is escaping the slash in one </style> closing tag during send-time HTML processing — is there a known issue, or workaround, for HTML email templates with multiple user-managed <style> blocks?

Hi Marketo Community 👋I’m a Marketing Automation Manager looking to either adopt or evolve a better translation and localization process for email, and I’d really love to learn how others are handling this—especially at scale.Our current stateWe start with an English source and translate + localize into seven languages Translation and localization are handled in-house via cross-charge, with localization (rightfully) costing more After translation, my team then builds separate emails in Marketo for each language Most of this work supports nurture programs, so each project can involve many translated email buildsWhere things get difficultNative-language review is non‑negotiable. We strongly believe content must be reviewed by someone fluent in the target language to ensure accuracy, tone, cultural nuance, and brand alignment. That said, finding native speakers is a challenge in itself: It adds cost Reviewers are often outside marketing or Marketo If we rely on internal native speakers

With the announcement of the beta program to leverage an MCP server to your preferred AI tools, I was curious if any users have started to leverage this for their organizations yet? I am looking forward to trying the beta but need to receive signoff from our internal teams before we get the greenlight.     

Hi All,Quick question - can we get the report as attached as the end result from the data pull in Marketo power BI analytics?  Please share your thoughts!Thanks!

Adobe is repositioning Marketo from a campaign execution and lead management platform to a more AI-native, agent-driven platform. Below are the key summit updates and what they mean in practice. 1. Marketo + MCP ServerMarketo is introducing a native MCP (Model Context Protocol) Server that enables you to securely connect your instance to enterprise AI platforms such as Claude, Copilot, and other MCP-compatible AI systems.This means:You can build custom AI agents on top of your own Marketo data Your data remains within your environment (no external exposure) Marketo becomes part of your broader enterprise AI ecosystem Cutting down the constant switching between toolsThis essentially opens up Marketo for AI innovation without compromising security or governance. 2. Callable AgentsMarketo is moving toward an agent-first model where AI doesn’t just assist, it executes.These agents can:Run within Smart Campaigns as callable steps Automate repetitive operational tasks Identify data gaps and

I'm trying to retrieve Marketo assets (emails, forms, snippets, etc.) filtered by workspace. While the Folders API works for most assets using folder-based  filtering, I'm facing two issues: 1. Landing Page Templates: They don't appear in the folders API response and aren't folder-based. The /rest/asset/v1/landingPageTemplates.json?workSpace=<name>  parameter returns templates from all workspaces instead of filtering by the specified workspace.2. New Editor Assets: Folders with folderType: "Email Acrite" (New Email Editor) return "Invalid folder type" error (code 711) when queried via /rest/asset/v1/emails.json?folder={...}, even though these folders appear in the Folders API response. What's the correct approach to retrieve these assets filtered by workspace? Is there an alternative API endpoint or method I'm missing?  

I’ve been spam blocklisted, what do I do?! 🫣Nobody wants that dreaded email from Adobe telling you that you are in violation of your agreement with them because you have hit a spam blocklist. In case that this unfortunate thing does happen, or for anyone trying to prevent this from happening, below are some tips to help out. It is worth noting, most of the points about mitigation and spam blocker removal apply to a dedicated IP address, but you can still be a bad actor on a shared IP address which Adobe will contact you about. The best practices and troubleshooting tips apply to everyone!There are different ‘rules’ depending on which spam blocklist you hit. Spamhaus is the most common one that requires an action plan to solve the issue, as well as to submit a request to be de-listed which you can do via their checklist tool. You will also want to check with your Adobe team if they will do this part once you complete the Adobe form with your action plan. It’s best to search and learn m

I’m looking to send an automated email to anyone who fills out a form. I want the email to be sent 2 days later (but only during the week), and I don’t want internal employees to receive the automated email.In the smart list is the trigger “Fills out form”, and below is what I have for the flow steps. Is this the right setup (of course with my company’s email domain filled in)? Should I leave “Do nothing” for the choice 1 section?  

 Ever see this in a Smart List filter?The 2 options look the same to the naked eye. And whichever one you choose, you get the same results on the People tab. Yet records with the first value will prevent the person from syncing to SFDC because it’s not in the corresponding picklist! See, due to a malformed CSV import, there’s an extra U+2060 WORD JOINER before the G in the first option. That character is by definition invisible, so it makes sense that they look the same in the UI. (Though note several visible whitespace characters have the same behavior.) They also look the same in the person detail:I call this Schrödinger’s whitespace (or whitespäce to be more metal): it’s either absent or present depending on how you look for it.in Smart Lists, Marketo trims whitespace when creating the underlying database query, which is why the People results are the same but the character is still there in the database, so when you sync to SFDC — and this is absolutely, 100% appropriate! — the att

Hi Everyone,In AJO, we can make Fragments dynamic, but this feature is unavailable in the new Marketo Email Editor. In the Email Editor, a Fragment can only be dynamic at the email level, while in AJO, the Fragment itself can be dynamic.Does anyone have an idea what the workaround is for this?

I am trying to populate data from Custom Objects in Marketo into a data field in Marketo as well. I know I can’t use smart campaigns with flow step of Change Data Value but I would like to know if there is a way to do so.

In this session, Joe and Deepthi introduced the AI Assistant Brand Kit in Marketo Engage, a feature designed to help users maintain brand consistency across their digital assets. Deepthi detailed how administrators can define and manage specific brand guidelines for text and visuals, ensuring that all AI-generated content—including a new feature that extracts information directly from URLs—aligns with company standards. Beyond content creation, the session highlighted a brand alignment tool that scores both AI and manual content for quality and compliance, followed by a Q&A segment covering permissions, workspace scoping, and the commercial usage of generated images.AI Generated timestamps:Introduction & Feature Overview 01:01  Managing Brand Guidelines 03:34  Content Generation 11:10  Brand Alignment & Scoring 13:50  Q&A Session 16:49 Follow-Up Info 24:46  URL Content Generation 29:11 

Hey Marketo Community!I have a few questions about Marketo instance migrations, specifically around what does and does not carry over after a configuration copy. Email Links and Asset References - Which email links or asset references, if any, may break and require manual updates after the configuration copy?  Specifically, I’m asking about emails: Referencing assets via Design Studio / image picker Using manually pasted links Using program tokens containing links   Landing Page URLs - For active landing pages, do existing URLs carry over to the new instance? My understanding is that they would if the domains remain the same, but I’d appreciate confirmation.   Historical Data - Does historical data carry over, or is it cleared by default? Adobe’s scope appears to include only: Cookie migration Person record migration for Marketo-only records Program and static list membership migration 90 days of email activity migration Any insights are appreciated. Thank you!

Is there still an option to edit our posts? I know it was there at some point, but no I don’t see it anymore.

We’re looking to enable a generic URL for joining the live session of a Marketo Interactive Webinar, so it can be shared on non‑Marketo landing pages and used by anyone to join the event. We also want to include the ICS calendar file on the external page.Has anyone encountered a similar situation, and is there any recommended workaround?

Early in my time at Ansell, I had the wonderful opportunity to learn Marketo directly from my manager. When he eventually left the company, I was eager to step into his shoes. However, the initial feedback I received was a bit discouraging—I was told I was too "green" and simply didn't have the years of experience they were looking for.I deeply believed in my ability to do the job well, so I decided to show them rather than just tell them. I went into my interview and simply slid my Marketo Certified Expert certification across the table. That one gesture completely changed the conversation, and I walked out of that room with the role.I poured my energy into making sure they never regretted taking a chance on me. Over time, we were able to grow the scope of that position threefold. I also had the pleasure of leading our team through the successful launch of a brand new UTM process, along with a multi-touch attribution model to get a much clearer, more accurate picture of our marketing

Hi ,I am looking for some solution to attach documents to Marketo email and track the success rate of document watch. Could anyone guide me if there are  any out of box options for email attachments?Thanks in advance for your help! Thanks,Babu

We have an account with Oktopost and have multiple partitions. Oktopost recommends using the partition rules to push the data to the appropriate place, but the field required to do that for us is not a field accessible by the partition rules. Does anyone else have this issue or a work around besides going to SFDC or the CRM and adjust the location by that tool?